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Bonners Music Reviews

4.9 Rating 4,215 Reviews
100 %
of reviewers recommend Bonners Music
4.9
Based on 4,215 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Bonners Music Reviews
Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 7th January 2025
Adrian Hamilton
Bonners Music 5 star review on 15th December 2024
Anonymous
Bonners Music 5 star review on 18th October 2024
Ashley Stevens
Bonners Music 5 star review on 15th October 2024
Michael Kilfoy
Bonners Music 5 star review on 2nd October 2024
Stefan Myers
Bonners Music 5 star review on 23rd September 2024
Nazrin Kamarul Bahrain
Bonners Music 5 star review on 18th September 2024
David Copper
147
Anonymous
Anonymous  // 01/01/2019
A story of two halves really! Bonners themselves were excellent. Honouring their price match statement, good and timely communication and they scheduled the delivery date to suit. They also produce superb YouTube videos with detailed product information/demos which helped me decide which model to buy. The problem lies with their choice of courier, namely DX. My heart sank when I saw this as I have never had a delivery from this company on time (five different times so they are at least consistent). It never came on the day it was meant to and tracking said it was out for delivery. The following day it said 'scanned into storage' so I contacted them who said "it 'should' be going out again tomorrow (Friday). Now I needed the instrument for a wedding on the Saturday so I was not prepared to take the chance that it didn't turn up again. I ended up making an 80 mile round trip to the depot to collect it. Costly in both time and fuel, but less so than cancelling work. Anyway, Bonners music are really very good but should perhaps offer alternative couriers who do actually deliver the goods. I'm going to ask retailers which delivery company they use in the future so I can avoid any further dealings with DX!
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Posted 1 year ago
Highly recommend Bonners. They were very helpful before purchase over the phone. The Plano was despatched the same day and excellent communication regarding delivery from both Bonners and TNT. The piano was a great price and arrived quickly, really pleased with it. Would have no hesitation buying from Bonners again.
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Posted 1 year ago
Prompt delivery , excellent service
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Posted 1 year ago
Bonners offered the most competitive price I could find and the goods were delivered promptly and well packed. First rate!
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Posted 1 year ago
Thanks for the mxr fod sounds brilliant thankyou.
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Posted 1 year ago
I recently purchased an Ozark mandolin from Bonners and the service was first class. Tom emailed me to inform me when the instrument would be despatched and it arrived on time, set up and ready to go. I have previously purchased a piano from Bonners and the same applied to that transaction. I have no hesitation in recommending the company.
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Posted 1 year ago
great customer service and prompt delivery
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Posted 1 year ago
Very helpful and informative staff, had an issue with an item due to delivery but issue was resolved satisfactory, highly recommend.
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Posted 1 year ago
Purchasing on-line was very easy and my mp11se was with me in a couple of days
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Posted 1 year ago
Great price for Panasonic headphones with a long lead.
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Posted 1 year ago
Beautiful guitar delivered in pristine condition.
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Posted 1 year ago
Myke was brilliant, asked to be told when the Hendrix stock was in stock, and he looked after me all the way Guitar & hard case arrived on time in perfect condition & set up. Myke thanks again. I used to buy all my guitars from a well-known shop in Guildford no more.......
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Posted 1 year ago
Excellent service, great communication via both email and phone. Am intending to use again!
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Posted 1 year ago
Excellent all round. The sound module was well packed and was in great condition, as described. I was kept informed on shipping (always a bit of a concern with expensive items) and provided with tracking and it arrived on schedule, Can't fault the service and I will be ordering more items from Bonners in the future.
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Posted 1 year ago
Excellent price and wonderful service. Quick delivery and well packaged.
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Posted 1 year ago
Great service well packed đź‘Ť
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Posted 1 year ago
The purchase wax very easy with great shipping. I would recommend Bonners Music.
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Posted 1 year ago
I ordered an electric piano kit from Bonners. Everything arrived swiftly and very well packed. The kit itself is brilliant. Just as hoped. I would highly recommend.
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Posted 1 year ago
Excellent service Great amp.
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Posted 1 year ago
As an “older” player I decided to try something different compared with my usual Fenders. Bonners had a mid range YAMAHA P90 Revstar on their website. I visited the store in person at Eastbourne. The guitar is a revelation, an amalgam of a traditional electric instrument combined with a modern approach. Fit and finish are superb and the body is unmarked for a guitar that is probably about five years old. Excellent service from Myke Edwards that includes sourcing a “correct” switch tip ! Brilliant.
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Posted 1 year ago
Bonners Music is rated 4.9 based on 4,215 reviews