Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,289 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,289 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 12th February 2025

152

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product was delivered promptly and was well packaged”

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Posted 3 years ago

“Very professional and courteous throughout.”

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Posted 3 years ago

“Excellent help when phoning for advice. Great prices and speedy delivery on my digital piano. Thank you”

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Posted 3 years ago

“Quick and easy to order online and the items arrived bang on time.”

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Posted 3 years ago

“Never used them before, & only a small item was purchased, but the level of service was great. No problems wi9th either speed of dispatch or during delivery. Thanks...”

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Posted 3 years ago

“Very quick email responses and helpful when it comes to sorting out any queries i had.”

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Posted 3 years ago

“Excellent communication re delivery date though time altered at last minute.”

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Posted 3 years ago

“Great customer service, very transparent and professional. I am so happy to have found this company to buy my first digital piano! I bought the Kawai CN39 in Rosewood and this is perfectly what I needed. I learned only on an acoustic Yamaha 20years ago and had a limited budget, I was lost to make a choice... I have been very well advised. I couldn't come to the shop, it was just before Christmas, so I only dealt by email. I always had an answer to my questions in less than 24h. Free delivery, the staff was very kind too. So pleased to deal with this company... I recommend 200%. Thank you Bonners, and a special thanks to Amanda !!”

Bonners Music 5 star review on 12th January 2022

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Posted 3 years ago

“Very knowledgeable staff and all the instruments there to try before you buy.”

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Posted 3 years ago

“Excellent service ! Was advised as to best way to order, (online) , which I did and from there , was kept up to date with delivery and to which company would deliver! I will certainly use Bonnors again, as great service !”

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Posted 3 years ago

“Excellent service from start to finish.”

Bonners Music 5 star review on 11th January 2022

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Posted 3 years ago

“Foot Pedal for Hammond XK-1C. I had helpful advice from Bonners by phone in advance of buying this item. Delivery wasn't quick as the item was held up with Royal Mail, so it took a couple of days longerto arrive. The item came with no instructions but these were already in the User Handbook that came with the organ a while back. It was easy to program and it does everything I expected. Very happy with the advice, the ordering and the item itself. The frustrating bit was waiting for Royal Mail to get their act together. I wish I lived nearer a Bonners shop because if love to pop in and try out the Hammond range and accessories!”

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Posted 3 years ago

“Great service and price.”

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Posted 3 years ago

“From placing the order to the swift delivery and free installation, it has been a pleasure to deal with Bonners Music. Highly recommended.”

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Posted 3 years ago

“Great value for my Kurzweil KA120. Very quick delivery”

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Posted 3 years ago

“Great service and product delivered promptly”

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Posted 3 years ago

“Brilliant service can’t fault Bonners Music, friendly staff, best price and a prompt delivery”

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Posted 3 years ago

“All good - telephone - online - delivery and the product! Bravo!”

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Posted 3 years ago

“As a family of young musicians, we recently acquired a second hand steinmayer piano with Bonners and we are delighted. The service team was excellent (great advising that helped us take the right decision), the delivery team was extremely fast and very flexible. Would highly recommend.”

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Posted 3 years ago

“Excellent customer service.Thank you”

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Posted 3 years ago

Bonners Music is rated 4.9 based on 4,289 reviews