Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,215 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,215 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 7th January 2025

Nazrin Kamarul Bahrain

Bonners Music 5 star review on 18th September 2024

David Copper

147

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The item arrived to late. When I wanted to return it, I was told it was going to cost more than the item it’s self and no paper work was included with the package”

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Posted 1 year ago

“I ordered a keyboard and needed advise and spoke to Tom who was very helpful. The keyboard was well packaged and plays well.”

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Posted 1 year ago

“Excellent customer service from Vicki Wigstaf. Very happy all round.”

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Posted 1 year ago

“Good service thankyou.”

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Posted 1 year ago

“Ordered a Markbass TRV210 speaker cabinet via Internet and was delivered 27hrs later. Excellent service.”

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Posted 1 year ago

“Excellent advice in store from very friendly and knowledgeable staff. Ordered online and was delivered swiftly. Best price too! Thoroughly recommend.”

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Posted 1 year ago

“Great service! I wanted to buy a Kawai CA49 digital piano, but was unsure on colour. The stock photos didnt seem to show the rosewood finish too clearly so late one evening i sent Bonners an email about this. First thing next morning I had an email with photos a staff member had taken of the rosewood piano in the store so I could get a better idea of the finish. Needless to say I ordered the piano and it was delivered on the specified day (and a big thanks to the TNT driver would kindly helped me get the huge box into my house!). Great service all round, and after a week of playing the Kawai CA49 I have to say it is an incredible instrument. Thanks again!”

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Posted 1 year ago

“Excellent friendly service, everyone knows what they're doing. Definitely my go-to for new keyboards.”

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Posted 1 year ago

“Great service. Instrument arrived promptly and kept informed all along the way”

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Posted 1 year ago

“Great communication and fast dispatch. Have used Bonners for years. Great to see them still thriving.”

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Posted 1 year ago

“A good company to deal with.”

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Posted 1 year ago

“Definitely a 5 star experience. I dealt directly with Myke who put an amp on hold while I was on holiday, it was then arranged when I returned to the UK and arrived exactly on time. Great communication and a friendly service. Highly recommended, cheers!”

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Posted 1 year ago

“Brilliant service. Twice I have brought from you and always been a first class in ordering and shipping of.my musical instruments. Thank you so much. Mark.”

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Posted 1 year ago

“Excellent service, fast delivery highly recommended 5 Stars *****”

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Posted 1 year ago

“What an absolutely amazing Instrument the PX-S3100 is. It has 700 sounds, 200 rhythms and accompaniments. Add the Casio Music Space app and you have control over most functions with the ability to use a large tablet to improve the experience. Well done Casio!”

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Posted 1 year ago

“Excelent!the best!”

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Posted 1 year ago

“Wonderful service, highly recommended”

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Posted 1 year ago

“piano was delivered as stated. in good condition. Service was great.”

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Posted 1 year ago

“Fast delivery, well packaged, brilliant instrument, good price and it was tuned, bang on.”

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Posted 1 year ago

“Such useful Customer Service from Myke to accompany the competitive prices - when deciding to invest in a top line Acoustic Guitar. Very grateful to have been able to shop with Bonners, fantastic adaptability to my requests regarding setup and clear expectations for setup and shipping. I hope to have more reasons to shop here in the future!”

Bonners Music 5 star review on 22nd May 2023

Helpful Report

Posted 1 year ago

Bonners Music is rated 4.9 based on 4,215 reviews