Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,227 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,227 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 21st December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service that went beyond just supplying the piano - we had help with finding a tuner for our old piano.”

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Posted 7 years ago

“great goods, really helpful staff. I take guitar lessons there as well”

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Posted 7 years ago

“Instrument fine disappointed the bag provided was a generic bag for an 88 note keyboard and not a korg 73 one or at least one that fitted the instrument. Spoilt an otherwise satisfactory purchase”

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Posted 7 years ago

“Bonners have a fantastic selection of digital pianos and similarly priced models were grouped together in the shop which helped enormously in comparing options within our price range. Advice was readily available on request but otherwise we were able to get stuck in and just play...something my teenage daughter found very helpful because she didn't feel self-conscious with anyone watching or listening to her. It was worth going out of our way to make the trip and my daughter is extremely happy with her Kawai CN25 digital piano.”

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Posted 7 years ago

“Fantastic and speedy service. Most competitive price for chosen guitar. Easy Web site and ordering process.”

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Posted 7 years ago

“Excellent range of both electric and acoustic pianos with freedom to try them out. Well informed support and advice when needed without any hard sell or impression of favouring particular brands.”

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Posted 7 years ago

“Easy clear website. Efficient phone service; fast delivery. Straightforward finance arrangements”

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Posted 7 years ago

“Bonners could not have been more helpful and handled my myriad "impossible" questions. Delivery was expert and everything I could wish. As gently guided by Bonners my Roland LX17 meets my needs 100% - and my tutor agrees!”

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Posted 7 years ago

“Everyone I dealt with from start to finish have been hugely helpful. It's been excellent from the initial call through to delivery. I am certain that after sales support will be just as good should I ever need it. A special thank you must also go to Emma, immensely knowledgable, expert guidance and very patient as I made my mind up choosing the best piano for my family. Great service and a great choice from people who really care about the customer and their pianos. Thank you!”

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Posted 7 years ago

“Made the whole purchase process so quick and easy - and all at a good price too - and the fastest delivery as well!”

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Posted 7 years ago

“Excellent knowledge shown by salesperson. Great value”

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Posted 7 years ago

“My daughter loves the colour and the whole violin, delivery was on time, description was very accurate infact me personally thought the violin was better quality than the description says.”

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Posted 7 years ago

“Im happy because Bonners music it's all the time in good conversion whit the costumers thanks for everything my korg pa4x oriental it's lovely”

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Posted 7 years ago

“It's great to know that real music shops still exist, with a wide range of makes and models at good prices. The staff are knowledgeable and friendly, happy to let you try out the equipment for yourself, but ready with advice should you need it.”

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Posted 7 years ago

“Really pleased with our purchase and that's thanks to the great sales service reviewed at your showroom. A great addition to our music room.”

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Posted 7 years ago

“good product and flawless service”

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Posted 7 years ago

“Great”

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Posted 7 years ago

“I bought a microphone from yoyr store. Perfect!”

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Posted 7 years ago

“Recent purchase from your counter was pleasant experience, children were very happy with the items.”

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Posted 7 years ago

“We came in to your Eastbourne store to research pianos and ended up choosing a second hand Yamaha CVP. On arrival, we suspected our kids would quickly get bored but not so, the friendly attitude of staff made us and kids feel very welcome. We were given a great deal of time and attention by Greg, thank you. He helped us choose the right instrument for our needs, seemingly not driven by sales targets, but by customer satisfaction. The Clavinova arrived this morning, delivered by two courteous guys, and set up where we wanted it. So far so good... We received a little gift with our purchase, which is very much appreciated. Was this intentional? If not, it's a lovely mistake! Well done to all the team at Bonners.”

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Posted 7 years ago

Thank you Ray, that's really nice to hear - I will ensure that Greg reads this review and is given a big pat on the back! Enjoy your new piano (and your extra Bentcil!) Amanda

Posted 7 years ago

Bonners Music is rated 4.9 based on 4,227 reviews