Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,227 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,227 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 13th January 2025

Nazrin Kamarul Bahrain

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great store - Fantastic service Thanks we will be back again.”

Helpful Report

Posted 5 years ago

“The usual excellence from Bonners with my purchase of a Vox AC10. All staff are knowledgeable and keen to assist without being patronising or overbearing. I all bought a pre owned Fret King Country Squire which was really well set up and restrung in their own workshop. Faultless and highly recommended.”

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Posted 5 years ago

“Came in with the strange request of three trem springs for my guitar. I was immediately greeted by multiple staff members, one of which offered to searched through the parts draws out back for me. Eventually, a pack of trem springs were found. A price was then set and double checked with a manager. Very professional service, even when dealing with my unusual request.”

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Posted 5 years ago

“The very best music shop in the UK, Dave E.”

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Posted 5 years ago

“Purchased a Kawai CA98 primarily based on the review videos on Bonner's site. Very nice instrument and the order and delivery/installation process very slick.”

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Posted 5 years ago

“Ordered my Yamaha P-125 digital piano on-line along with a stool, stand and headphones. Everything arrived well packed and within 2 or 3 days of ordering. Very happy with everything.”

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Posted 5 years ago

“We purchased a keyboard from Bonners and the whole experience was fantastic. The staff are extremely friendly and knowledgeable. Would high recommend Bonners for anyone looking to buy a instrument.”

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Posted 5 years ago

“After much deliberating I decided to upgrade my digital piano. Having watched lots of Bonner's online video reviews which were excellent, and to see lots of other very good reviews, I decided the only place I wanted to go to was Bonners when making such an expensive purchase. My initial contact was Amanda, she gave me excellent non-biased advice, from my first enquiry right the way through to the delivery. There was no hard sell or persuasive techniques, just very good sound advice from someone who knows her stuff and genuinely seemed to want to help make sure I was buying the piano that I wanted. I ended up purchasing the Casio GP-400 which I am extremely satisfied with. On delivery, the chaps came all the way to Newport (South Wales), arrived pretty much on time and had the piano built in no time, absolute troopers! If I could rate higher than a 5 I would. Thanks so much!”

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Posted 5 years ago

“Very helpful knowledgeable and friendly.Delivered as promised.”

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Posted 5 years ago

“V good and appropriate telephone advice. Speedy service and delivery of my piano. Ta!”

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Posted 5 years ago

“Excellent service from Bonners. Tony was always quick to reply to any queries I had regarding the piano I eventually ordered and also advised me on a suitable pair of active speakers. I'd happily order from Bonners again!”

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Posted 5 years ago

“Fantastic store with really great knowledgable staff who couldnt be more helpful and friendly.”

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Posted 5 years ago

“The staff at Bonners are friendly knowledgeable and helpful. In the end, the product purchased had to be returned due to manufacturing faults by Hammond, but this was outside the control of Bonners, and in fact they did everything they could to put things right. So I would highly recommend Bonners music, but I wouldn't recommend Hammond products, the build quality is simply not good enough.”

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Posted 5 years ago

“Good people with a passion for music . Excellent service.”

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Posted 5 years ago

“Best price I could find on the internet. Very helpful staff and good deivery.”

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Posted 5 years ago

“I love my new guitar! Bonners gave loads of useful advice and let me try out a number of guitars before I made my mind up on the PRS Santana. Trade in deal was very fair price too! I will be back in the future. Thanks again Bonners!”

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Posted 5 years ago

“Very professional, knowledgeable and honest service. This is the third time I have used Bonners and will definitely use them again. Highly recommended.”

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Posted 5 years ago

“Excellent service. The digital piano was well packaged and was delivered on time.”

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Posted 5 years ago

“The friendly and helpful staff made the purchase of our grandson's first electric guitar amazing. To say all the staff are helpful and knowledgeable would be an understatement. We had a problem with the guitar and amp and returned for advice. It was found the cable had been damaged accidently by the user and the guitar was fine. Despite this, the guitar was checked and tuned. We anticipate this is a start of us using Bonners for other grandchildren. The offer concerning the guitar and amp was brilliant and could not be ignored. The enthusiasm of the staff and music teaching staff is brilliant. Many thanks to you all for your time, skill and patience.”

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Posted 5 years ago

“We have been very pleased with the purchase of our Yamaha P125 Portable Piano from Bonners and we have had a lot of pleasure from playing it already. It was an upgrade from a beginner's keyboard. Bonners were very helpful on the phone with our enquires before we purchased it and also when we went to collect it. Many thanks.”

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Posted 5 years ago

Bonners Music is rated 4.9 based on 4,227 reviews