Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,286 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,286 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 12th February 2025

152

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ok deal for what I purchased….the still is of very poor quality and was broken when it arrived, also plastic clip on stand but still useable. I would say the stand was definitely damaged in transit but the stool was definitely broken when packaged. But I’m ok with the purchase and the communication was good for shipping.”

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Posted 2 years ago

“Great online review videos and excellent service.”

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Posted 2 years ago

“Absolutely fantastic service. Ordered a Yamaha piano, great advice and great after sales too. I personally dealt with Tom Parsons who was extremely helpful and efficient.”

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Posted 2 years ago

“Very happy with the keyboard, but when we ordered the website said it was in-stock, but actually it wasn’t, so was late for our son’s birthday, which was a shame.”

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Posted 2 years ago

“The Epiphone Les Paul standard guitar in vintage sunburst was a present for my Son, and he could not be more pleased with it. Priced competitively and received great service throughout from Bonners. I would have no hesitation in recommending Bonners. First class service.”

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Posted 2 years ago

“Great service all round”

Bonners Music 5 star review on 15th November 2022

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Posted 2 years ago

“Ordered a Shure Beta58 radio mic was delivered quickly, well packaged and at a great price, communication was second to none, would definitely recommend this company”

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Posted 2 years ago

“All great. They were able to price match the item I wanted and delivery was quick. The tracking communication from the delivery company was very poor, but everything else was good.”

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Posted 2 years ago

“Fast and professional! Great to avoid that Big Online Retailer :)”

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Posted 2 years ago

“I bought this for my son's 50th birthday and he's thrilled to bits! Excellent service both via my initial telephone enquiry and subsequent order and delivery.”

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Posted 2 years ago

“I ordered a double braced keybord stand and bench. Excellent very quick delivery service.”

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Posted 2 years ago

“Prompt efficient service.”

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Posted 2 years ago

“I recently saw a second-hand Casio Stage Piano on Bonner's website & phoned to inquire. The lady I spoke to was very helpful & informative & I secured the deal. It arrived very quickly, by TNT, securely packed in its original box and I'm very happy learning all the clever things my new keyboard can do. I've known of Bonner's store over the years and would definitely recommend them to anyone looking for knowledgeable & helpful staff when it comes to choosing an instrument.”

Bonners Music 5 star review on 10th November 2022

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Posted 2 years ago

“Fantastic service as always... they are too far for me to visit but there telephone support I received in helping to decide my purchase was outstanding. Many thanks”

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Posted 2 years ago

“Easy to find and order my item, follow up customer service call to check the best delivery options to suit me. Quick and punctual delivery with the courier also offering care to let me know when they'd be arriving. The item itself was in perfect condition and no issues at all so far.”

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Posted 2 years ago

“Excellent Service”

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Posted 2 years ago

“Timeous delivery and customer-service was friendly and helpful.”

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Posted 2 years ago

“Thank you for all great and patient support especially for Tom, Emilie and Amanda. I ordered the wrong item and was totally new for return process. With your guidance and prompt help at once. Finally it's got safely returned. Really appreciate and grateful with great customer support service.”

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Posted 2 years ago

“Very efficient service. Very pleased with my kawaii ES 120 No complaints.”

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Posted 2 years ago

“Excellent service, thank you, from first walk-in and demonstration, all the way through to delivery.”

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Posted 2 years ago

Bonners Music is rated 4.9 based on 4,286 reviews