Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,172 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,172 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 18th October 2024

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Bonners Music 5 star review on 15th October 2024

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Bonners Music 5 star review on 2nd October 2024

Stefan Myers

Bonners Music 5 star review on 23rd September 2024

Nazrin Kamarul Bahrain

Bonners Music 5 star review on 18th September 2024

David Copper

Bonners Music 5 star review on 29th August 2024

Anonymous

Bonners Music 5 star review on 27th August 2024

Laura Gauden

145

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Despite no end of problems with the courier (TNT), Bonners themselves were an absolute pleasure to deal with. They helped me picked the right gear in the first place, and then calmly and helpfully dealt with the dramas with the courier. So, all in all, thoroughly recommended.”

Helpful Report

Posted 3 months ago

“Thanks for the opertunity to purchase a great guitar.Excellent service,customer service , and speedy delivery.communication was excellent.”

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Posted 3 months ago

“Great service and great product.”

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Posted 3 months ago

“The piano stool I chose almost perfectly matches my piano. I received some very helpful advice from Bonners in choosing the right piano stool and ordering online was so easy. The seat lifts off so I have been able to cover it securely with a fabric which my room. Thank you.”

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Posted 3 months ago

“......excellent service throughout....”

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Posted 3 months ago

“Fantastic service from Bonners. From the advice to delivery, I can’t fault them. I ordered Monday afternoon and it was fully installed Thursday afternoon. Delivery partner was great too!”

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Posted 3 months ago

“Spoke to a young lady at Bonners regarding the kawai mp11se and she answered all my questions which was reassuring watched Tom With his review plus many others and decided This is what I wanted. I was very pleased with the service I received and can say I’m over the Moon with this stage piano so a big thank you to Bonners”

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Posted 3 months ago

“I received excellent customer service from Bonners - from my initial telephone exquiry, to ease of placing an online order, to the delivery less than 48 hours later. Amazing service!”

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Posted 3 months ago

“I contacted a number of music shops for a trade in estimate on my Yamaha p515 digital piano Bonners provided the best deal, against purchase of a Clavinova ther delivery was within days and by 2 excellent guys very pleased”

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Posted 3 months ago

“Delivered very quickly. Piano like brand new”

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Posted 3 months ago

“Excellent advice”

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Posted 3 months ago

“The order process was brilliant and easy hands off for me as it all happened very efficiently. Cannot review Kawai ES520 for a week or so as have not had a chance to play it yet.”

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Posted 3 months ago

“Good service, immediate dispatch, accurate description, competitive proce”

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Posted 3 months ago

“Really good product - thanks!”

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Posted 3 months ago

“I have nothing but positive things to say about my experience with Bonners. From start to finish the entire process of buying my guitar was excellent. I purchased a high end Gibson acoustic (after years of saving!) - A Gibson Songwriter. First off, they were willing to price match with another store, which was amazing. Secondly, they answered all my nerdy questions (about storeage, humidity,etc) Thirdly, they offered a full set up. The guitar tech threw a new set of strings on for me AND lowered the action a tiny bit. (Shout out to the tech as the guitar plays like butter!) Fourthly, guitar arrived swiftly all safely boxed up and in mint condition. Sixthly (is that even a word?), they threw in a D'addario Humidpack for me. Seventhly, I'm very very happy with my guitar and the amazing crew at Bonners. Lastly, Jackie was fantastic. Her communication, patience and product knowledge was first class. She was a pleasure to deal with. I would recommend this store to anyone and everyone. I'm one very happy customer. Nicholas”

Helpful Report

Posted 3 months ago

“Purchase of a ''20 Watt Blackstar Ampliyer'' - Very pleased & Satisfied in dealing with Bonners Music,,, Assistance of 'Amanda Jones' especially helpful ! Marks : 5 out of 5 . Ronald Jenkins Stoke on Trent.”

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Posted 3 months ago

“Excellent service and delivery. I always use Bonners with delivery by DX Express.”

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Posted 3 months ago

“Overall excellent service on purchasing my Korg Nautilus 61. Initially had an issue with my first delivery, which was for the AT model. Despite this, Emma went that extra mile to provide solutions to resolve the issues and nothing was too much trouble, arranging collection/returns etc. I now have a new Nautilus 61 which I am very pleased with and would highly recommend to anyone wishing to purchase a high end workstation (in my own opinion, the aftertouch is not worth paying the extra for). Bonners Music did price match and gave a great part exchange for my previous workstation. Emma provided a great customer service experience and I cannot thank her enough for all her help and support. I would highly recommend Bonners Music to anyone. Also a shout out to Tony, for his amazing buyers/demo guide videos on YouTube, which are both informative and entertaining to watch! Thanks again and I shall enjoy creating music inspired by my new Nautilus.”

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Posted 3 months ago

“Pleased with the product....and the friendly, polite, helpful service.”

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Posted 3 months ago

“First class service from start to finish. A great price, really friendly customer service and a very quick delivery. Delighted with my new Yamaha digital piano, can highly recommend shopping with Bonners Music.”

Helpful Report

Posted 4 months ago

Bonners Music is rated 4.9 based on 4,172 reviews