Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,291 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,291 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 12th February 2025

152

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I traded my old Epiphone Les Paul for a new Epiphone 335 Dot. Bonners Music were extremely efficient and great with communication from start to finish. The pick up and delivery was first class. The Epiphone Dot itself is an amazing and beautiful guitar - a very happy cuctomer”

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Posted 4 years ago

“Verfy impressed with the way the purchase was handled and with knowledable way my questions were answered. The delivery was handled very smoothly.”

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Posted 4 years ago

“Excellent display of instruments and very good level of service.”

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Posted 4 years ago

“Brilliant to be able to come into the store and check out the various pianos. There was no hard sell or pressure, we were left to make our own decision, though staff were on hand to answer any questions. We ended up with the perfect piano for our needs, it's even done its first gig.”

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Posted 4 years ago

“Prompt delivery and well packaged.”

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Posted 4 years ago

“The showroom had an impressive selection of pianos and the staff there were more than helpful. It was a really great experience and gave us considerable confidence in buying our piano.”

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Posted 4 years ago

“very knowledgable, helpful and friendly staff. some prices on the effects pedals would be nice.”

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Posted 4 years ago

“Excellent service, helpful staff. I part exchanged equipment to buy a Fantom 6, they offered a good price and made the process pain free. Malcolm”

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Posted 4 years ago

“Oli was great at giving me all the info to make the best decision. I spoke to his colleague on the phone a day earlier and he was also great. Had Yamaha U3 Piano a month now, and we are greatful to Bonners for making it so simple. Great service, price and delivery. Was worth travelling the distance, even though local options were available. Fantastic at communicating after we purchased as well. Thank you Bonners.”

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Posted 4 years ago

“Ordered late on a Wednesday night. On Thursday I was called to arrange delivery and the piano was delivered very next day. Piano is a Kawai CN39 which is excellent. SK-5 is my favourite sound, very mellow. Also an excellent Rhodes sound.”

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Posted 4 years ago

“Exemplary service from the minute I ordered to the company used for delivery and assembly. All your help was greatly appreciated!”

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Posted 4 years ago

“Great customer service, knowledgeable staff, awesome product Fender Rumble LT 25. 5 stars 👍👍👍👍👍”

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Posted 5 years ago

“Excellent product backed by excellent buyer experience. keep it up.”

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Posted 5 years ago

“Very satisfied with the piano and the service”

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Posted 5 years ago

“I can't speak highly enough of the Bonners and their great customer service. I bought a Fender American Original 50s Tele from them at the start of the year having initially placed an order for a different guitar, there was no issue with changing my order, and they offer a set up of every guitar before shipping, which I think is worth buying from them everytime ! It arrived absolutely perfect out of the box and gigged with it that night and its been out with me every gig since ! I highly recommend you use Bonners for your next musical purchase !”

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Posted 5 years ago

“Friendly, helpful, understanding people. Happy to spend time talking about what I wanted from a digital piano and suggesting ones I might try out. They did an impressive job of setting up the new store in Milton Keynes so that I was able to try out and buy a Roland HP704 at a good price, on only their second day open, delivered when I wanted, and set up by courteous and very tidy couriers. Can't fault them.”

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Posted 5 years ago

“What an excellent company! I spent weeks trying to connect my yamaha keyboard to my ipad without success. 1 conversation with Tom @ Bonner Music & the problem was solved 😊. I didn't even have to buy anything more, he was still willing to tell me what I needed to do. From now on Bonner Music will be my 'go to' for all things musical. Thank you Tom for your truly excellent service, it is very much appreciated.”

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Posted 5 years ago

“Great prices and service. Their Youtube review videos are high quality, and helped me choose which keyboard to select. I ordered a keyboard stand and stool at the same time as purchasing my keyboard, and everything arrived together, meaning no delay in setting up my equipment. Will definitely be using Bonner's again. Recommended!”

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Posted 5 years ago

“On my first visit to Bonners newly opened Bletchley / Milton Keynes store (a short drive from home) I was given well informed product descriptions, practical demonstrations and time to test pianos on my own. The service was excellent and there was no pressure to buy. Now, on my new Yamaha CLP645 from Bonners, I am starting to recapture keyboard skills that have hibernated for fifty-five years.”

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Posted 5 years ago

“Excellent Service, very informative and very friendly and helpful even though all I wanted at the time was some spare guitar strings and picks!”

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Posted 5 years ago

Bonners Music is rated 4.9 based on 4,291 reviews