Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 3,976 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 3,976 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 20th June 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Superb service, Bonners kept me updated at all times, and delivered very quickly.”

Helpful Report

Posted 7 months ago

“I’d been looking to get a new Les Paul for a while. Bonners had them at a really good price. I asked them to take some photos of the Les Pauls they had available for me to be able to choose the exact one I wanted and Myke did a really great job doing this. Very happy with the service all the way along.”

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Posted 7 months ago

“Great to deal with, simple ordering system, quick delivery, very happy with the product”

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Posted 7 months ago

“First class service. Kept up to date by email and all stages and delivery was as projected.”

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Posted 7 months ago

“I was very very happy with the advise given and the knowledge of the staff. They are truly professionals. It was not easy to find the right product as there was so much choice! Finally with Emma's help I made the right choice and I am very happy with the kawai I bought. I will definitely recommend Bonners and turn up again for an upgrade in the (not too near) future! Many Thanks Nicole”

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Posted 7 months ago

“Very fast delivery of my Yamaha NP32 Piano, and I am very pleased with the overall sound of the instrument. Bonners Music are an excellent company to deal with as I have purchased two keyboard's from them in the past, and would not hesitate to do business with them in the future!”

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Posted 7 months ago

“Great service and great customer service. Highly recommend.”

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Posted 7 months ago

“Very knowledgable, helpful and pleasant. Shame the delivery driver wasn't!”

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Posted 7 months ago

“Excellent service, my digital piano arrived on time and was packaged well.”

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Posted 7 months ago

“simple delivery on time. Excellent”

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Posted 7 months ago

“Always friendly service and prompt delivery.”

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Posted 7 months ago

“Myke and the team at Bonners have sorted me out with a lot of brilliant gear in the past and also make sure their guitars leave their store perfectly set up to your specifications. I have recommended them to friends and family and will continue to give them my business as much as my wallet will allow”

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Posted 7 months ago

“Fantastic service and absolutely love my new guitar 🙌 will definitely order from Bonners Music again”

Bonners Music 5 star review on 23rd November 2023

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Posted 7 months ago

“Excellent communication, I really appreciated the video on the website explaining the piano and fast delivery. I’m really pleased with my purchase.”

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Posted 7 months ago

“Very happy with my Roland piano from Bonners, quick delivery and very well packaged. Easy process to order online.”

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Posted 7 months ago

“As always,Bonners Music can't be beaten for their prices, delivery,trade ins,sales and advice,and for the excellent staff,many thanks”

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Posted 7 months ago

“Item perfect, packaging spot on for an acoustic guitar and delivery speed and communications excellent”

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Posted 7 months ago

“Fast delivery and quality produce”

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Posted 7 months ago

“Absolutely Fantastic buying experience from start to finish. After being badly let down by another company I spoke to Tom at Bonners music, about sourcing a Yamaha Montage M8X Keyboard (Which are seemingly impossible to get, having just launched) He took my details and called back to confirm that 1 was available immediately. I had to arrange to get a refund from the other company so I was delayed a day before I could order. Although it was Toms day off, I spoke to Tim, who took over and confirmed it was still available, so I placed the order. Concerned about the lack of availability, and my recent experience with another company, I was worried that it may turn out to be a let down again, or even an ex-display model. I couldn't have been more wrong. Tim, gave me every assurance that it was available and that it was a factory sealed box unit that would be couriered to me within 2 days. I did email Tim with my concerns and he emailed back with reassurances each time, and even a confirmation when it was due to leave the warehouse. In actual fact, it only took 24 hrs (which, given I am in a location that is considered The Highlands for postal purposes is Astounding. ) Tim also gave me some product advice when I asked for it and further reassurances about the delivery process. The package was secured to a pallet for extra protection and arrived today. Its is a great product, but its the whole buying experience that has been hugely impressive. I am very grateful. Credit, where credit is due! Thank you.”

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Posted 7 months ago

“Fast delivery. They are fast in responding queries, and tried their best to accommodate my delivery instructions too.”

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Posted 7 months ago

Bonners Music is rated 4.9 based on 3,976 reviews