Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,282 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,282 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 12th February 2025

152

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you so much for the Kawai acoustic piano. It has a lovely sound and has exceeded my expectations. The helpfulness and service of Emma Jackie and Viki has been amazing. A truly impressive instrument thank you again.”

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Posted 3 months ago

“I bought the piano online - process was straightforward and not time consuming. The whole thing was dealt wirh very promptly. Delivery was good ,I was given the optuion to chnage the delivery time, and the piano arrives a s arrnaged the delivery chap was polite and ghelpful.”

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Posted 3 months ago

“I chose Bonners to purchase a new Kawai CN-301 Digital Piano, Piano Stool and Kawai SH9 Headphones. I contacted Bonners in advance of the purchase to discuss shipping from the UK to the Isle of Man. Bonners were great to deal with and happy to use my suggested shipping company for onward delivery. I received my new products in great condition. Everything was well-packaged. The only hiccup was that there was a mixup with the headphones I ordered (due to different packages being offered). Bonners were really quick to resolve this and sent me the correct headphones a few days later. I'm really pleased with my purchase and how helpful Bonners was. Their email communication was super fast! I'd definitely use Bonners again in future. Thank you!”

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Posted 3 months ago

“No issues at all like clockwork in all respects, Bonners was a pleaseure to deal with”

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Posted 3 months ago

“Extremely happy with the service. Item arrived in good time and well packaged. Definitely recommend Bonners Music.”

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Posted 3 months ago

“This was a remote puchase so all contact was via email. Credit to Tom Parsons who was able to find answers to my questions and generate a specific puchase link for me with a very speedy turnaround. I bought the Kawai CA401 bundle, the piano itself is lovely and very close to the acoustic experience, and with the headphones I can play as much as I want without offending the neighbours! Extra thanks to the excellent George and Andy from the couriers Griffin Transport - if you're debating whether to opt for the home set up service I found it well worth it.”

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Posted 4 months ago

“All good. Item arrived promptly and was well packed.”

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Posted 4 months ago

“Prompt service, everything top notch 👍🏻👍🏻👍🏻”

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Posted 4 months ago

“Prompt service kept informed about delivery. Delivery guys were great. Extremely pleased with my piano and looking forward to enjoying many hours playing. Would highly recommend.”

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Posted 4 months ago

“Fast delivery and piano was assembled and installed and the packaging taken away by the courier. Price was competitive.”

Bonners Music 5 star review on 18th October 2024

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Posted 4 months ago

“Very pleased with the prompt delivery of my item”

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Posted 4 months ago

“Had exactly what I wanted and turned up nice and quick.”

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Posted 4 months ago

“Always a pleasure dealing with Bonners. My online order was missed from shipping, but after I messaged them to say it had not arrived, one of them delivered it to my address in person. Excellent service.”

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Posted 4 months ago

“Good service everything arrived on time nothing broken would recommend”

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Posted 4 months ago

“Easy to use website and quick delivery. Very pleased with my piano stool.”

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Posted 4 months ago

“I got what I needed at a good price, delivered promptly and in good condition. The courier was on time and friendly.”

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Posted 4 months ago

“Inquired about a guitar, received detailed information, including weight and pictures. Was asked how I like the guitar setup, and it was set up that way including new strings, guitar was also on sale. The person I dealt with was called Dave French, very professional and pleasant, guitar arrived it perfect condition and played beautifully. Well done Bonners”

Bonners Music 5 star review on 15th October 2024

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Posted 4 months ago

“Many thanks for my Nord Stage Compact padded bag. Pretty much the only one I could find in the UK!. Great product knowlege, came back really quickly with the size information, and it was with me a couple of days later.”

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Posted 4 months ago

“The service is first-rate, and Bonners is always my first port of call for instruments and accessories.”

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Posted 4 months ago

“Absolutely exceptional service, product and delivery. Couldn’t recommend more.”

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Posted 4 months ago

Bonners Music is rated 4.9 based on 4,282 reviews