Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,223 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,223 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

Write Your review

Tell us how Bonners Music made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Bonners Music 5 star review on 13th January 2025

Nazrin Kamarul Bahrain

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from start to finish. Highly recommend.”

Helpful Report

Posted 4 months ago

“Very helpful and professional”

Helpful Report

Posted 4 months ago

“Excellent. Thank for your patience while tried all the keyboards.”

Helpful Report

Posted 4 months ago

“Great quality product at a good price. Well packaged and quick delivery. Thank you”

Helpful Report

Posted 4 months ago

“After trying more than 50 pianos, I found a superb Wendl & Lung upright at Bonners in Reigate. There, the sales team were all highly professional as were the delivery crew. Within a few days of purchase the piano arrived in its new home.”

Helpful Report

Posted 4 months ago

“Ordered a Casio Piano. Good pre-sales chat, delivery on time, good price.”

Helpful Report

Posted 4 months ago

“Excellent service. Very straightforward - item arrived on time and as described. Thanks.”

Helpful Report

Posted 4 months ago

“I ordered a keyboard during the bank holiday period, it arrived on time and very well packaged. This was a used item that looked to my untrained eye to be like new. This was a present for my grand daughter and purely to ensure that it worked correctly I tried it out, several hours later I was confident that it was in excellent working order. First class service from a respected company will definitely buy from them in the future, well done Bonners.”

Helpful Report

Posted 4 months ago

“Great Price and Service-Thanks”

Helpful Report

Posted 4 months ago

“Professional and quick response. Good quality instrument.”

Helpful Report

Posted 4 months ago

“The piano arrived quickly. I was given a date 2 weeks away but after speaking to Jackie White (representative) on the phone, I recived ot in a few days. She was friendly and helpful and so were the people who delivered and set it up. Banners gave me the cheapest quote for delivery to a room of choice,assembly and removal of packaging. They also offered the best price overall and had the white colour that I was looking for (other stores didn't have it or were overpriced). This is my first piano purchase (Kawai Digital) and I would certainly recommend them and will buy again from Bonners.”

Helpful Report

Posted 4 months ago

“Despite no end of problems with the courier (TNT), Bonners themselves were an absolute pleasure to deal with. They helped me picked the right gear in the first place, and then calmly and helpfully dealt with the dramas with the courier. So, all in all, thoroughly recommended.”

Helpful Report

Posted 4 months ago

“Thanks for the opertunity to purchase a great guitar.Excellent service,customer service , and speedy delivery.communication was excellent.”

Helpful Report

Posted 4 months ago

“Great service and great product.”

Helpful Report

Posted 4 months ago

“The piano stool I chose almost perfectly matches my piano. I received some very helpful advice from Bonners in choosing the right piano stool and ordering online was so easy. The seat lifts off so I have been able to cover it securely with a fabric which my room. Thank you.”

Bonners Music 5 star review on 29th August 2024

Helpful Report

Posted 4 months ago

“......excellent service throughout....”

Helpful Report

Posted 4 months ago

“Fantastic service from Bonners. From the advice to delivery, I can’t fault them. I ordered Monday afternoon and it was fully installed Thursday afternoon. Delivery partner was great too!”

Bonners Music 5 star review on 27th August 2024

Helpful Report

Posted 4 months ago

“Spoke to a young lady at Bonners regarding the kawai mp11se and she answered all my questions which was reassuring watched Tom With his review plus many others and decided This is what I wanted. I was very pleased with the service I received and can say I’m over the Moon with this stage piano so a big thank you to Bonners”

Helpful Report

Posted 4 months ago

“I received excellent customer service from Bonners - from my initial telephone exquiry, to ease of placing an online order, to the delivery less than 48 hours later. Amazing service!”

Helpful Report

Posted 4 months ago

“I contacted a number of music shops for a trade in estimate on my Yamaha p515 digital piano Bonners provided the best deal, against purchase of a Clavinova ther delivery was within days and by 2 excellent guys very pleased”

Helpful Report

Posted 4 months ago

Bonners Music is rated 4.9 based on 4,223 reviews