Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,223 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,223 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 13th January 2025

Nazrin Kamarul Bahrain

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality item. Quick delivery.”

Helpful Report

Posted 3 years ago

Thank you very much, and we hope you are enjoying your new amp!

Posted 3 years ago

“Excellent service very welcoming and helpful. Would use again and highly recommend”

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Posted 3 years ago

Hi Thomas, Thank you very much for your comments, and we hope you're loving your new guitar!

Posted 3 years ago

“Its one of yamahs very best key boards is the psr sx900/700 but there is one to measure up to being the very best of all yamaha key boards is the yamaha montage.”

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Posted 3 years ago

“Recently purchased a Roland digital piano from the Milton Keynes branch. I went there once to try out the range of different makes before returning as I wanted to have time to consider my decision. The staff were really helpful and I was impressed with the way I felt free to try the instruments and at no time felt pressured in to buying anything.”

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Posted 3 years ago

Thank you very much, and we're very pleased to hear how much you enjoyed your visit to our piano showroom.

Posted 3 years ago

“I’ve just purchased a Kawai ES920, Taurus stand and bench. Stagg case, keycover and Roland RH300 headphones. The Kawai three pedal unit is on backorder. I asked for a package price which was no trouble. I ordered on a Monday and took delivery on the Wednesday. The two sales guys I spoke to were very helpful and nothing was too much trouble. I am over the moon with my new piano, I can’t stop playing it. The stand and bench are exceptional quality for the price and the headphones are outstanding. The case is well made and nicely padded. The key cover was slightly oversized (which I knew) but I have altered it so that it fits perfectly with the music stand attached. The pedal unit will be sent to me when it comes into stock. Thank you Bonners for great service and products.”

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Posted 3 years ago

“I ordered a PRS SE Custom 24-08 guitar in Eriza Verde (green to you and I) from Bonners after such positive press reviews. It arrived earlier today as agreed and I am delighted with my purchase. Bonners guitar specialist Simon's setup on the guitar is faultless, all I have had to do so far is tighten up the vibrato arm tension adjuster. All works very well with a great range of sounds, that is of course why I bought it. A definite "play me more" guitar that I look forward to owning for a long time to come. Thanks Bonners for the great service, I will definitely visit again.”

Helpful Report

Posted 3 years ago

Hi Peter, Thank you so much for your detailed review. Simon is very happy that you love your new guitar, and also his set up!

Posted 3 years ago

“Very happy with my K200, and Bonner’s gave an exceptional service and took care of everything, making the whole process really easy. Couldn’t recommend them highly enough :-)”

Bonners Music 5 star review on 31st March 2021

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Posted 3 years ago

Thank you very much Josh, and your new piano is looking great in your studio!

Posted 3 years ago

“Order of Yamaha P-121: Excellent service, good advice, and smooth delivery. Recommended.”

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Posted 3 years ago

“I bought a preowned Taylor 414ce online from Bonners. The instrument is nearly 17 years old with the odd mark and blemish. Buying online can be daunting but any problems were clearly highlighted in the web description. The guitar exceeded my expectation upon delivery. It was clean, set up properly with fresh strings and the hard case still had the Taylor logo covered with cellophane! A brilliant experience and a highly recommended retailer.”

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Posted 3 years ago

“Ordered a keyboard stand last night,it was here this morning, you can’t get any better than that. Very pleased with the stand, it is sturdy and easy to adjust. Thank you.”

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Posted 3 years ago

“Enquired about strings for my son's acoustic guitar. The guy I spoke to couldn't have been more helpful. Recommend which ones I needed and what code I needed to enter on the website to order them.”

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Posted 3 years ago

“I ordered a Roland FP-30X from Bonners Music, received confirmation, an invoice and delivery details on the next working day from a real person with actual contact details. The keyboard arrived two days later. There were no problems with the order but if there had been I'm confident that I would have been able to contact someone at Bonners and get the problem resolved. Brilliant instrument, excellent service. Will definitely use Bonners again.”

Helpful Report

Posted 3 years ago

“Very helpful on the phone during my purchase and kept me up to date regarding delivery etc.. Very happy with the service and goods i ordered.”

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Posted 3 years ago

“Really good, fast delivery. Can't fault it!”

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Posted 3 years ago

“Ordered a digital piano. Good price and arrived quickly. Customer service also quick, polite and informative with a query email I sent. Would definitely recommend!”

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Posted 3 years ago

“Excellent. I purchased a used fender strat. They called me and asked how i would like it to be setup (action, etc) and even threw in a few picks at my request. Arrived 2 days later and it is in such good condition i would not have known it was second hand if they didnt tell me.”

Helpful Report

Posted 3 years ago

“After seeing Bonners' review of the Kawai NV5 on YouTube I went to Milton Keynes to try it. Tim dealt with the sale, he was very helpful but explained that I probably wouldn't get the piano until March as they were in short supply. Imagine my surprise when the delivery guys called and I took delivery two days before Christmas. A few weeks ago the piano started to develop a niggling problem which I lived with for a while but I eventually called and spoke to James. He called Kawai and the Engineer, Nigel found the problem in short time, A clicking Sustain pedal caused by a small piece of foil tape caught in the mechanism. Now it's as good as new. So, 5 stars to Tim, 5 stars to James, 5 stars to the delivery guys (can't remember their names) and 5 stars especially to Nigel from Kawai. I'm delighted with my new piano, the tone and feel are superb and if you're in the market for this type of instrument, go to Milton Keynes and try The NV5, they'll look after you.”

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Posted 3 years ago

“Im soool super happy and impressed by bonners oh my goodness. Thought about selling a piano over a few years for a long time just didnt know how or where to begin. The process of sending the details of the piano and pictures to bonners was so simple. I had a response from david and was in communication with him. They assessed the piano and the price was so fair and reasonable and you can tell they know what they are doing and have genuine expertise and care about musical instruments. The payment for the piano was made on day of collection and it was collected by two of the nicest people super polite, happy and moved the piano safely and with no issues or hassle. Thank you soooo much definitely recommend for anyone wanting to sell or buy a piano because they care about the instruments and give very well-informed and fair prices. Hope your business goes from strength to strength! Byee!”

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Posted 3 years ago

“Hi, ordered ks100 keyboard speaker on Friday 5th, delivered today, the 9th as promised. What fantastic service and I was kept informed daily. The best thanks to Yamaha London who could not supply until June but supplied a link to you as you had in stock, not many competitors would do that! Thanks again”

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Posted 3 years ago

“Open, knowledgeable and patient! Ordered one particular piano... then! Changed my mind to another. Staff (James & Tony) flexible and helpful. Would definitely feel confident in any purchase from Bonners. Thanks 🤩”

Helpful Report

Posted 3 years ago

Bonners Music is rated 4.9 based on 4,223 reviews