Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,226 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,226 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 13th January 2025

Nazrin Kamarul Bahrain

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We had excellent service from Bonners, very quick and easy to phone them to ask a question and the piano was delivered in less than 24 hours, amazing.”

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Posted 5 years ago

“Ordered a Digital piano online from Bonners music and the service was excellent. The package was delivered on time and undamaged as well as good information on delivery times. Will undoubtedly use their service again. Thank you.”

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Posted 5 years ago

“Really good experience of buying a new keyboard. The staff were happy for me to spend as long as I wanted trying out different keyboards. Order arrived quickly - can't complain!”

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Posted 5 years ago

“Did a part-ex with Bonners online. Simple process for them to give me a valuation on the guitar I wished to part-ex. Once agreed we had a chat over the phone and the courier arrangements (all sorted by Bonners) were explained. Went smoothly on the relevant day, and I received my new guitar and my part-ex went off to Bonners. Easy process and the guitar I received was in geat perfect condition.”

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Posted 5 years ago

“Excellent service and advice. I can't reccomend Bonners highly enough. Will definatly go there again.”

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Posted 5 years ago

“Excellent company to deal with. Wish I had bought it years ago. Advice, cost, delivery and set up I cannot praise highly enough. Thank you.”

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Posted 5 years ago

“Bonners is a great shop for a professional musician for hardware and music. Most everything can be got at a competitive price, the staff are very helpful and understand what you need.”

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Posted 5 years ago

“I was very pleased with the service and look forward to having a couple of tutorials on the Pa4x oriental pro to convert midi files to style .... thank you. John dunn”

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Posted 5 years ago

“I asked for price matching over Roland piano with bench and headphones,, they simply matched.. everything done with no hassle, few day later all delivered.. jazz along thank you. Highly recommend trustworthy for your needs.”

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Posted 5 years ago

“The staff are friendly and knowledgeable The YouTube reviews are very helpful and informative and were impartial.”

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Posted 5 years ago

“I was very happy with my visit to bonners music store staff were very friendly and helpful and informative”

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Posted 5 years ago

“I'm learning to read and play, and this is the much more appropriate instrument. A proper Piano.”

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Posted 5 years ago

“I was having considerable difficulty obtaining answers to my queries on the Roland LX708 at local retailers in South Yorkshire. Then I discovered Bonners on-line reviews which gave me all the information I needed. A quick telephone call and they provided a competitive quote, I placed an order. There were some issues over availability from Roland, but these were sorted by Bonners to my satisfaction. I cannot praise the delivery team enough... the piano was installed and ready to play in no time at all. Thank you Bonners! I hope to visit your store next month to thank you personally.”

Bonners Music 5 star review on 16th July 2019

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Posted 5 years ago

“I made an extensive study when we decided to buy a piano and found that Bonnets Music has more choices and better price. The experience was quite happy. The piano was delivered very soon and the installation engineers very professional and friendly. I recommend Bonner’s Music highly.”

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Posted 5 years ago

“Excellent to deal with, this is the second time I've traded a keyboard in, very happy with how well everything goes in said process”

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Posted 5 years ago

“Excellent seamless service. Great communications from Jackie throughout. The delivery team were faultless too. Thanks to all.”

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Posted 5 years ago

“Extremely helpful when I visited the store and great purchase and delivery experience. The store could do with some better headphones for customers especially with the premium instruments (the ones I was given were way beyond their useful life and poor quality anyway).”

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Posted 5 years ago

Thank you very much for your review and also your suggestion about the headphones, which we have implemented this morning! We now have new sets of Roland RH200 headphones available for customers to use when trying our pianos.

Posted 5 years ago

Thank you very much for your lovely review and also your suggestion about the headphones, which we have implemented this morning! You're quite right and customers now have Roland RH200 headphones to use when trying our pianos.

Posted 5 years ago

“Great - all fine. It arrived in plenty of time. Very happy.”

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Posted 5 years ago

“2nd digital piano from bonners in recent years, cannot fault the customer service which was outstanding, let me play both instruments in the showroom along with others to allow me to choose correctly, no pressure, just allowed to play. Very friendly team would recommend 100%.”

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Posted 5 years ago

“great deal and fantastic keyboard Ive had lots of keyboards over the year from all the top manufacturers this is by far the best well done Yamaha”

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Posted 5 years ago

Bonners Music is rated 4.9 based on 4,226 reviews