Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,291 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,291 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 12th February 2025

152

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very satisfied with the piano and the service”

Helpful Report

Posted 5 years ago

“It has been great to deal with Bonners Music. I purchased a Roland RP102 Contemporary Black Digital Piano With Stool & Headphones recently. Before making the purchase, I rang Bonners who gave me great and honest feedback about various pianos they had. I really appreciated this as I was able to make an informed choice - my daughter has started playing just over a year ago. The piano arrived within the timelines they mentioned and it was extremely well packed. Do follow the advice of assembling it with a second person as it is quite heavy and you would want to get it accurately positioned on the frame which is very easy to assemble. My daughter absolutely loves it. Thank you so much Bonners! I know I'll be coming to you for any future purchases.”

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Posted 5 years ago

“Brilliant experience for my son to try out the range of pianos in your York showroom. Staff on hand for valuable advice to inform choice when finally ordering online.”

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Posted 5 years ago

“Bonners is well worth a visit if you are looking for a digital or acoustic piano. Great range of pianos and all the advice you could need. Still play my piano every day.”

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Posted 5 years ago

“Responded well to questions before I bought anything. Delivery quick and undamaged.”

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Posted 5 years ago

“The staff where helpful and informative. From the keyboard to leads etc. Have recommended Bonners to a friend who is a guitarist. Hopefully you’ll be seeing him soon. Again many thanks for all your help. I’m a keyboardist who is relearning myself.”

Bonners Music 5 star review on 22nd August 2019

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Posted 5 years ago

“Nice easy transaction and trade in Best price for Nord stage 3sw compact First time I’ve dealt with bonners and won’t be the last”

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Posted 5 years ago

“Excellent prompt service”

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Posted 5 years ago

“Thanks for your very good service . I have enjoyed the playing of the PSR S975 which I purchased from yourselves and having had all the psr range , all the tyros and genos in the past , I think the psr range is more portable the fact they have there own speaker system. however I have already been in touch with your sales team regarding possible part ex my 975 with the new PSR SX 900 when it comes available. Kind regards S Knowles , Peterborough”

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Posted 5 years ago

“Efficient service, supported with good communication. Excellent.”

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Posted 5 years ago

“Best non sale price...! Did what they said they would... next day delivery... Great advice on top of it all..!! Would use again with no concerns...”

Bonners Music 5 star review on 21st August 2019

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Posted 5 years ago

“Lovely people to deal with both online and on the telephone. I'm pleased with the guitar because 1. It was set u well by Bonners and 2. You would hardly know it was even secondhand - not a mark on it. She plays beautifully too. Thank you Bonners.”

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Posted 5 years ago

“Excellent service. Bonners were very knowledgeable, professional and very courteous. There was a good selection of pianos to choose from and Bonners allowed plenty of time to try out different models. I would definitely recommend them.”

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Posted 5 years ago

“I would give a 10 if I could! Excellent service from pre sales to delivery. Best price on the market, especially since delivery is included. Great advice on the buy, easy order process and the piano was delivered super quickly and installed efficiently. Everyone was very friendly and knowledgeable. I would definitely buy my next piano there!”

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Posted 5 years ago

“Very helpful staff and efficient service”

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Posted 5 years ago

“Very friendly and easy to deal with”

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Posted 5 years ago

“First class service. I’d never dealt with Bonners before until I enquired about a top end PRS. The service was better than any music shop I’ve ever dealt with. They spent a lot of time on the phone answering my questions thoroughly and couldn’t have been more helpful. Delivery was exactly as promised too. The guitar was absolutely perfect... brilliant!”

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Posted 5 years ago

“Professional help choosing an electric guitar amplifier and then left alone for along as I liked to explore its capability. No pressure to buy. Then the icing on the cake a very competitive price.”

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Posted 5 years ago

“Very pleased. Sales chappie left me to look around after an initial approach. When I needed help, I asked. I gave him my wish list and he selected the right keyboard/piano for me. Went back a fortnight later for the stand.”

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Posted 5 years ago

“Excellent piano and service.”

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Posted 5 years ago

Bonners Music is rated 4.9 based on 4,291 reviews