Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,215 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,215 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 7th January 2025

Nazrin Kamarul Bahrain

Bonners Music 5 star review on 18th September 2024

David Copper

147

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Efficient delivery and item really well packed. And I love the piano!!!!”

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Posted 1 year ago

“Speedy delivery at the best price on the market for my Roland RD-88 Keyboard. Thank you! 👏”

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Posted 2 years ago

“Staff were very helpful and delivery was extremely quick.”

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Posted 2 years ago

“Had just the guitar case I needed at a reasonable price and sent it promptly.”

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Posted 2 years ago

“Really pleased with the follow-up service. I bought an expensive guitar online and received a courtesy phone call a couple of days later to tell me the process (e.g setting up the guitar) and time scale for delivery. It didn’t come on the day they said it would but it came the next day and I received an email from the courier with the day and time slot. The guitar was well packed and I’m thrilled with it.”

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Posted 2 years ago

“Have bought two different pianos over the last 3/4 years at Bonners. Once by visiting the store near Reigate and the staff were very kind and let me take my time trying out various pianos. Probably spent 2h there before deciding and ordering which all went smooth and easy. 2nd time I just ordered a digital piano over the internet and was smooth and easy again with timely delivery. So can only speak well of Bonners based on my experience.”

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Posted 2 years ago

“Excellent prompt service. Will use again for music supplies.”

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Posted 2 years ago

“Piano stool delivered promptly and seems to be very solid and comfortable”

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Posted 2 years ago

“Thank you Tim for your time and knowledgeable answers to all my questions. I purchased a Kawai ES520 and am so very pleased with the choice. Great store with some beautiful Pianos on display. A very pleasant experience!!!”

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Posted 2 years ago

“Excellent products supplied by an excellent company. Very efficient delivery service too.”

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Posted 2 years ago

“Prompt delivery. Item well packed and obviously in excellent condition. I will be returning customer if something else in your offer will caught my eye.”

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Posted 2 years ago

“Quick efficient service and good communication, lovely amp too!”

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Posted 2 years ago

“My first experience of Bonners! I shall use them now for all my requirements. Service was fantastic from start to finish. Speedy delivery and kept me informed thorough every step of the process.”

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Posted 2 years ago

“I would score more if it wasn't for your delivery company. I never received my item. Good stock and prices but collect from store if you can.”

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Posted 2 years ago

“Quick delivery of a display Piano. Some minor hiccups which were resolved.”

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Posted 2 years ago

“Only ordered recently so can't comment on delivery, but had to leave a review highlighting the excellent customer service of Jackie White. She dealt with me over email, initially giving a trade-in price that turned out not to be feasible, and then offering a successful price match after I found the same product for less on another website. Excellent all round!”

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Posted 2 years ago

“I bought a PRS Angelus about a month ago. Myke Edwards served me over the phone, was extremely helpful, friendly and clearly cares about his customers. My new guitar plays and sounds delightful! So happy with the service I received! Even my cat was happy because he had a lovely huge box to play in haha! Cheers Myke!!”

Bonners Music 5 star review on 4th January 2023

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Posted 2 years ago

“Good price, delivery very prompt.”

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Posted 2 years ago

“Bought a Yamaha CLP765 (digital) piano from Bonners just before Christmas - FANTASTIC service from the start. VERY helpful on the phone with my initial enquiries (Tony) and when it was delivered, Peter and Chris were so friendly and very quick and efficient in putting it together. The piano is the single best thing I've ever bought in my life! It's beautiful and of course the quality of the sound is amazing. I couldn't be happier with Bonners - thank you!”

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Posted 2 years ago

“I needed an audio mixer for a same evening karaoke party. The staff could not have been more informed and helpful. Provided the right unit and the required cables. Excellent service.”

Bonners Music 5 star review on 3rd January 2023

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Posted 2 years ago

Bonners Music is rated 4.9 based on 4,215 reviews