Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,291 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,291 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

Write Your review

Tell us how Bonners Music made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Bonners Music 5 star review on 12th February 2025

152

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

Helpful Report

Posted 4 years ago

“I’ve used bonners for a few years now even though I live in Lincolnshire In emailed about the Gretch I sore on line got a phone call without delay They arranged for the guitar to be at the shop when I got to Eastbourne I was not disappointed Certainly recommend Bonners to anyone”

Bonners Music 5 star review on 2nd April 2020

Helpful Report

Posted 4 years ago

“Very good service and prompt delivery in accordance with their indicated timeframe.”

Helpful Report

Posted 4 years ago

“Great service”

Helpful Report

Posted 4 years ago

“Bonners Music is one of my most trusted suppliers. They are very knowledgeable about their products. Tony's reviews are my go-to choice. Bonners supply efficiently. Their part-exchange service is unique, as far as I know, offering fair prices with pick-up built in to the arrangement. Brilliant company.”

Helpful Report

Posted 4 years ago

“Excellent advice and service.”

Helpful Report

Posted 4 years ago

“Smooth and efficient part exchange deal”

Helpful Report

Posted 4 years ago

“You made sure we had the right piano for our specific needs. You juggled stock between your branches and made sure we got the right price on our tight budget.”

Helpful Report

Posted 4 years ago

“Very helpful and knowledgeable staff! Very satisfied with the purchase!”

Helpful Report

Posted 4 years ago

“Bonners was recommended to me by a relative who had a Roland digital piano. They were very helpful. I went along to the Reigate store and chose the rp501r. It was the piano I had been looking g at online. After being told it was out of stock and would be about four weeks. It was delivered within 1 week. Excellent service.”

Helpful Report

Posted 4 years ago

“An excellent service provided by knowledgeable staff in the Milton Keynes store. Olly spent time with me explaining and demonstrating the different instruments to help me make the right purchase for me. The delivery service was on time, efficient and friendly and all packaging was removed - without prompting! I've loved every minute of my Kawai CS11. I think it is an excellent instrument for beginner, improver and proficient pianists alike.”

Helpful Report

Posted 4 years ago

“Knowledgeable staff. Good service. Nice atmosphere in the store and you could take a good amount of time trying out the gear. Would definitely recommend.”

Helpful Report

Posted 4 years ago

“Great service and advice, support and choice of products. Really enjoying the piano.”

Helpful Report

Posted 4 years ago

“Excellent company to deal with, staff very efficient and a real pleasure to deal with. The product videos are spot on and give an honest appraisal of the keyboards I was interested in.”

Helpful Report

Posted 4 years ago

“Phoned first to discuss my purchase - very helpful advice and not at all pushy. Placed order, delivered on time in perfect order.”

Helpful Report

Posted 4 years ago

“Bonners are first class to deal with, everything happens as they say it will, great to do business with, highly recomend them”

Helpful Report

Posted 4 years ago

“I visited at the beginning of the year looking for a piano in the Milton Keynes store. Was greeted by Tim who demonstrated various pianos giving me pros and cons. He is very knowledgeable of the instruments. After trying several and two visits later and i made my purchase of a Kawai CS11. Delivery was very quick, next week I think it was. There was absolutely no pressure to buy. They seem interested in you getting the right piano for you. Everything was delivered on time, I had a phone call about 45 minutes before hand to say it was on way. Very very happy with my purchase, the communication and delivery. By a mile the best place to look for a piano.”

Helpful Report

Posted 4 years ago

“The best part of my recent piano buying experience was Bonners' highly professional (yet human and engaging) Youtube comparison videos. This led me to my delightful Kawai CA98. The rather quirky Bonners' warehouse in the back streets of Reigate provided the right atmosphere to experiment and finalise my choice; I quickly reached my decision to go-ahead - all very painless. Their delivery team, a few days later, could not have been more careful and friendly. All in all a 5-star performance and I have no hesitation in recommending Bonners to anyone serious about acquiring a new piano.”

Helpful Report

Posted 4 years ago

“Friendly staff at Eastbourne showroom and no pressure to try different pianos for as long asI wanted. Followed up with on-line order which was delivered promptly. Now enjoying the piano which is great for the price.”

Helpful Report

Posted 4 years ago

“We travelled for two hours from East London to Reigate as we couldn't find a store in London that had all the brands we wanted to compare. It was worth the journey though as the staff were very helpful. Great ordering and delivery process too.”

Helpful Report

Posted 4 years ago

Bonners Music is rated 4.9 based on 4,291 reviews