Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,290 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,290 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

Write Your review

Tell us how Bonners Music made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Bonners Music 5 star review on 12th February 2025

152

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful when selecting a electric piano keyboard”

Helpful Report

Posted 3 years ago

“Very helpful staff a. d efficient delivery”

Helpful Report

Posted 3 years ago

“I recently bought a digital piano online from Bonners Music. The customer service was friendly and helpful and the digital piano was received exactly when expected and in perfect condition. An excellent experience all round.”

Helpful Report

Posted 3 years ago

“I purchased my digital piano last year from Bonners. Excellent service, polite staff and my piano is amazing with very good instructions on how to assemble it and disassemble it if necessary. I need them recently for a document and their reply was very quick and helpful. Highly recommend them!!”

Helpful Report

Posted 3 years ago

“Came pretty much on time, and it looked like a new boxed item which is what I wanted. Some of these items aren't too easy to come by, these d days so, well done guys!”

Helpful Report

Posted 3 years ago

“Great experience with Bonners! Called up with a few questions about a Tele Thinline - the guy I spoke to was really helpful, explained their quality control, setup and shipping processes, and gave me the confidence to buy the Tele unseen. Guitar turned up the next day setup perfectly. Very happy customer”

Helpful Report

Posted 3 years ago

“The service is excellent. Very friendly emails and Bonners delivered exactly as they said they would.”

Helpful Report

Posted 3 years ago

“Blazing fast delivery. Good selection, great product received”

Helpful Report

Posted 3 years ago

“Quick delivery, everything arrived well packaged. Didn't need any communication. Thanks!”

Helpful Report

Posted 3 years ago

“Great service. Easy to use website. Lots of choices. Thanks!”

Helpful Report

Posted 3 years ago

“Brilliant fast delivery and service I would recommend this store to anyone 👍”

Helpful Report

Posted 3 years ago

“Goods ordered on Monday, acknowledged by Bonners and credit card debited immediately. No further communication until email via TNT informing me that goods would be delivered on Friday. Goods arrived as promised and well packaged. Would have given 5 stars but for indifferent customer communication (ie “You’ve taken my money - where’s my stuff?”)”

Helpful Report

Posted 3 years ago

“Lovely guitar and brilliant service :)”

Helpful Report

Posted 3 years ago

“Extremely quick delivery of item. Excellent service.”

Helpful Report

Posted 3 years ago

“Hi Ordered a CLP-735 over the phone last Thursday and it was hear by Tuesday. It was great to be able to talk to a person, the human touch, fantastic. The delivery guys where really efficient and friendly. Thank you so much and the piano is fabulous. A Stone”

Helpful Report

Posted 3 years ago

“Great service - efficient, quick delivery, well packed and full communication”

Helpful Report

Posted 3 years ago

“Received excellent service with personal order confirmation and communication, very quick delivery, with a quality courier, and best price on the web”

Helpful Report

Posted 3 years ago

“Able to source a guitar that few other shops had, responded to an enquiry in a very efficient manner and shipped in a timely fashion. Overall really excellent service.”

Helpful Report

Posted 3 years ago

“Good service, called to arrange delivery.”

Helpful Report

Posted 3 years ago

“BRILLIANT!”

Helpful Report

Posted 3 years ago

Bonners Music is rated 4.9 based on 4,290 reviews