Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,215 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,215 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 7th January 2025

Nazrin Kamarul Bahrain

Bonners Music 5 star review on 18th September 2024

David Copper

147

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It arrived in time. The packaging was superb. Even more impressive was the condition of workstation. Not gonna lie, I was a bit skeptical about buying a pre-owned keyboard cuz I’ve never done it before. But honestly I’m beyond impressed with the overall quality of the keyboard itself from sound to functionality, it’s been an absolute beast so far. Although, in terms of aesthetics I was a bit sad cuz the keys were slightly yellowed but I assume it’s a result of age so I’m not too bothered by it. Nonetheless, superb job from product all the way to delivery - 10/10 would recommend! I’ll definitely be coming back!”

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Posted 1 year ago

“Bought an electric piano. I had a (non automated) courtesy email from a piano specialist after the order went through, confirming despatch process, courier, and when to expect it. A really good personal touch. Even if the email was automated, obviously Bonnets had put in sufficient effort to make it sound really personal, which is really appreciated. The price was also good, so overall a really good service compared with the average web shopping.”

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Posted 1 year ago

“Perfect!!!!”

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Posted 1 year ago

“Very helpful staff. All ordered items have arrived quickly and very well packaged.”

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Posted 1 year ago

“Firstly, the guitar is amazing!! Love it! The service was fantastic. The guitar was set up and packaged wonderfully. I also received a call before delivery. I will definitely look to buy from Bonners again in the future.”

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Posted 1 year ago

“Extremely helpful and kind. Absolutely Excellent service. Informed by email every step. Fast delivery. No delivery charge for us which was a deal breaker. Others were charging as much as over £300 for delivery for the same digital piano. No hesitation to recommend.”

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Posted 1 year ago

“Excellent customer service”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Here’s a thing! As a teenager I use to work in a music shop thinking I knew it all when knowing nothing. Some forty years later I find most music shops full of kids like me – not Bonners… knowledgeable, relatable, friendly and very useful in advising muso’s like me who have been out of the scene for decades (having kids and paying a mortgage) only to return to find tech. has moved on since my days of learning a lick using needle on vinyl…”

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Posted 1 year ago

“Lovely people and amazing customer service when I had a problem”

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Posted 1 year ago

“Very Professional and helpful.”

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Posted 1 year ago

“It was quick and easy to find what I was looking for on Bonners website, at a very competitive price and postage was free! Once ordered, I was kept informed about my order which was quickly dispatched and received. I would definitely use Bonners Music again and would highly recommend them as a source for your musical needs.”

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Posted 1 year ago

“A lovely product. Just a couple of bolts (provided) to secure the legs. I struggled a bit initially with altering the height due to stiffness but that resolved with a touch of Vaseline. Looks amazing quality for the price.”

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Posted 1 year ago

“I bought my first upright digital piano from Bonners – a mid-price Kawai. There were resonance issue and Bonners MD, Tony White, drove over and replaced the upper section of the piano to resolve the problem. This, for me, set the bar for Bonners. Six weeks ago I bought a new Roland GP6 digital grand piano from Bonners, and now, fully acquainted with the instrument I can say that I’m delighted with it. Musically, the piano is superb and as an elegant piece of furniture it adds a certain cache to my lounge. Rather than have complex menus to navigate on an LCD screen, there are an array of buttons that enable settings to be made swiftly and intuitively – and stored. Yes, there is a small LCD screen, but this facilitates simplified minor adjustments. Unlike the big Internet musical instrument box-movers, Bonners has a significant terrestrial presence and a long and successful trading history to go with this. Purchasing was an enjoyable experience with every angle covered, end to end. Communication was excellent with informative and articulate replies to my queries. Highly recommended.”

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Posted 1 year ago

“Excellent service very pleased with the piano 😊”

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Posted 1 year ago

“Keyboard was delivered quickly and safely and was as described”

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Posted 1 year ago

“If I’m honest it was good customer service but nothing special. The advertised headphones for a white piano shown in white weren’t available and the delivery arrangements were a challenge. The piano itself is lovely and is perfect for what I needed.”

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Posted 1 year ago

“The goods i ordered were delivered quickly,well packed and on time”

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Posted 1 year ago

“Bought an electric guitar pack including amp, best price online and really happy with the equipment and delivery time. Would definitely use Bonners again.”

Bonners Music 5 star review on 11th May 2023

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Posted 1 year ago

“Personal and efficient customer service on phone queries. Professional in advice on model and delivery. Delivery and assembly team was excellent! Thanks!”

Bonners Music 5 star review on 10th May 2023

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Posted 1 year ago

Bonners Music is rated 4.9 based on 4,215 reviews