Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,227 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,227 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

Write Your review

Tell us how Bonners Music made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Bonners Music 5 star review on 13th January 2025

Nazrin Kamarul Bahrain

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As you are probably aware I had my previous Tyros4 from Bonners. I had four years or more enjoyment from it. The staff made me a good offer for myTyros 2 p/ex and the free delivery was unbelievable all the way to Derby...............I love the Tyros and decided that it’s time to upgrade so on the merits of my last transaction I decided that you were my first choice so with the same customer courtesy, good quality used instruments and excellent delivery why go anywhere else? I can’t fault you in any way.....Oh yes, my Tyros5 is in virtually new condition, it plays like new,I like the 76note board and all the extra things it does... I can only say.....More than happy...I wouldn’t deal with anyone else... thankyou... DonnPerkins... Derby.”

Helpful Report

Posted 6 years ago

“I was very pleased with the range of instruments on show and the sales assistant was extremely helpful in me choosing the right model of guitar.”

Helpful Report

Posted 6 years ago

“Very attentive and informed service. I returned a couple of days later to amend my order and they could not have been more helpful. Delivery of my digital piano was as promised within a couple of days.”

Helpful Report

Posted 6 years ago

“Great customer service, prompt delivery and excellent product.”

Helpful Report

Posted 6 years ago

“Professional & helpful on phone and in emails. Keyboard is great too!”

Helpful Report

Posted 6 years ago

“The staff were very helpful and my purchase was completed on the telephone within minutes. I would definitely buy from Bonners again.”

Helpful Report

Posted 6 years ago

“I had to deal over the phone for my keyboard as a recent op. prevented me from travelling to the store , It was a pleasure dealing with you and the keyboard arrived in excellent condition at the designated time arranged . I am thrilled with it . also a few days later when I enquired about a possible second hand keyboard stand I was sent a few pictures of one that had just arrived so I bought that as well. Many Thanks”

Helpful Report

Posted 6 years ago

“Very easy to ask any questions/queries, easy to recieve advice, and easy to place orders”

Helpful Report

Posted 6 years ago

“Superb service, got exactly what we asked for, no unsuitable canvassing to spend more. A knowledgeable staff.”

Helpful Report

Posted 6 years ago

“Delighted all round Inc pt exchange smoothly and then afterwards when requesting help with mf files. Wished I lived nearer so could pop in and say ‘show me!’ Found genos a bit step up - great”

Helpful Report

Posted 6 years ago

“EMMA was excellent in every part of the trade . The new Genos is amazing , but she told me that . Only thing I would really appreciate is a day with a Genos demonstrator to gain essential knowledge in the instrument so that I can get it out gigging as soon as possible . I'm happy to fly down to your store if this can be something that can be paid for and arranged , thanks graham geddes”

Helpful Report

Posted 6 years ago

“Product was in stock price was competitive delivery arrived on time . And we are very pleased with the piano .”

Helpful Report

Posted 6 years ago

“Easy transaction, very good communication, reliable delivery. Very pleasant people to deal with”

Helpful Report

Posted 6 years ago

“The service was amazing. Great knowledge and very patient while we tried everything in the showroom!”

Helpful Report

Posted 6 years ago

“First class service throughout. My initial enquiry brought a speedy response and the purchase and despatch of the goods was super efficient. Congratulations to all concerned.”

Helpful Report

Posted 6 years ago

“Bought Casio Privia PX860 Digital Piano. Arrived, well packed. Easy to assemble. Works great. Very pleased with purchase.”

Helpful Report

Posted 6 years ago

“Efficient. Effective communication. Very smooth purchase. Easy to arrange 12month finance option on a much coveted Nord stage 3 piano. Speedy delivery.”

Helpful Report

Posted 6 years ago

“Welcoming feel to shop, staff smile at you and acknowledge you. Wide range of beautifully presented stock from guitars to electric drum sets. Low pressure but knowledgeable sales persons. Great shop,”

Helpful Report

Posted 6 years ago

“Traded in a PSR770 for a Tyros 5-61 with speakers because so many are upgrading from the Tyros 5 to the Genos and many good Tyros 5 are available. Whole purchasing experience was pain free and the second hand Tyros 5 with a year's warranty has been amazing. Got what I considered a fair price for the PSR770 I traded in.”

Helpful Report

Posted 6 years ago

“Bought Casio Privia PX860 Digital Piano. Arrived, well packed. Easy to assemble. Works great. Very pleased with purchase.”

Helpful Report

Posted 6 years ago

Bonners Music is rated 4.9 based on 4,227 reviews