Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,283 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,283 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 12th February 2025

152

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good customer service, attentive to customer's requests.”

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Posted 1 year ago

“Fast turnaround and very helpful”

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Posted 1 year ago

“I recently needed to purchase a new digital piano for my choir, and the service from start to finish has been exemplary. From general customer service to helping sort out of a package deal to helping with a lost item. I dealt with Tom mostly, but everyone was great. Keep it up guys! :)”

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Posted 1 year ago

“My purchase was only a gift voucher but this was very simple to do and was received by email almost instantly”

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Posted 1 year ago

“Excellent service.”

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Posted 1 year ago

“Excellent service thanks and Hammond XK4 is superb”

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Posted 1 year ago

“Excellent advice via Redhill store followed by easy and quick online ordering process.”

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Posted 1 year ago

“Managed a pre order smoothly - arrived as expected”

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Posted 1 year ago

“Bonners Music were excellent, the delivery and installation of the piano went perfectly. From when the purchase was made they kept in touch regularly firstly to arrange a delivery day/time and then on the day to update us on the arrival time. Very friendly and helpful indeed :)”

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Posted 1 year ago

“Once again excellent service from Bonners. Tom kept me updated about when the music rest for my SKX Pro Stand would be available . I received an email letting me know what day the stand would be available online, and on that day was able to order it. Very prompt delivery too. Tony gave me excellent service when I bought the SKX Pro last January and told me that a music rest would be available.”

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Posted 1 year ago

“Excellent service and very pleased with the piano”

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Posted 1 year ago

“I am very pleased with my Yamaha CLP-725, which I ordered online from Bonners. I only had to wait a few days before it was delivered to my door. All of the staff I had dealings with were very helpful, professional and considerate. I would use them again.”

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Posted 1 year ago

“Got a lovely little Marshall DSL20 amp, great price and quick delivery. Overall very happy with Bonners and will definitely buy here again :)”

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Posted 1 year ago

“Great service. Very helpful staff. Happy customer.”

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Posted 1 year ago

“Excellent customer service. Received a call on day of purchase to confirm order & despatch information. Item arrived very quickly as advised.”

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Posted 1 year ago

“Excellent customer service. Piano installed with no issues by a professional team.”

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Posted 1 year ago

“I ordered a piano overseas, and the CS offered me extra support to check the availability of the model I want from other country. And arrange the flexible delivery accordingly. Much appreciated of that.”

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Posted 1 year ago

“Excellent service. Guitar set up perfectly.”

Bonners Music 5 star review on 27th August 2023

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Posted 1 year ago

“A seamless order and delivery service and a fair price for my piano. Would recommend.”

Bonners Music 5 star review on 26th August 2023

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Posted 1 year ago

“Bought a Kawai CA701 Digital Piano at a fair price. The delivery and assembly service was excellent.”

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Posted 1 year ago

Bonners Music is rated 4.9 based on 4,283 reviews