Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,300 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,300 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 10th March 2025

154

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Your assistant Tom P. was excellent and went out of his way to help me. I was only buying headphones but he couldn't have done any more to help me make a decision.”

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Posted 7 years ago

“Immediate service which provided exactly what I wanted without delay. Sales person knew where to find the product I required instantly.”

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Posted 7 years ago

“Excellent personal service and professional advice.Next day delivery. Could not ask for more.”

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Posted 7 years ago

“Service from Bonner's was excellent from the first email enquiry to my transaction, which included a part-exchange. The price offered for the trade-in was higher than anticipated and I also got a great deal on the keyboard I was buying. I was given a full in-house demonstration, which convinced me I had made the right choice. 5-stars all round!”

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Posted 7 years ago

“I found the perfect Piano for my daughter's early stage and at a very reasonable price.”

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Posted 7 years ago

“Good service”

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Posted 7 years ago

“Very informed, understanding and friendly service when we called to look at keyboards, and subsequently, music stands.”

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Posted 7 years ago

“Great personal service, very friendly. Excellent price and the guitar was delivered as promised. Would highly recommend Bonner.”

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Posted 7 years ago

“Excellent fast service and low price!”

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Posted 7 years ago

“Buying second hand is always a bit of a gamble. The guitar was in perfect condition and was delivered promptly . I would be happy to buy from Bonners again. Their website is very user friendly. Keep up the good work. Colin.”

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Posted 7 years ago

“Always helpful and always friendly, helpful - PX offers, advice and product knowledge, friendly - Tony and the team are more like friends than sales people. The Deepmind is an amazing synth at a price point that puts other synths to shame.”

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Posted 7 years ago

“Easy to deal with, bought a second hand guitar and when it arrived (with very quick delivery) it was spotless. Very good service, thanks!”

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Posted 7 years ago

“Very professional service, great communication and very friendly. I have since recommended Bonners to another family member and they have also been extremely impressed with the quality of advice and level of service.”

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Posted 7 years ago

“Sometimes music shops can be intimidating places where you’re made to feel inferior about your skill and knowledge but not here. Fantastic, personable service. Felt very comfortable looking around and choosing my guitar. Guitar itself is excellent - use it on a daily basis. Couldn’t be happier.”

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Posted 7 years ago

“Great pre-owned quality product and hassle-free shipping”

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Posted 7 years ago

“Accepted an old piano as part of the deal. Managed removal and delivery of the new piano efficiently and included a stool and initial tuning. However, never explained how to extend 5 year warantee to 10 years.”

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Posted 7 years ago

“Excellent very professional service, great value for money, my son found this company online and so glad he did. Very happy with purchase, delivery, free tuning arranged after 6 weeks. Will definitely use in future”

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Posted 7 years ago

“Great service and staff!”

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Posted 7 years ago

“Great service from the lady (sorry I don't remember her name) in the piano department. She directed the whole conversation to my 14 year old son (who we bought the piano for) and under her guidance we, happily, spent over our original budget. The piano has been a great success and big step up and is played every day!”

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Posted 7 years ago

“The service in the shop was very good and the people there were very willing to help and there was a good variety of products with different uses to choose from which was helpful too.”

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Posted 7 years ago

Bonners Music is rated 4.9 based on 4,300 reviews