Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,290 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,290 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 12th February 2025

152

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought a Kawai Digital Piano online, ordered a white one but a black one was delivered. Contacted Bonners and they were quick to respond and rectify. I am happy with the service, quick response and expertise and would definitely order from them again.”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Superb service, I received an email reply very promptly from an enquiry I made re my delivery. Great value purchase, very impressed with all @ Bonners! Thankyou!”

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Posted 3 years ago

“Quick response with helpful reply Provide many different piano models display for choosing”

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Posted 3 years ago

“We ordered a stock item but were going to be away on the delivery date but it was no problem to negotiate a new delivery date and the piano was delivered exactly when we wanted. Not unpacked it yet as we are taking it to a holiday home in Wales at half-term.”

Bonners Music 5 star review on 18th September 2021

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Posted 3 years ago

“Ordered amplifier and was given update as to delivery. Unfortunately when received this didn't include a plug! Rather disappointed!”

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Posted 3 years ago

“My 13 year old daughter did a search herself to find her bass guitar of choice at Bonners. Nice website, easy ordering, delivered quick and it plays great. The guitar was well packaged to protect it in transit, though there were some small marks on the gloss finish on the front of the main body so it wasn't quite pristine - maybe scuffed prior to being placed into its original box, very minor though.”

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Posted 3 years ago

“Good prices and service.”

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Posted 3 years ago

“We are very happy with our digital piano. Bonners were professional and helpful throughout.”

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Posted 3 years ago

“Excellent Service from Bonners they shipped my MODX7 as quickly as possible and always friendly and helpful on the phone! Thank you and would highly recommend them to anyone.”

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Posted 3 years ago

“I recently bought a korg pa4x, trading in my old Yamaha tyros 4. My experience started with an email, and after several very helpful replies I set off from Somerset/ Devon border to Eastbourne. Over five hours driving I arrived, very friendly helpful staff. Even let me charge my phone. Would highly recommend them for all your musical needs .loving my korg pa4x Thank you Mark”

Bonners Music 5 star review on 14th September 2021

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Posted 3 years ago

“Efficient service, good product as described”

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Posted 3 years ago

“Excellent customer service and prompt delivery of my purchase. Very impressive”

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Posted 3 years ago

“Great service, great product.”

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Posted 3 years ago

“I have not been delivered the digital piano as scheduled. It will be better f Bonners Music could voluntarily let me know when the digital piano arrived.”

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Posted 3 years ago

“Warm and helpful advice with efficient service and delivery. Keyboard review videos really informative. Would like to buy from them again in future”

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Posted 3 years ago

“Amp arrived quickly, well packed, great price, can’t fault.”

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Posted 3 years ago

“Brilliant, really helpful. I chose Bonners because they clearly put loads of effort in to informing customers with their YouTube videos. I'm not close enough to a showroom to visit but ordered online. The price match was great and the customer service was excellent throughout with keeping me informed of when my piano was due. Best of all, my new piano is perfect! Thank you Bonners!”

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Posted 3 years ago

“Excellent service. I am extremely happy with my piano and my experience with Bonners”

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Posted 3 years ago

“if buying from new excellent service and delivery ,but if part exchanging the quote I was given was mean considering they were selling the same item for quadruple the price and my item was barely 4month old plus they wanted extortionate price for collection of it the item I was going to buy from them was over £3000 as you can guess I bought from elsewhere”

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Posted 3 years ago

Bonners Music is rated 4.9 based on 4,290 reviews