Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,286 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,286 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 12th February 2025

152

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was on schedule, and delivery team were very helpful, and friendly. Communication, and after sales service very good indeed. Piano stool with slight fault was replaced with no quibbling. Would definitely recommend Bonners, and shop with them again.”

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Posted 2 years ago

“Fantastic service, called the workshop after ordering and they explained the guitar setup and dispatch process, called me and left a voicemail the day it was due to arrive with an ETA. Guitar arrived immacculate and even perfectly in tune and ready to play. I’m new to Bonners but won’t go anywhere else next time. Thanks!”

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Posted 2 years ago

“Amazing company. I bought my first ever piano based on Bonners youtube reviews. They were spot on. Purchase was a breeze. The delivery was great. I missed the delivery the first day thinking it would have to be done on the next day. But the driver was very kind enough to do a second try on the same day. So my piano was delivered the day before Jubilee weekend.”

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Posted 2 years ago

“I felt there was poor customer service after sales. No reply to attempts to contact.”

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Posted 2 years ago

“Delighted with both the Casio PX770 I purchased and the professionalism of Bonners staff. Would highly recommend dealing with this company.”

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Posted 2 years ago

“Great service and prompt delivery. Couldn’t ask for more!”

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Posted 2 years ago

“Great service and very fast delivery Thanks very Much very happy with my purchase”

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Posted 2 years ago

“On time and on cost”

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Posted 2 years ago

“All great thanks”

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Posted 2 years ago

“I ordered 2 items on line, both of which were delivered within 2 days. Satisfactory tracking and delivery. Bonner's online product description (specs) of my Casio Privia keyboard was useful and helped me to decide to buy. Not all online music retailers give you details of their products.”

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Posted 2 years ago

“Excellent service, good price, prompt delivery...”

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Posted 2 years ago

“Absolutely amazing service, speedy responses and expert advice. I'm very happy with my order and the customer service team are fabulous.”

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Posted 2 years ago

“Excellent pedal, quick despatch with rare availability”

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Posted 2 years ago

“great shop to deal with, just glad I found the website. they have a range of items to suit all.”

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Posted 2 years ago

“Very happy with the piano , quick delivery .”

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Posted 2 years ago

“Very competitive pricing, good communication, good customer service.”

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Posted 2 years ago

“Killer service from Simon these last two days ordering us a spare bass for this summer's action. Polite, efficient and easy going. Highly recommended. H”

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Posted 2 years ago

“Excellent service, received within two working days”

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Posted 2 years ago

“We were delighted with the new keyboard. First to play was a professional blind singer. Thank you for the service given.”

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Posted 2 years ago

“Very pleased; great service. Five stars. Kind regards Sherry Robins.”

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Posted 2 years ago

Bonners Music is rated 4.9 based on 4,286 reviews