Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,231 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,231 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 21st December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service. Delivered my Kawai ES8 on time. No complaints at all.”

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Posted 8 years ago

“All in all really happy with my purchase of the Yamaha CLP575. The store itself had all three pianos that I was looking at within this price range (Roland, Kawai and Yamaha) so gave me the opportunity to play all three, plus the help in store was valuable. Also despite my item being delivered very late in the evening due to traffic problems the guys were still focused on the job at hand and were considerate. Very very pleased, and the piano itself it fantastic.”

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Posted 8 years ago

“Bonners were excellent on price, service and delivery. They answered all of my queries and certainly 'know there stuff'. Although everything was carried out on-line and by phone, I would recommend them without hesitation. Thanks again.”

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Posted 8 years ago

“Well initially I was a bit annoyed that when I rang the store I was told that the piano I wanted was in stock. But then when I drove over to collect my piano, there were none in stock which I didn't find out until I had already paid for it. So I had to drive over the following week to collect it.”

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Posted 8 years ago

“Very pleased with the service, communication, and keyboard bought from Bonners and will certainly recommend them to fellow musicians. Doug Reeves”

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Posted 8 years ago

“Exceptional service. Damaged item rectified immediately and new item arrived next day. Such efficiency, courtesy and generosity from a retailer is very rare and I will have no hesitation in making future purchases from Bonners or in recommending.”

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Posted 8 years ago

“Excellent assistance by both phone and email when ordering and trading in an existing keyboard. Delivery next day was even earlier than originally stated. Cannot recommend the company too highly Thank you”

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Posted 8 years ago

“Service was quick and friendly.”

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Posted 8 years ago

“Martin 000-15m Hi bonners crew, my guitar is just a pure pleasure to play and listen to. The action is perfect right out of the case. First time l have purchased from your store, and l would recommend bonners music to all my friends. Thank you.”

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Posted 8 years ago

“I ordered on line taking advantage of the interest free credit. I wasn't sure if I had completed the order correctly so I rung the store. They were extremely helpful and I received an acknowledgement that I had the loan almost immediately and my digital piano arrived within the week. I wouldn't certainly purchase items from Bonners again in the future”

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Posted 8 years ago

“Delighted with the service I received.”

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Posted 8 years ago

“Sorted me out out with the rip roaring Marshall Jackhammer dist pedal”

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Posted 8 years ago

“Hi I found the staff friendly and willing to help by fitting the flash memory board to the new xf7 Many thanks Tony”

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Posted 8 years ago

“Bonners service was very good. The Alesis hi hat has made me a lot less happy though!”

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Posted 8 years ago

“We needed some guidance for a piano for our daughter, the one recommended is excellent and good value for money”

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Posted 8 years ago

“Very happy with service, goods .”

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Posted 8 years ago

“I wanted to part exchange a Roland FA06 for a Yamaha MOXF6. The staff at Bonners Music were very helpful and made the whole transaction very easy. A pleasure to deal with and I will certainly go back for all my future music needs.”

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Posted 8 years ago

“very pleased with the psr670 cant keep off it the dealing was exelent Graham kind regards to Tom”

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Posted 8 years ago

“The entire purchasing experience was great. Staff were well informed and competent at communicating their knowledge and techniques. The showroom is well stocked enabling similar instruments to be compared and there was no pressure to limit the time to try out the various models. Part exchange allowances were realistic and fair. I have bought most of my keyboards from Bonners over the past 15 years and never regretted it.”

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Posted 8 years ago

“Quick to answer the phone when making initial enquiry and gave good description of the second hand keyboard I was interested in. Sale went smoothly and I was kept up to date regarding delivery which was quick and on-time. I had some post sales technical queries and these were handled promptly by an advisor who clearly had excellent keyboard knowledge. All in all a very satisfactory purchase at a good price. First time I have used Bonners Music and would definitely be my first choice for future purchases.”

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Posted 8 years ago

Bonners Music is rated 4.9 based on 4,231 reviews