Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,215 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,215 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 7th January 2025

Nazrin Kamarul Bahrain

Bonners Music 5 star review on 18th September 2024

David Copper

147

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent communication Quick delivery First class service”

Helpful Report

Posted 1 year ago

“Excellent experience. Tom at Bonners was really helpful and approachable and helped to arrange a suitable delivery date with no trouble. Would happily recommend the Company”

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Posted 1 year ago

“Excellent service before, during, and after ordering online. Sent me pictures and answered some questions on the particular guitar I was looking at, quick and easy ordering and sending, and then really responsive and helpful when I had a delivery issue (nothing to do with Bonners). Brilliant playing and looking guitar.”

Bonners Music 5 star review on 26th April 2023

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Posted 1 year ago

“Brilliant service and knowledgeable, friendly staff. Was an absolute pleasure working with Toby at the Milton Keynes store!”

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Posted 1 year ago

“Excellent service, the goods I ordered were not in stock at the time but I was advised as soon as they were and contacted to confirm a delivery date and goods arrived as agreed.”

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Posted 1 year ago

“Great experience. Bonners got in touch straight away. The delivery went well and the piano is awesome.”

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Posted 1 year ago

“Excellent customer service. I recently had a problem with something I ordered, I needed it for a gig at really short notice. I phoned the store and Bonners kindly arranged for me to borrow a replacement item while waiting for stock. Will definitely be using Bonners more in future.”

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Posted 1 year ago

“Great value and excellent communication throughout. There was a small issue with the delivery but when I called Bonners they were able to resolve it quickly and reassuringly.”

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Posted 1 year ago

“The Staff at Bonners were extremely helpful and provided all the information I asked for in a very friendly way. I thank them for it.”

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Posted 1 year ago

“Ordered a casio AP470 Digital piano Monday night about 2205 it was delivered Wednesday about 10am superb service, lovely people to speak with and the Casio is a dream !!!”

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Posted 1 year ago

“Good communication. First class service. Quick delivery.”

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Posted 1 year ago

“Great customer service.”

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Posted 1 year ago

“Excellent service, good price and great personal communication to keep me updated on delivery. Very happy with my keyboard and the service. Would certainly use Bonners in the future and recommend”

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Posted 1 year ago

“Excellent service , arrived on time and well packaged . Would use again”

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Posted 1 year ago

“With online product information videos, knowledgeable staff answering phone queries, and advice offered to gain the best setup (as well as speedy delivery service) to enable the music playing to get started, we have a very happy musician in the house thanks to Bonners Music.”

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Posted 1 year ago

“Ordered online an electric piano Kawai! Delivered on time, great condition! Highly recommend will use it again!”

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Posted 1 year ago

“Really prompt delivery, called me right away to confirm and arrange a date. My only issue is that they charge extra for certain deliveries - I got free delivery which was door stop drop. They charge for delivery if it's to a room and charge for delivery to a room and building etc. The last is fair enough but I think for a piano, delivering it to the room shouldn't be extra. Luckily FedEx did help me with it up my stairs to my flat and to my door/hallway. Really great quality equipment and best price I found :)”

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Posted 1 year ago

“We are very pleased that paino was delivered on time. Special thank you to your staff Tim's quick response and fixing the delivery after the date was messed up by the third party delivery company.”

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Posted 1 year ago

“Great service, excellent advice. These guys really know their subject. Highly recommended.”

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Posted 1 year ago

“Highly professional music shop, staff are very helpful and customer service is excellent. Definately worth dealing with a reputable company.”

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Posted 1 year ago

Bonners Music is rated 4.9 based on 4,215 reviews