Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,231 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,231 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 21st December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pleasant people to deal with plus goog service.”

Helpful Report

Posted 8 years ago

“Instrument exactly as described and supplied on time stated. no hesitation to use again.”

Helpful Report

Posted 8 years ago

“Part exchange of my other keyboard went really smoothly, and Bonners offered a good price for it. The 61 key PA4X Pro keyboard I ordered was out of stock but came quite quickly. It was delivered well-packaged. I had some queries after a couple of days of using it, as it is a complex instrument. After downloading the latest firmware from Korg, my issues were resolved. Very pleased with the keyboard and the service I received. This is not the first time I used Bonners, and each time the degree of service has been excellent. When I purchased another Keyboard synth the previous year from them, I asked for certain orchestral software voices and they found them for me after a lot of research. So, attention to detail is very good. Great Part exchange, no hassle, and even got some extra styles for my instrument. The Youtube Bonners videos on the instrument were also very useful and informative, before I chose my keyboard instrument. Tony White certainly has extensive knowledge, and is a very accomplished keyboard player.”

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Posted 8 years ago

“Easy transaction, my order arrived on time, and was exactly as it was supposed to be. Can't ask for better than that.”

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Posted 8 years ago

“Staff were most helpful,nothing was too much trouble,even when I kept changing my mind and sent back two keyboards until I finally opted for the Korg Kronos 2. Bonners is one of the best dealers I have dealt with and I have been purchasing keyboards for many years. A fantastic range of musical instruments and accessories. Without doubt I will buy again from Bonners. First class!!!”

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Posted 8 years ago

“I love this piano! They installed it most efficiently! It looks great too!”

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Posted 8 years ago

“First class service thank you .Roger.”

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Posted 8 years ago

“I was looking for something to replace a very old digital piano. I did quite a bit of research on-line before hand so I had a rough idea of the sort of thing I was looking for. Being able to actually play the instrument in store is great, and I like the fact the staff at Bonners will let you just get on with it, but are always around to assist. There was no 'pressure' selling or steering towards a particular brand or model and their knowledge was very good. This is the place to go to buy your next musical instrument. Thanks.”

Helpful Report

Posted 8 years ago

“Having dealt with almost every major UK music instrument and technology retailer over the past 25 years, Bonners are by far my favourite. Their knowledgable, helpful and friendly staff are a pleasure to deal with. Their prices are competitive and customer service before, during and after each sale is consistently exceptional. I can't recommend them highly enough and hope to deal with them for many years to come.”

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Posted 8 years ago

“Excellent professional service, and very quick delivery”

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Posted 8 years ago

“Always good service received in the shop. Only issue has been when phoning to ask to hear the TR8 before buying. Huge reluctance at first but after much referring whilst holding on the line, they agreed to do so. I did mention I had purchased numerous times in last 6 months. Bonners website does promote being able to hear Roland's Aira range on request. Otherwise, v satisfied.”

Helpful Report

Posted 8 years ago

“Excellent customer service, as always. Good knowledge of the product and suitably for my needs. Thanks guys!”

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Posted 8 years ago

“Staff very helpful and knowledgeable. Competitive pricing”

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Posted 8 years ago

“Thank you Bonner Music. My guitar arrived the next day”

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Posted 8 years ago

“Great service, great price and quick delivery”

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Posted 8 years ago

“Helpful advice in the shop, brilliant delivery on th day I purchased, thoroughly recommend bonners”

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Posted 8 years ago

“Great service thank you .”

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Posted 8 years ago

“Excellent professional service, at every stage of the transaction. I couldn't believe the speed of delivery. Although there was a slight problem caused by the carrier Bonners staff resolved it immediately. Thank you. I wouldn't hesitate to recommend Bonners to anyone.”

Helpful Report

Posted 8 years ago

“I can't rate the service from Bonners highly enough, from first inquiry to delivery of my Yamaha CLP-575R. A fair price was given for my existing piano. After making the decision and making payment, delivery plus assembly occurred within a few days. The delivery team were extremely helpful, despite being very busy. The finishing touch was an adjustable stool to match the cabinet finish. I am so pleased with my purchase and love my new Clavinova. This is the second time I've used Bonners for a similar transaction and I wouldn't use any other store. Highly recommended. Thanks again.”

Helpful Report

Posted 8 years ago

“Could not fault a thing about the service from Bonner's. Also got to play a beautiful Epiphone , quality beyond it's price. Would definitely recommend Bonner's/ Epiphone.”

Helpful Report

Posted 8 years ago

Bonners Music is rated 4.9 based on 4,231 reviews