Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,283 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,283 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 12th February 2025

152

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful product, faultless service both in the showroom and the very helpful delivery guys.”

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Posted 1 year ago

“Excellent customer and delivery/installation service. Highly recommended, this is now the second time I have had them deliver a new piano, previously in May 2020 and recently in December 2023. Can't fault their helpfulness and friendliness. Many Thanks.”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Very Helpful with the purchases and easy to get through to customer care .”

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Posted 1 year ago

“Very prompt reply and delivery. Kept informed throughout the buying experience. Item was packaged well and delivered when expected.”

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Posted 1 year ago

“Excellent all round. Were able to deliver in short timescale. Professional, knowledgeable, helpful & friendly. Would recommend.”

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Posted 1 year ago

“Fantastic content on their website which helped us choose the right piano for us. The price is competitive and the delivery service was first rate. Well done Bonners!”

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Posted 1 year ago

“Very helpful and efficient”

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Posted 1 year ago

“Absolutely fantastic . Such a quick and efficient service . Thanks so much . Thrilled with the keyboard and your communication and quick delivery . Superb”

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Posted 1 year ago

“Excellent service from Bonners. Spoilt by the fact they used Royal Mail first class delivery which took ten days to arrive even though my order was despatched the day after I ordered it.”

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Posted 1 year ago

“Really good service - helped with advice when needed and free next day delivery with time slot provided. Would definitely recommend.”

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Posted 1 year ago

“arrived very soon after purchase. thank you!”

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Posted 1 year ago

“Customer service is a 5 Star. Very lovely and helpful people to talk to (Amanda, Tom and Vicki). They price matched and gave me a very good price for the piano. Delivery was good and on time. I will definitely come back for any future musical needs/ purchases. Thank you for making this transaction go so smoothly.”

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Posted 1 year ago

“Ordered a Gibson Les Paul guitar - but didn't want it delivered to my home as it's a gift for someone in the family. Helpfully agreed to send it to their Milton Keynes Piano store so I could collect it there, which I did. Delivery was fast and the recipient is over the moon with the instrument (he's wanted one since he was 13 about 20 years ago). Easy ordering via the website - great price - excellent service. What's not to like?!”

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Posted 1 year ago

“Strings ordered and delivered promptly. Great service.”

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Posted 1 year ago

“Great price and fast delivery of a new piano”

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Posted 1 year ago

“I received really helpful advice before I decided on what to buy, and the instrument was with me within a couple of days of the purchase. Very happy with the overall service, especially this close to Christmas.”

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Posted 1 year ago

“Excellent company. Very informative and helpful when advising customers on instrument specifications. Also excellent telephone manner and customer service. They shipped my piano immediately which I received the next day. Excellent service from start to finish. Thank you.”

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Posted 1 year ago

“High praise to Amanda - she treated me professionally and with understanding. I am grateful for her help and will certainly make Bonners my first choice in future.”

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Posted 1 year ago

“Recently purchased a KORG PA5X Pro - I had a wonderful visit to Eastbourne Bonners Music Shop. The entire experience, from the moment I walked in, was fantastic. The staff was friendly and efficient, and Jackie was not only knowledgeable but also took the time to address all my questions and concerns. I can't speak highly enough of Bonners Music, their staff is not only friendly but also highly skilled. I was completely impressed with their professionalism and customer service. Pricing is fair and transparent - definitely value for money. The entire team at Eastbourne Shop displayed a high level of professionalism. I highly recommend Bonners Music for their excellent service.”

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Posted 1 year ago

Bonners Music is rated 4.9 based on 4,283 reviews