Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,072 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,072 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

Write Your review

Tell us how Bonners Music made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Bonners Music 5 star review on 2nd October 2024

Stefan Myers

Bonners Music 5 star review on 23rd September 2024

Nazrin Kamarul Bahrain

Bonners Music 5 star review on 18th September 2024

143

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always friendly service and prompt delivery.”

Helpful Report

Posted 10 months ago

“Myke and the team at Bonners have sorted me out with a lot of brilliant gear in the past and also make sure their guitars leave their store perfectly set up to your specifications. I have recommended them to friends and family and will continue to give them my business as much as my wallet will allow”

Helpful Report

Posted 10 months ago

“Fantastic service and absolutely love my new guitar 🙌 will definitely order from Bonners Music again”

Bonners Music 5 star review on 23rd November 2023

Helpful Report

Posted 10 months ago

“Excellent communication, I really appreciated the video on the website explaining the piano and fast delivery. I’m really pleased with my purchase.”

Helpful Report

Posted 10 months ago

“Very happy with my Roland piano from Bonners, quick delivery and very well packaged. Easy process to order online.”

Helpful Report

Posted 10 months ago

“As always,Bonners Music can't be beaten for their prices, delivery,trade ins,sales and advice,and for the excellent staff,many thanks”

Helpful Report

Posted 10 months ago

“Item perfect, packaging spot on for an acoustic guitar and delivery speed and communications excellent”

Helpful Report

Posted 10 months ago

“Fast delivery and quality produce”

Helpful Report

Posted 10 months ago

“Absolutely Fantastic buying experience from start to finish. After being badly let down by another company I spoke to Tom at Bonners music, about sourcing a Yamaha Montage M8X Keyboard (Which are seemingly impossible to get, having just launched) He took my details and called back to confirm that 1 was available immediately. I had to arrange to get a refund from the other company so I was delayed a day before I could order. Although it was Toms day off, I spoke to Tim, who took over and confirmed it was still available, so I placed the order. Concerned about the lack of availability, and my recent experience with another company, I was worried that it may turn out to be a let down again, or even an ex-display model. I couldn't have been more wrong. Tim, gave me every assurance that it was available and that it was a factory sealed box unit that would be couriered to me within 2 days. I did email Tim with my concerns and he emailed back with reassurances each time, and even a confirmation when it was due to leave the warehouse. In actual fact, it only took 24 hrs (which, given I am in a location that is considered The Highlands for postal purposes is Astounding. ) Tim also gave me some product advice when I asked for it and further reassurances about the delivery process. The package was secured to a pallet for extra protection and arrived today. Its is a great product, but its the whole buying experience that has been hugely impressive. I am very grateful. Credit, where credit is due! Thank you.”

Helpful Report

Posted 10 months ago

“Fast delivery. They are fast in responding queries, and tried their best to accommodate my delivery instructions too.”

Helpful Report

Posted 10 months ago

“Very good service they are the best Les”

Helpful Report

Posted 10 months ago

“Had a few things off Bonners quick delivery and alw contactable”

Helpful Report

Posted 10 months ago

“Fast service and received as pictured and described. Thank you.”

Helpful Report

Posted 10 months ago

“Got the best price for a quality new Ozark 2109RG banjo which had been well set up.”

Helpful Report

Posted 10 months ago

“Incredible customer service from Bonners Music. I had a few interactions via email initially with the piano specialist Emma Browne who was knowledgable and so helpful in the decision making process. Incredibly speedy delivery 24 hours after ordering. Only critique is with the courier that left an expensive piano on my doorstep !”

Helpful Report

Posted 10 months ago

“Best customer service and support, from online order to delivery. Another happy customer.”

Helpful Report

Posted 10 months ago

“Really pleased with the product (Epiphone J45 Slash Inspired by Gibson guitar). Excellent price - £250 off RRP and cheaper than the other online suppliers of this guitar. It was a bonus that it came set up too - lovely playability and sound.”

Helpful Report

Posted 10 months ago

“The used keyboard I purchased was as described and in excellent condition and the delivery was very prompt. I have now had several dealings with Bonners and have always found them to be honest, on the ball and very competitive in pricing”

Helpful Report

Posted 10 months ago

“Excellent service and advice from Bonners”

Helpful Report

Posted 10 months ago

“Quickly delivered and the guitar was perfect.”

Helpful Report

Posted 10 months ago

Bonners Music is rated 4.9 based on 4,072 reviews