Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,215 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,215 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 7th January 2025

Nazrin Kamarul Bahrain

Bonners Music 5 star review on 18th September 2024

David Copper

147

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service. Knowledgeable sales people. They price match if you find the same piano cheaper elsewhere so no reason to buy from anywhere else.”

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Posted 2 years ago

“Excellent!”

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Posted 2 years ago

“Ordered delivered all exceptional service”

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Posted 2 years ago

“So helpful from start to finish. Over email and phone, the advisers knew exactly what models I was asking about and had really specific technical knowledge. The delivery team was fantastic.”

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Posted 2 years ago

“Excellant service from start to finish with the purchase of my piano. Could not have asked for anything more. Delivery men were a pleasure to have in our home and all staff have been so helpful.”

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Posted 2 years ago

“Top service. Super helpful and very thorough.”

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Posted 2 years ago

“Expert advice and the perfect digital piano for all our needs.. *****”

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Posted 2 years ago

“Amazingly helpful. My experience was very straight forward and with great communication.”

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Posted 2 years ago

“Prompt service & good product at reasonable prices”

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Posted 2 years ago

“My first purchase with Bonners and they were fantastic. I bought a 2nd hand Korg Nautilus 61 for my studio, which they shipped very promptly. I found the 61 too short but wanted to swap it for the 73 and pay the difference. Bonners handled this with zero issues, and it was exchanged and sorted very smoothly. I really cannot rate Bonners highly enough - if only all music retailers were this good!”

Bonners Music 5 star review on 1st August 2022

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Posted 2 years ago

“Products were in stock, despatched promptly and communications were good. I can't fault Bonners and will buy from them again.”

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Posted 2 years ago

“Informative website. Kept in touch from order to delivery. Really pleased with purchase. I would recommend Bonners to others.”

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Posted 2 years ago

“Extremely fast delivery and I was kept in updated with emails about delivery etc.”

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Posted 2 years ago

“Great service- easy to order online and friendly efficient staff immediately answered when I had a query”

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Posted 2 years ago

“Bonners had the keyboard that I wanted at a very good price, however I was away at the time so couldn't take delivery, and the stock was limited. Amanda was very helpful in arranging for the shipment to be done at a later date to tie in with my return. It's nice to deal with a 'real' shop.”

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Posted 2 years ago

“Answered all my questions quickly and efficiently. Would certainly recommend to anyone looking for equipment at excellent prices. Will be back when I can afford another new toy.”

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Posted 2 years ago

“Excellent service from start to finish: product arrived on time and perfectly packaged, great communication with the shop staff, very professional and I highly recommend them!”

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Posted 2 years ago

“Ordered the wrong amplifier, but no quibble return and refund issued very quickly. Wouldn’t hesitate to use them again”

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Posted 2 years ago

“Very good service, good price and fast delivery. I particularly liked the personal email from Emma, rather than just an automated notification - felt like I was dealing with a proper human shop rather than automated box shifters, which was appreciated.”

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Posted 2 years ago

“Very pleased with purchase, helpful and matched the price of other dealers! It was Tony's demonstrations on Utube that sealed the deal for me! Highly recommended! Thank you, Ken Baker.”

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Posted 2 years ago

Bonners Music is rated 4.9 based on 4,215 reviews