Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,291 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,291 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 12th February 2025

152

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. The digital piano was well packaged and was delivered on time.”

Helpful Report

Posted 6 years ago

“The friendly and helpful staff made the purchase of our grandson's first electric guitar amazing. To say all the staff are helpful and knowledgeable would be an understatement. We had a problem with the guitar and amp and returned for advice. It was found the cable had been damaged accidently by the user and the guitar was fine. Despite this, the guitar was checked and tuned. We anticipate this is a start of us using Bonners for other grandchildren. The offer concerning the guitar and amp was brilliant and could not be ignored. The enthusiasm of the staff and music teaching staff is brilliant. Many thanks to you all for your time, skill and patience.”

Helpful Report

Posted 6 years ago

“We have been very pleased with the purchase of our Yamaha P125 Portable Piano from Bonners and we have had a lot of pleasure from playing it already. It was an upgrade from a beginner's keyboard. Bonners were very helpful on the phone with our enquires before we purchased it and also when we went to collect it. Many thanks.”

Helpful Report

Posted 6 years ago

“Excellent knowledge, very friendly, great range. Gave me as much time as I wanted to try out every piano, and gave me an excellent trade-in on my old upright. Very happy with my Kawai CA98. Superb service!”

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Posted 6 years ago

“All the sales people we dealt with when choosing our electric piano in Bonners of Eastbourne were very helpful and could actually play for us which was a great help as we don't play ourselves, and as this was to be a secret 21st birthday gift for our son we wanted to make sure we chose wisely. We listened to all the different makes in our price range and were encouraged to feel the different keyboard actions which although not being players ourselves still gave us a sense of how realistic they felt compared to acoustic piano's in the showroom. In addition to the perfect environment for testing and choosing, the delivery service was excellent and the prices were very competitive too. Bonners also film very good reviews of the pianos on youtube.”

Helpful Report

Posted 6 years ago

“Good advice and good service, the whole experience of buying and delivery was faultless.”

Helpful Report

Posted 6 years ago

“Superb service especially from Tony White and Amanda Jones who showed the professional expertise and friendliness that I have come to expect from Bonners Music.”

Helpful Report

Posted 6 years ago

“Have bought from Bonner’s before as they are fairly local. When this guitar became available, I reserved one with the help of some handy guys. They kept me informed of things and the delivery date. On collection, parked easy at the store and picked up the guitar. Most pleased with all concerned. Thank you Bonner’s!”

Helpful Report

Posted 6 years ago

“Excellent service from Bonners, they are always on hand to give advice or to point you in the right direction.”

Helpful Report

Posted 6 years ago

“Escellent service from knowledgeable people. Quick delivery at a time to suit us.”

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Posted 6 years ago

“Superb delivery speed and communication, great 0% interest finance option, and my Kawai is a dream. Very happy.”

Helpful Report

Posted 6 years ago

“Had an issue with a keyboard bought as a Christmas present for my son. Contacted Bonners and with a couple of weeks someone had been out and fixed the issue. Good customer service.”

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Posted 6 years ago

“Really knowledgeable and helpful”

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Posted 6 years ago

“Amazing service! Best of any music store I tried AND the best deal to boot!”

Helpful Report

Posted 6 years ago

“Excellent customer service”

Helpful Report

Posted 6 years ago

“The Fender Elite was the best choice for me and the staff were brilliant at helping me to work through all the options of the guitar and decide whether this one was correct for me.”

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Posted 6 years ago

“Wonderful installation. Very grateful. The instrument was priced competitively and three people came to install it. 6 months on and it is still working perfectly. Thanks.”

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Posted 6 years ago

“My part exchange deal was very fair and negotiations were carried out in an efficient way, the shop staff were polite and knowledgeable. Delivery was on time and the delivery men were very helpful Overall I am delighted with both the service and the instrument”

Helpful Report

Posted 6 years ago

“Great service - kept informed all the way and arrived spot on time. I could not be more pleased! Definitely, if you're thing of purchasing, Bonners Music is the place to go - good prices, great in-house demos, superb service! Thanks you all at Bonners Music!”

Helpful Report

Posted 6 years ago

“Greg had broad knowledge in the domain and answered all the questions i had leading to the purchase of my new piano. Since i have become acquainted with it i am sure this was instrumental in choosing the correct instrument, from the correct vendor. Would recommend.”

Helpful Report

Posted 6 years ago

Bonners Music is rated 4.9 based on 4,291 reviews