Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,229 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,229 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 21st December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helpful knowledgeable staff”

Helpful Report

Posted 8 years ago

“The service was very good,and the guitar excellent,and it arrived in a hard case.The only problem I do have is that the action could be easier being I'm an older guitarist ,and I did contact another Martin dealer and asked if they could help.They stated that the problem could be corrected,but only by the supplier otherwise guarantees could be compromised,and being I bought it on line it could not be set up for me.”

Helpful Report

Posted 8 years ago

“Excellent customer service. Good advice. Great price and finance options. Timely delivery. Would highly recommend.”

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Posted 8 years ago

“Part exchange was simple to sort out and a realistic price was paid for my old guitar.”

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Posted 8 years ago

“Great attitude, great product! Great price!”

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Posted 8 years ago

“Great service, very friendly”

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Posted 8 years ago

“Excellent service as always. Good trade in value for my CP4 against the PSR-S970 and it was ready for me to collect straight away. I have been a customer for more than twenty years and you have never let me down.”

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Posted 8 years ago

“The price was good and delivery was fast. Unfortunately, some of the parts were missing in the parcel for the music stand. Bonners sent me another stand quickly though. Overall, good service.”

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Posted 8 years ago

“Nice folk who know their stuff”

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Posted 8 years ago

“I have found Bonners extremely helpful and their staff very courteous. Tony White's knowledge of pianos is extensive and obviously has a lot pf experience. I have only just returned to the music industry after forty years and Tony has been most useful in ensuring I have the right equipment to suit my needs. I can thoroughly recommend them to anybody with confidence.”

Helpful Report

Posted 8 years ago

“Clear and prompt communication made it very easy to do business with Bonners. Part exchange offer was very good and in line with eBay research. Shipping and packaging for island delivery was excellent too. Very satisfactory all round. I would go straight to Bonners again if seeking a similar deal or product although I am very happy with my Korg Kronos so it may be a while.”

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Posted 8 years ago

“So so pleased with my new epiphone . The service was brilliant no hassle easy to deal with Bonner's such a pleasant company and I would certainly use you again .”

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Posted 8 years ago

“Easy to use website makes the ordering process very straightforward. Customer services excellent and very responsive. Great communication throughout from order to delivery. Would have no hesitation in using again.”

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Posted 8 years ago

“Everything was first class: from initial enquiry through delivery and installation, Bonners staff were efficient and friendly. Plus, I have an excellent piano at a good price.”

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Posted 8 years ago

“Efficiently dealt with order and the guitar was a pleasure to play without any additional setting up. It was also the best price I could find at time.”

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Posted 8 years ago

“Very helpful on the phone when organising the purchase and prompt delivery.”

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Posted 8 years ago

“I always enjoy dealing with Bonners. Friendly professional staff, & a good range of products. See you again soon.”

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Posted 8 years ago

“good price for an unmarked ex demonstration model”

Helpful Report

Posted 8 years ago

“What can I say, order was taken by phone late afternoon and the instrument was dispatched the same day, arriving the following morning. Staff member (sorry I've forgotten your name) was polite, efficient and helpful.”

Helpful Report

Posted 8 years ago

“Only disappointment was that Price Match was not permitted with a Trade In, although the Interest Free Option was still available.”

Helpful Report

Posted 8 years ago

Bonners Music is rated 4.9 based on 4,229 reviews