Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,227 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,227 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 13th January 2025

Nazrin Kamarul Bahrain

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found dealing with bonners as I did previously excellent service Amanda and Jackie whom I had been in contact with regularly regarding the new Genos keyboard I purchased were so helpful and acomadating,,and I must add the. Genos is a genius,,,,,”

Helpful Report

Posted 6 years ago

“I had excellent service and response from this company. From the time I emailed asking to part/ex my music production machine until the time I received my new choice, it took only just over the week from first contact, until I was playing and enjoying the new keyboard. all the shipment from both myself and at their end was arranged by Bonners absolutely perfectly, even to the point that they sent a replacement box for me as (unfortunately I had not kept the original box from my machine) I felt I had exceptional service from this company, and would not hesitate to purchase again if I needed to.”

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Posted 6 years ago

“-Bonners were incredibly professional and easy to deal with and followed through on everything we discussed and agreed etc. Brilliant.”

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Posted 6 years ago

“Excellent on line reviews and fantastic demos by Tony. I have purchased a Kawai CA78 piano which I love. Thank you all at Bonners for my recent quote, but unfortunately living in Malaga I did manage to find a supplier locally.”

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Posted 6 years ago

“Great service,cannot fault, will be back when I upgrade.”

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Posted 6 years ago

“The person that helped me was very friendly and explained anything I was confused about. He was very patient and helped me find a guitar that worked for me. Thanks to him, I was able to walk out of the shop with the guitar I wanted.”

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Posted 6 years ago

“Great speedy service”

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Posted 6 years ago

“Hello Tony, I would love to tell you that I like the keyboard and I have found the transition from AR100 very easy. Unfortunately In spite of all the Organs and Keyboards that I have owned- I have to say that I'm more and more confused each time that sit to play. I did write a similar note a few days ago but I think it got lost... I know the Genos is not a Tyros (and bares little relation to any of the old ones) but I have to say that I am getting very little pleasure when I play. I wonder if others have had the same problem and if you can suggest anything to help. Best Regards from Ron Wain 01825 872721”

Helpful Report

Posted 6 years ago

“Terrific product, very pleased with it. Competitively priced. First class service from Tony White and the team at Bonners. Would recommend this company without reservation. Thank you Bonners !!!”

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Posted 6 years ago

“Very knowledgeable and friendly with it. When my keyboard arrived with an unfortunate manufacturing fault the problem was expertly dealt with on the phone and a new keyboard delivered the very next day even though I live 150 miles from the shop.”

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Posted 6 years ago

“There is an amazing choice of all types of piano here. I went in to the store specially to look at a Yamaha digital piano but took the advice of the salesman to consider a Kawai model which had only recently arrived. From the point of view of the more recent technology in this product and the superior sound over the Yamaha, I purchased it there and then. It could have been delivered the next day but we were not available so took delivery a couple of days later. The only thing that I think the shop could have pointed out was that the delivery men were not supposed to bring the packages inside the house! After some arm twisting they did bring them just inside the front door. I am very pleased with my piano and enjoying my lessons on it.”

Helpful Report

Posted 6 years ago

“Our experience at the Reigate centre was very positive. Each of the digital pianos that we were considering was in stock, the environment was peaceful and we able to try out the different models without feeling under undue pressure. Once ordered, the Kawai cs 11 came in and was delivered within an acceptable period of time. All the staff that we dealt with were very helpful, friendly and courteous. So far, we've been very pleased with the instrument and are particularly impress by how easy and satisfying it is to play. Our only disappointments were the modest £250 that was allowed when we part-exchanged our acoustic piano, particularly considering its condition, and the fact that within a week of taking delivery, you were selling the Kawai for £100 less than we paid. In other respects we are very satisfied customers. I would also like to comment the excellent YouTube clips that you have placed online. They were very helpful to us during the decision making process.”

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Posted 6 years ago

“Extremely great customer service. The sales assistant was helpful.”

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Posted 6 years ago

“Great! So happy”

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Posted 6 years ago

“Great service. Really pleased with my new clavinova. It's looks fantastic and plays really well.”

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Posted 6 years ago

“Excellent prices Excellent showroom to try out keyboards Excellent ordering service with notifications Very professional staff”

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Posted 6 years ago

“Great service very friendly and knowledgeable staff and very efficient I can and will recommend bonners to all I meet thankyou”

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Posted 6 years ago

“We bought a Yamaha AvantGrand N3X from Bonners Piano Centre in Reigate - and we’re absolutely delighted with it. It’s a stunning, superb-sounding instrument. From first enquiry to delivery the service was super friendly/ efficient/ professional. Special mention for Director Tony White who could not have been more helpful. He also plays the piano beautifully.”

Helpful Report

Posted 6 years ago

“Purchased a Roland LX7 through Bonners - we had some issues with the courier misplacing my item but Bonners Staff quickly worked to resolve this, so I cant really fault them for this, or anything else. If I were to purchase another digital piano I'd happily come here again.”

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Posted 6 years ago

“Good price. Quick delivery. Friendly service. No pressure. Well pleased”

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Posted 6 years ago

Bonners Music is rated 4.9 based on 4,227 reviews