Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,286 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,286 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 12th February 2025

152

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to deal with good service”

Helpful Report

Posted 2 years ago

“Very helpful and offered a lot of help. Delivery tailored to my needs with no fuss at all. Very thankful, my first time dealing with you.”

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Posted 2 years ago

“Good customer relations and good service Les”

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Posted 2 years ago

“Fantastic customer service. They offered the best price I could find online for a Sterling Ray4 and the setup was exactly what I requested. I could not have asked for better service.”

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Posted 2 years ago

“I received good advice on the digital piano to buy, it arrived as promised and I am delighted with it.”

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Posted 2 years ago

“Good value digital piano package and excellent customer service. Fast delivery, very happy with purchase.”

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Posted 2 years ago

“Excellent service throughout!”

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Posted 2 years ago

“Excellent quality and service, I am very happy with my purchase delivered quickly and in pristine condition. Products are top quality, perfect for any pianist.”

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Posted 2 years ago

“Required help on choosing the correct keyboard for 7yr old beginner. Extremely helpful service and subsequent delivery.”

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Posted 2 years ago

“Excellent bass, even better service. Couldn't recommend the team at Bonners highly enough!”

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Posted 2 years ago

“I live in Israel, and I flew to Brighton to stay at a friend's house for 2 days between Oct 11-13. I completed the purchase Sep 26, well ahead of my travel, to make sure it would arrive to my friend's house in time (your policy says 2 business days). I put my Israeli address as the billing address, and my friend's address as the shipping address. For some reason, the sales team found it unusual, and it took a very long time to process. My order was only delivered only on Oct 11, after multiple calls and emails.”

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Posted 2 years ago

“Very good service. Prompt delivery and excellent quality product”

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Posted 2 years ago

“Very good. Good quality piano stool ordered arrived in good time.”

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Posted 2 years ago

“all works fine, fast delivery”

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Posted 2 years ago

“We received our delivery very quickly! A stressfree website to use and we are very pleased with the service and our purchase of Kawai Es110 bundle.”

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Posted 2 years ago

“I have to thank Greg Frazer-Hill and all the team at Bonners for the first-class service I received when swapping pianos, they sorted my problem with no fuss. Thanks again.”

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Posted 2 years ago

“Very prompt, all good”

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Posted 2 years ago

“Very helpful staff and excellent service.”

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Posted 2 years ago

“Excellent service. The keyboard was despatched the day after ordering and received the following day. The lady I spoke to was also very helpful when I had a query regarding the keyboard I had chosen.”

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Posted 2 years ago

“The piano is brilliant but the delivery was really unthinkable. I live in a flat on the first floor. There was only a driver for the delivery. I have to move it by myself to my home from the van with the driver help. It is so heavy, and now my back is aching for days. It is really disappointed for the service.”

Helpful Report

Posted 2 years ago

Bonners Music is rated 4.9 based on 4,286 reviews