Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,239 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,239 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 23rd January 2025

Darren Wormald

Bonners Music 5 star review on 21st December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick postage and good system many thanks liz”

Helpful Report

Posted 10 years ago

“Bonners has a fantastic selection of instruments on display in a large shop. The staff are pleasant, very knowledgable and nothing was too much trouble. A keyboard not on display was quickly rustled up for me to test. I was also left to test a second for a considerable length of time. There was no pushiness in their sales technique but they offered financial incentives to draw me into making the purchase! Firstly, I was offered a good price for my old keyboard. On enquiring, I was told that my expression pedal was not compatible with the new one and was offered an additional sum for it. Secondly, when I mentioned I would pick up the new keyboard I was granted a further discount corresponding to the cost of shipping. When I came to collect the keyboard Tony kindly installed the additional memory and tested the unit before I took it away. Unfortunately the last expression pedal had been sold but, never mind, a demo pedal was provided as a straight swap for mine. I have since telephoned Bonners for advice regarding operating the keyboard. The telephone was answered promptly and the solution to my problem was explained clearly. Who could ask for more?”

Helpful Report

Posted 10 years ago

“Good Kit except bass pedal which is a shame since we spent so much for it”

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Posted 10 years ago

“Always found Bonners Music extremely helpful and first rate, slightly longer wait on this occasion , but that due to Yamaha, the instrument is first class, delivered promptly and securely enjoying it very much, would highly recommend Bonners.”

Helpful Report

Posted 10 years ago

“Very helpful staff. Advice given without prejudice. Will alway go back for my musical requirements.”

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Posted 10 years ago

“Thanks for the mail, the keyboard cover I ordered was OK, a little creased but does the job well, will recommend to family/friends, delivery very quick.”

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Posted 10 years ago

“My experience with buying from 'Bonners' was excellent, they did exactly what I asked for and my purchase was more than I expected!”

Helpful Report

Posted 10 years ago

“Very good customer service. I ordered online and had a call from a pleasant lady confirming my details. A pleasure and will be buying again from bonners.”

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Posted 10 years ago

“Best price. On time. Great people. As for the AvantGrand N3 It works like it says on the tin etc. Feels like a grand, sounds like a grand, it really is grand.”

Helpful Report

Posted 10 years ago

“I am exceptionally pleased with my Roland HP508pe. It has gone beyond my expectations of a digital piano. I used to have an older HP 203 this one however is in another league of quality and performance. I hope it will bring many years of enjoyment and also help me develop as a player. 'Bonners' were excellent at sorting it out from initial query to a prompt delivery. One very satisfied customer.”

Helpful Report

Posted 10 years ago

“Ooops ! Tony, you appear to have "jumped the gun" so to speak. I regret I am not yet in possession of the Yamaha CLP 585. Not, I might add through any fault on the part of Bonners music, but due to supply problems from Yamaha, it is not expected until some time next January. Date to be advised when it arrives. I have given a score of good at the moment, but would be quite happy to re-appraise this after I have possession of the instrument, and then would be in a better position to view the purchase overall. Andrew Pashley”

Helpful Report

Posted 10 years ago

So Sorry Andrew. System obviously overlooked your delivery status. Apologies again for the confusion!

Posted 10 years ago

“I bought a Ventilator that was really difficult to find elsewhere and nobody was particularly helpful with regard to where I could look next. The complete opposite with Bonners though. I needed it urgently for a tour and they got it to me the next day after our phone call. They also assured me if I didn't like it, I could return it. You can't say fairer than that. Top geezers.”

Helpful Report

Posted 10 years ago

“Very good service.someone rang me from Bonners on a Sunday to let me know how things were progressing.I have bought a Hammond and a Korg from Bonners. Each time I knew precisely when delivery would be made during a given time slot.”

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Posted 10 years ago

“It was a great purchase from bonners . Thank you very much. Mr Anthony Sworder.”

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Posted 10 years ago

“Knowledgeable guys , good prices and friendly service”

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Posted 10 years ago

“EXCELLENT SERVICE & COMMUNICATION PLUS MOST HELPFUL. WILL CERTAINLY USE THEM AGAIN”

Helpful Report

Posted 10 years ago

“My daughter already had a smaller keyboard we had bought from Bonners some years back. She wanted a more substantial 'piano' feel with pedals but portable enough to take to new digs. After chatting with very helpful staff at Bonners I decided upon the Yamaha keyboard. It was the right size, right number of buttons and most importantly the right price. I am very pleased with it as is my daughter.”

Helpful Report

Posted 10 years ago

“Excellent company to deal with. Friendly and knowledgeable staff. Prices very competitive. Strongly recommended. Why shop elsewhere?”

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Posted 10 years ago

“My discussions with Bonner Music prior to purchase were with Jackie White who could not have been more helpful. I am loving the new Tyros 5, what a superb instrument!!”

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Posted 10 years ago

“Amazing instrument. After receiving the RoIand RD 800, I had an evening playing through the sounds on on board.Beautiful concert grand and Rhodes and Wurly samples..love the tone colour knob,great on the fly..The split and later features are so useful too. Been away on tour with inferior kit so can't wait to put it to the test in band situations,I'm sure it will cut through any mix..very responsive keyboard action!”

Helpful Report

Posted 10 years ago

Bonners Music is rated 4.9 based on 4,239 reviews