Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,286 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,286 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 12th February 2025

152

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, spoke to knowledgeable staff prior to purchase who assisted in my decision. Ordered online and received my piano 2 days later. I was kept informed by email at all stages of the purchase and its progress to my door. Thank you”

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Posted 1 year ago

“Item was ordered on Monday morning , delivered Wednesday afternoon. I was kept informed of its delivery status on a regular basis. Will use Bonners again in the future. Excellent service.”

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Posted 1 year ago

“Great thanks”

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Posted 1 year ago

“Great price on Fender Strat, quick delivery and arrived set up perfectly. Will use again.”

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Posted 1 year ago

“This is the second guitar I have purchased from Bonners Music. I’d been looking for a Model 6 for a while and the one on offer was very reasonably priced and in excellent condition. The customer service they provide is excellent. The range of musical instruments is vast and there are some really special pre-owned guitars that appear from time to time. As I couldn’t view the guitar in person, Bonners Music were very helpful to answer all my questions and provided additional photos. The guitar was very well packed and secure. I have no hesitation in recommending Bonners Music. Thank you.”

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Posted 1 year ago

“Good price - very quick delivery.”

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Posted 1 year ago

“I contacted Bonners about price matching a piano I found at a lower price elsewhere. They responded very quickly and were able to match the price and dispatched the next working day. Overall a great service, would recommend!”

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Posted 1 year ago

“Excellent service, lowest price I could find.”

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Posted 1 year ago

“Excellent customer service. Very professional and friendly.”

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Posted 1 year ago

“Fantastic service and advice provided by Bonners. Great communication and delivery timescales”

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Posted 1 year ago

“The staff at MK were very friendly and helpful. The next day, I ordered a keyboard and 2 days later, I had it. I love it and will spend many hours/days/months trying to get the most from it. The WEB site is particularly helpful”

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Posted 1 year ago

“Beautiful shop (visited Reigate branch) with lots of acoustic and digital pianos to try out. Very knowledgeable staff both in store and later on the phone. Ended up buying a fantastic Yamaha p515 portable digital keyboard through their web site at a great price. Fast free delivery.”

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Posted 1 year ago

“I managed to get what I was looking for at a much better price than anywhere else online. Excellent communication. Once my order was placed I received a phonecall from Myke to confirm the order and run me through the delivery details. Whilst on the phone Myke was able to order in something that wasn't on the website. I received my order promptly and was very happy with the product. Can't fault the service I received.”

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Posted 1 year ago

“Bought Yamaha digital piano, the online order was quickly acknowledged by the company and a suitable delivery date was agreed. On the day I got a text giving me a 2 hr timeslot and the guys arrived on time, unpacked and assembled the piano and put it in place - great service.”

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Posted 1 year ago

“excellent”

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Posted 1 year ago

“Very friendly and helpful staff, quick efficient service and a happy buying experience! Thanks!!!”

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Posted 1 year ago

“Really friendly and helpful staff - at the shop, and the guys who delivered the piano.”

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Posted 1 year ago

“I recently purchased a piano from the phenomenal Bonners Music Shop, and I must say, the entire experience was nothing short of harmonious perfection! I initially discovered Bonners through their informative and detailed YouTube videos that provided insightful comparisons and reviews of various pianos. Their expertise and passion for music shone through, and it was an easy decision to trust them with my purchase. From the very beginning, the ordering process was hassle-free and incredibly efficient. The staff at Bonners are knowledgeable, helpful, and eager to ensure my satisfaction. But the true crescendo of my experience came with the delivery and installation. The piano arrived at my doorstep within 24 hours of placing the order, a testament to their commitment to prompt and reliable service. The team that installed the piano was fantastic but also friendly and expeditious. They carefully unpacked the instrument, skillfully assembled it, and left no trace of packaging or mess behind. I couldn't be more thrilled with my purchase and the outstanding service I received from Bonners Music Shop. They hit all the right notes and delivered a beautiful composition of quality products and exceptional customer service. I wholeheartedly recommend Bonners for a seamless and enjoyable piano-buying experience. Bravo!”

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Posted 1 year ago

“Brilliant customer service! It was quick and easy to order from them online and the product bundle was shipped off and arrived promptly. Thank you for also sorting out the missing item from the order list. I will be sure to recommend your shop to my musical friends!!!”

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Posted 1 year ago

“Great service and guidance on what guitars to go for thank you”

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Posted 1 year ago

Bonners Music is rated 4.9 based on 4,286 reviews