Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,223 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,223 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

Write Your review

Tell us how Bonners Music made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Bonners Music 5 star review on 13th January 2025

Nazrin Kamarul Bahrain

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My 13 year old daughter did a search herself to find her bass guitar of choice at Bonners. Nice website, easy ordering, delivered quick and it plays great. The guitar was well packaged to protect it in transit, though there were some small marks on the gloss finish on the front of the main body so it wasn't quite pristine - maybe scuffed prior to being placed into its original box, very minor though.”

Helpful Report

Posted 3 years ago

“Good prices and service.”

Helpful Report

Posted 3 years ago

“We are very happy with our digital piano. Bonners were professional and helpful throughout.”

Helpful Report

Posted 3 years ago

“Excellent Service from Bonners they shipped my MODX7 as quickly as possible and always friendly and helpful on the phone! Thank you and would highly recommend them to anyone.”

Helpful Report

Posted 3 years ago

“I recently bought a korg pa4x, trading in my old Yamaha tyros 4. My experience started with an email, and after several very helpful replies I set off from Somerset/ Devon border to Eastbourne. Over five hours driving I arrived, very friendly helpful staff. Even let me charge my phone. Would highly recommend them for all your musical needs .loving my korg pa4x Thank you Mark”

Bonners Music 5 star review on 14th September 2021

Helpful Report

Posted 3 years ago

“Efficient service, good product as described”

Helpful Report

Posted 3 years ago

“Excellent customer service and prompt delivery of my purchase. Very impressive”

Helpful Report

Posted 3 years ago

“Great service, great product.”

Helpful Report

Posted 3 years ago

“I have not been delivered the digital piano as scheduled. It will be better f Bonners Music could voluntarily let me know when the digital piano arrived.”

Helpful Report

Posted 3 years ago

“Warm and helpful advice with efficient service and delivery. Keyboard review videos really informative. Would like to buy from them again in future”

Helpful Report

Posted 3 years ago

“Amp arrived quickly, well packed, great price, can’t fault.”

Helpful Report

Posted 3 years ago

“Brilliant, really helpful. I chose Bonners because they clearly put loads of effort in to informing customers with their YouTube videos. I'm not close enough to a showroom to visit but ordered online. The price match was great and the customer service was excellent throughout with keeping me informed of when my piano was due. Best of all, my new piano is perfect! Thank you Bonners!”

Helpful Report

Posted 3 years ago

“Excellent service. I am extremely happy with my piano and my experience with Bonners”

Helpful Report

Posted 3 years ago

“if buying from new excellent service and delivery ,but if part exchanging the quote I was given was mean considering they were selling the same item for quadruple the price and my item was barely 4month old plus they wanted extortionate price for collection of it the item I was going to buy from them was over £3000 as you can guess I bought from elsewhere”

Helpful Report

Posted 3 years ago

“It was a pleasure buying a digital piano from Bonners. Jackie was very helpful on the phone and the delivery guys were cheerful and polite. We are very pleased with our purchase and would happily purchase from this store again and recommend them to others.”

Helpful Report

Posted 3 years ago

“Fast service at a decent price.”

Helpful Report

Posted 3 years ago

“I bought a Yamaha CVP 809 over the phone and I spoke to Jackie White who was very helpful, everything went smoothly. Tomas and Chris were the delivery men who delivered it and they were excellent. I would definitely recommend Bonners Music in Eastborne for their friendly and professional service.”

Bonners Music 5 star review on 8th September 2021

Helpful Report

Posted 3 years ago

“Excellent service and we’re very happy with our new digital piano”

Helpful Report

Posted 3 years ago

“Great overall service and fairly priced items! Thanks for your help”

Helpful Report

Posted 3 years ago

“From the first enquiry thro’ to making a purchase, the response had been excellent. Subsequent questions have also been answered in full demonstrating excellent product knowledge. A very professional organisation.”

Helpful Report

Posted 3 years ago

Bonners Music is rated 4.9 based on 4,223 reviews