Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,289 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,289 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 12th February 2025

152

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and delivery, would definitely recommend this company.”

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Posted 3 years ago

“Excellent service and excellent delivery, thank you.”

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Posted 3 years ago

“Superb facilities and staff at Milton Keynes, giving me time to try a full range of pianos before making my choice. Generous price matching, great communication, and excellent delivery options. Delighted with my new Kawai!”

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Posted 3 years ago

“I ordered a Roland DP603 from Bonners, and needed to make a change to the order. I called customer services and they were very helpful with my query. The piano was delivered on time and in perfect condition. Would definitely buy from them again.”

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Posted 3 years ago

“Got my new genos and love playing it thank you bonners excellent will recommend you to anyone”

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Posted 3 years ago

“Friendly and efficient”

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Posted 3 years ago

“Goof prices and great service. Bought a Nord grand and various other components. Bonners delivered it themselves rather than using a courier due to the size and value. Communications were excellent. Delivery was fast.”

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Posted 3 years ago

“Helpful and knowledgeable staff and v efficient service.”

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Posted 3 years ago

“Price and delivery have been great. Yet to open packages so will review once done.”

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Posted 3 years ago

“I was very grateful for the excellent response I received from Bonners when my package did not arrive on time and the TNT tracking did not help. This has happened to us before from other companies with our packages having to be sent a second time. The prompt response and explanation about problems with TNT made all the difference and the package arrived as promised”

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Posted 3 years ago

“all good, delivery a bit slow.”

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Posted 3 years ago

“Ordered a keyboard and accessories using the website. The website was easy to use. The order was processed the next working day and dispatched the following day via TNT. TNT did not manage to deliver on the day promised, but instead on the subsequent working day. All the goods were received in good working order. I would order from Bonners again.”

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Posted 3 years ago

“Lovely piano and fast, good service”

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Posted 3 years ago

“Absolutely fantastic! Helpful and quick to deliver safely, in a very busy period of the year! Very happy with my new piano!”

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Posted 3 years ago

“Service was fine but not really satisfied with the product Nautilus Korg, because touch-screen not very responsive. hard to use.”

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Posted 3 years ago

“Fantastic service from the shop, particularly Simon who went searching for a requird product and enabled our music group to be Covid safe by supplying microphone at very short notice.”

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Posted 3 years ago

“Emma Browne, Piano Specialist was helpful from the time of ordering the piano till the delivery. The entire process was pleasant and efficient.”

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Posted 3 years ago

“Extremely helpful staff, in fact the best I’ve had.”

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Posted 3 years ago

“Web site was easy to navigate and find what I wanted. Similarly, placing the order was straightforward. Item was delivered as arranged.”

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Posted 3 years ago

“Great service. Requested a price match from Bonners as I wished to purchase from a reputable well respected store. I received an email from Jackie asking for my location after which got back saying they were happy with the price match and would also include free delivery. I placed the order and a few days later it arrived unopened and as it left the factory. Very expedient, friendly and professional. Cannot speak about the keyboard yet as its wrapped up for our daughter for Christmas but I have no doubt she will love it. (Kawai Mp7se) Many thanks Bonners and I am sure we will be doing business again in the not too distant future. Mrs H. Weston super mare”

Helpful Report

Posted 3 years ago

Bonners Music is rated 4.9 based on 4,289 reviews