Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,222 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,222 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 13th January 2025

Nazrin Kamarul Bahrain

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great all round experience - very easy to order via the website. Immediate confirmation email, another email from sales team the next morning saying the order was processed and confirmation that item was being despatched the next day. Follow up email with courier information. Incredible pricing and service - goods arrived on time and in great condition. Would definitely recommend this seller.”

Helpful Report

Posted 3 years ago

“Quick and professional.”

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Posted 3 years ago

“FOUR EXCELLENCE Excellent competitive prices Excellent communication Excellent products Excellent after-sales service”

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Posted 3 years ago

“I ordered my digital piano on Sunday but it did not arrive until the following Thursday due to the incompetence of tnt, the courier company. The delivery tracking did not work and I was forced to stay at the delivery until 6pm only to be told that it would not now arrive until the following day. Bonners did not dispatch the item until the Tuesday which did not help with the delivery delay.”

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Posted 3 years ago

“Good selection of keyboards with suitable accessories linked as a package. Really speedy delivery.”

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Posted 3 years ago

“Bought Epiphone hard Les Paul guitar case of Bonners and an Orange amp last year well packed and quick delivery can't recommend them enough”

Bonners Music 5 star review on 22nd November 2021

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Posted 3 years ago

“Bonners went above and beyond what I could have expected in terms of advice and product delivery. I was extremely happy with the service I received. So much so that I actually phoned them back to thank them for their efforts in getting my order to me on time. Thanks guys!!”

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Posted 3 years ago

“Great shop, great customer service and friendly staff”

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Posted 3 years ago

“Ordered a keyboard on-line. Customer service rang next day to arrange a delivery date. Later found agreed date was no good. One quick call to Bonners had it all sorted out. Piano arrived on time. Price was good, service was good. Only bad thing was delivery company was one guy in a van so I had to help carry a very heavy parcel into the house which I should not have done for health reasons.”

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Posted 3 years ago

“Great service,and one of the few shops that still have the customer at heart.”

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Posted 3 years ago

“Excellent professional service from start to finish. Honoured their price match promise and gave updates throughout the order process. Will definitely buy again from Bonners.”

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Posted 3 years ago

“ordered amp online and received it the very next day , fantastic!”

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Posted 3 years ago

“Great service - there was a delay in delivery (due to a carrier issue, nothing to do with Bonners) and I received a full explanation and new delivery date from Bonners. Really good company to purchase from, and I was delighted by all aspects.”

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Posted 3 years ago

“A fantastic range of stock and very efficient service. I am delighted with my piano stool.”

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Posted 3 years ago

“I've never had a better experience with an music shop so far. They have been brilliant from start to finish, updating all the time about their status and also the piano was delivered sooner than expected.”

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Posted 3 years ago

“I watched their YouTube video of the product I wanted. Made a few enquiries by email…got good feedback with a choice of options of stock availability and prices…emailed my answer, with payment and delivery was within a few days..excellent service with good follow up on delivery….”

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Posted 3 years ago

“I didn’t have very much contact with the staff at Bonners before making my purchase because I had already researched and chosen the piano that I wanted to buy. I was originally going to buy it from my local piano shop, but they let me down. When I called Bonners and confirmed that they had the piano in stock (and at a great price) I made my purchase. It has just been delivered today, and I haven’t opened it yet, but so far I am impressed by the speed and efficiency of the service. Thank you Bonners!”

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Posted 3 years ago

“Great bass guitar and very quick delivery, many thanks.”

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Posted 3 years ago

“Easy to navigate website. Prompt order confirmation and delivery. Excellent packaging. Brilliant product. Thank you.”

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Posted 3 years ago

“Great price and fantastic service - I would definitely buy from Bonners again.”

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Posted 3 years ago

Bonners Music is rated 4.9 based on 4,222 reviews