Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,299 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,299 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 7th March 2025

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“fantastic service.”

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Posted 7 years ago

“With Bonners you get first class communication and service. Their deals are good and their delivery and instrument setup are excellent. I have always been satisfied with them.”

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Posted 7 years ago

“Extremely helpful and friendly sales person- Dom- helped us with a purchase of our son's first guitar. Dom was very knowledgeable and didn't try to upsell us on anything and was full of very great advice. Thank you very much- great shopping experience!CJ”

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Posted 7 years ago

“I bought my Tyros5 76 key in December and couldn’t be happier. It was bought second hand but it’s in immaculate condition. It was all boxed and came with the poorest instructions Yamaha have ever produced. Suggest you use YouTube or PSR tutorials if you want to get the best out of your instrument. Would I recommend Bonners? You bet I would!”

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Posted 7 years ago

“All the staff are so helpful and have great knowledge of music. I love my keyboard - thank you.”

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Posted 7 years ago

“Good helpful advice from sakes floor staff. No sales pressure no trying to close a deal just allow the customer to consider what they need to think about when making a purchase. In addition when delivered and not part of the package but because the delivery person had 20 minutes to spare before his next delivery he kindly helped assemble the instrument. Just a tremendous gesture absolute 10 out of 10 for that, thank you, it really helped me a lot as a bad arthritis sufferer.”

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Posted 7 years ago

“Very pleased, Bonners successfully sold my practice amp, and then gave me my share towards a new competitively priced Roland Jazz Chorus, which they ordered and delivered at no extra charge . All good!”

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Posted 7 years ago

“Great customer service”

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Posted 7 years ago

“Great service, price and aftercare. Highly recommended”

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Posted 7 years ago

“Great communication, and quick delivery”

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Posted 7 years ago

“Courteous & friendly fair deal, didn't have to wait very long for delivery”

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Posted 7 years ago

“As you are probably aware I had my previous Tyros4 from Bonners. I had four years or more enjoyment from it. The staff made me a good offer for myTyros 2 p/ex and the free delivery was unbelievable all the way to Derby...............I love the Tyros and decided that it’s time to upgrade so on the merits of my last transaction I decided that you were my first choice so with the same customer courtesy, good quality used instruments and excellent delivery why go anywhere else? I can’t fault you in any way.....Oh yes, my Tyros5 is in virtually new condition, it plays like new,I like the 76note board and all the extra things it does... I can only say.....More than happy...I wouldn’t deal with anyone else... thankyou... DonnPerkins... Derby.”

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Posted 7 years ago

“I was very pleased with the range of instruments on show and the sales assistant was extremely helpful in me choosing the right model of guitar.”

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Posted 7 years ago

“Very attentive and informed service. I returned a couple of days later to amend my order and they could not have been more helpful. Delivery of my digital piano was as promised within a couple of days.”

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Posted 7 years ago

“Great customer service, prompt delivery and excellent product.”

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Posted 7 years ago

“Professional & helpful on phone and in emails. Keyboard is great too!”

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Posted 7 years ago

“The staff were very helpful and my purchase was completed on the telephone within minutes. I would definitely buy from Bonners again.”

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Posted 7 years ago

“I had to deal over the phone for my keyboard as a recent op. prevented me from travelling to the store , It was a pleasure dealing with you and the keyboard arrived in excellent condition at the designated time arranged . I am thrilled with it . also a few days later when I enquired about a possible second hand keyboard stand I was sent a few pictures of one that had just arrived so I bought that as well. Many Thanks”

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Posted 7 years ago

“Very easy to ask any questions/queries, easy to recieve advice, and easy to place orders”

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Posted 7 years ago

“Superb service, got exactly what we asked for, no unsuitable canvassing to spend more. A knowledgeable staff.”

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Posted 7 years ago

Bonners Music is rated 4.9 based on 4,299 reviews