Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,227 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,227 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 13th January 2025

Nazrin Kamarul Bahrain

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very Good Product Very Good Service from purchase to delivery and assembly”

Helpful Report

Posted 6 years ago

“Flawless order process. There was quite a delay on the order, but I was notified very early on and offered a refund. I persevered with the order which was fulfilled as promised with no issues. Can't really argue with that!”

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Posted 6 years ago

“Good to deal with a real British music store with real people who you can talk to on the phone. My purchase was a birthday gift for someone else so needed special attention re delivery date. Worked a treat ! They can even beat the Us owned Amazon on price !”

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Posted 6 years ago

“Priced matched a Yamaha piano, got it delivered the following day. Great Service.”

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Posted 6 years ago

“Quick delivery to the Isle of Wight.”

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Posted 6 years ago

“Excellent part exchange offer. Courteous and friendly staff.”

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Posted 6 years ago

“Excellent, prompt service; good prices”

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Posted 6 years ago

“Excellent customer service, fast dispatch and great value for money!”

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Posted 6 years ago

“The service is always friendly and informative. Instrument part exchange is very well organised making the transaction efficient and hassle free.”

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Posted 6 years ago

“As I knew what I wished to buy, purchase was quick and easy. Staff were knowledgable and confirmed my choice, and delivery of my goods was quick.”

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Posted 6 years ago

“Very efficient , quick answers. Very pleased”

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Posted 6 years ago

“Piano arrived on time and Tony kindly helped explain how to set up the pedal bar over the phone after I called struggling to assemble it - even though it was late in the day. I love playing my new piano and cannot fault the service received from Bonners Music.”

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Posted 6 years ago

“Delivery was very good, on time with a call to update on arrival. the guys set up piano quickly, were very pleasant. the 0% finance they offer is an excellent way to buy an instrument.”

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Posted 6 years ago

“Great keyboard and service!”

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Posted 6 years ago

“Staff were very helpful arranging delivery. A bit of a hiccup when the delivery men turned up and didn’t know they had to remove a baby grand but they managed to remove it and had the new piano installed very quickly. Great positive experience, nice to know good service still exists.”

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Posted 6 years ago

“The selection of instruments available to try was very good and delivery of the selected item was achieved with the minimum of fuss and bang on time.”

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Posted 6 years ago

“Helped us pick the right piano for our family; great advice, service and delivery. Very helpful company.”

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Posted 6 years ago

“Quick- fast- painless. Ordered over the phone. Had all my questions answered. Guitar was a ex display item, was a small make, but for the money I saved not a problem. I love playing my new instrument when I get time. I would say over all very pleased. Mark.E”

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Posted 6 years ago

“Use Bonners for about 9 years they never let me down great service great people best place to go”

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Posted 6 years ago

“I would and do recommend Bonners Music to any one who asks were I buy my equipment, I give them the phone number and tell them to ask for Tony White although any member of the staff there provide a first class service. They gave me I believe a great deal on exchanging my Tyros 4 for a Tyros 5 and that is the reason I went back to them and exchanged my Tyros 5 for the New Genos. They did everything that was needed,they arrange delivery and collection, and the transactions were easy and trouble free. Thanks Guys 👍🏻”

Helpful Report

Posted 6 years ago

Bonners Music is rated 4.9 based on 4,227 reviews