Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,215 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,215 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

Write Your review

Tell us how Bonners Music made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Bonners Music 5 star review on 7th January 2025

Nazrin Kamarul Bahrain

Bonners Music 5 star review on 18th September 2024

David Copper

147

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Recently purchased a Yamaha Clavinova from Bonners. It was a faultless transaction and the delivery team were friendly and helpful. Excellent service.”

Helpful Report

Posted 1 year ago

“Swift service, great communication and equally swift resolution to an issue I had.”

Helpful Report

Posted 1 year ago

“Great telephone support when I phoned late one Friday afternoon.”

Helpful Report

Posted 1 year ago

“All as described”

Helpful Report

Posted 1 year ago

“Very helpful when I called the store. Very helpful via email too. The piano we purchased is great. My daughter loves it!”

Helpful Report

Posted 1 year ago

“I cannot fault anything with my experience with Bonners. I received an excellent piano which was delivered and built and waiting for me when I got home. The Kawai CA49, for me, is an excellent choice as the action is superb. I will probably upgrade within a year or two by part-exchanging with Bonners”

Helpful Report

Posted 1 year ago

“Superb customer service. We visited several times to try various digital pianos, as Bonners have a comprehensive stock and are very knowledgable. Eventually we landed on a Kawai CA901 in ebony, which was promptly dispatched and expertly installed within a matter of days. Bonners also have a large range of videos reviewing various pianos on their website and Youtube, which definitely help to narrow down the selection process prior to heading in store.”

Helpful Report

Posted 1 year ago

“The staff at the Milton Keynes store, the one I visited, was very kind and knowledgeable. It was a wonderful experience and helped me settle for the instrument I ended up buying.”

Helpful Report

Posted 1 year ago

“Good business to deal with...Orders dealt with promptly and in a professional manner...Received my Guitar hard case in perfect condition...Very happy with my order overall...Great communication as well...A+++++.”

Helpful Report

Posted 1 year ago

“Delivered as indicated in good condition”

Helpful Report

Posted 1 year ago

“Priced competitively and delivered promptly. You will be seeing me again!”

Helpful Report

Posted 1 year ago

“Quick and prompt”

Helpful Report

Posted 1 year ago

“Bonners all good, but you need a better courier, TNT Tracking is v poor, days late should have been next day with no ability to track where things were or which day they will be delivered until the actual morning and then a timeslot of -anytime before 6pm!......”

Helpful Report

Posted 1 year ago

“Excellent service beautiful piano”

Helpful Report

Posted 1 year ago

“Very helpful and efficient staff”

Helpful Report

Posted 1 year ago

“Great communication and swift delivery, would purchase from Bonners Music again :)”

Helpful Report

Posted 1 year ago

“Bravo Tom!!”

Helpful Report

Posted 1 year ago

“Great service as usual”

Helpful Report

Posted 1 year ago

“Quick delivery and great quality.”

Helpful Report

Posted 1 year ago

“Excellent service. Goods arrived promptly despite being out of stock initially. Would recommend .”

Helpful Report

Posted 1 year ago

Bonners Music is rated 4.9 based on 4,215 reviews