Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,286 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,286 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 12th February 2025

152

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery, no problems”

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Posted 1 year ago

“I bought the guitar for my grandson's 16th birthday on 24th march he has not been given this yet so I'll let you know his response asap the service I received was excellent thank you”

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Posted 1 year ago

“Very pleased with my fender amp, great service”

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Posted 1 year ago

“Great communication from Bonners. Beautiful instrument delivered promptly with no issues.”

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Posted 1 year ago

“Great price, timely delivery. Whats not to like about that?”

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Posted 1 year ago

“Delivered as promised.”

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Posted 1 year ago

“Excellent service. Thank you”

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Posted 1 year ago

“Thank you to Bonners on my Kawai CA99 piano purchase. Excellent informational videos on line, great customer service at point of purchase and the delivery staff were helpful and positive. Overall fantastic experience with buying from Bonners.”

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Posted 1 year ago

“Everyone we spoke to at Bonners was helpful and friendly, particularly Myke, who dealt with the guitar purchase for us. We would definitely use them again and recommend them.”

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Posted 1 year ago

“Good Service, Bonners managed to fix a mix-up with the consignment quickly and efficiently. Highly Recommend them for a first-time buyer.”

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Posted 1 year ago

“Excellent customer service both at the Milton Keynes showroom and on the phone following an online purchase”

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Posted 1 year ago

“After telephoning, seeking a replacement pedal for a Casio Privia keyboard and being given advice, I visited the Milton Keynes store. I was fortunate to meet Tim Hough, the store manager with whom I had spoken by telephone, who provided me with exemplary service followed by a very interesting conversation on pianos, the type and quality of wood used and the current manufacturing system and locations of which he has encyclopedic knowledge. My visit to the store was a delight as well providing me with what I required, which has resolved the problem I had; many thanks.”

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Posted 1 year ago

“Thanks very much. Great service”

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Posted 1 year ago

“Very happy with my purchase. I wrote and ask about the delivery time, and customer service replied me the next day. Good customer service, fast delivery. Price is very competitive. Happy with my yamaha digital piano.”

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Posted 1 year ago

“Communication was good throughout and product arrived as described. We all enjoy playing our new piano”

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Posted 1 year ago

“Recently purchased a Yamaha Digital piano from Bonners Music. I contacted them before ordering to make sure I would be in to receive the piano. Everything went smoothly. I couldn’t have asked for more. Without a doubt, I would recommend buying from them.”

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Posted 1 year ago

“Staff very helpful and attentive. Excellent product range.”

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Posted 1 year ago

“I bought a gift card and was able to do it without a problem.”

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Posted 1 year ago

“Sent me the wrong product after I waited in all day. I then had to wait in a second full day for the replacement as they were too cheap/lazy to organise a courier that was able to give a more specific time frame. For the collection of the incorrect product I was asked to print something for the box, I do not have a printer at home but was assured this wouldn't be an issue and that the courier should hold returns labels. You'd think at this point they might be embarrassed enough to use a courier that has a specified pick-up time... of course not, I'm expected to wait in for a 3rd full day.”

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Posted 1 year ago

“Delivery was perfect, and came exactly on the day, and within the time stated. My Grandaughter is delighted with her Yamaha FP10, and is constantly playing it,in practice for her grade five. Great service,Thank You.”

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Posted 1 year ago

Bonners Music is rated 4.9 based on 4,286 reviews