Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,221 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,221 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 13th January 2025

Nazrin Kamarul Bahrain

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellence service very knowledgeable staff.”

Helpful Report

Posted 1 month ago

“I would like to say a special thank you to Emma for sorting out my order, will be ordering more strings soon, thank you.”

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Posted 1 month ago

“Superb piano purchased. Delivery time was good with the courier turning up as arranged. Slight mix up with the piano stool being the wrong one but sorted the next day. Fully recommend Bonners Pianos.”

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Posted 1 month ago

“Bonners service was terrific: great communcation, quick service, and follow-up.”

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Posted 1 month ago

“Very friendly and efficient service received keyboard arrived the next day would certainly use this shop again for any further musical purchases”

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Posted 1 month ago

“Great service from Bonners again. I've bought several high value keyboards from Bonners and have used their trade-in facilities. This time it was a Nord Stage 4 compact. When it arrived I was surprised to note that there was no foot pedal included as shown on their website. Although not a big deal I e-mailed and was told it was a mistake on their website which has since been rectified. However Jackie at bonners arranged for one to be sent to me anyway. Great customer service as always and very knowledgeable and friendly staff. Fully recommended.”

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Posted 1 month ago

“No messing, was able to agree a deal, place the order without any fuss. Goods delivered promptly and safely, now all set up and we’re loving the piano.”

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Posted 1 month ago

“Excellent purchase, fast delivery and good comms. Now I just need to find someone who can play this thing...”

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Posted 1 month ago

“This is clearly a supremely professional outfit. Service was faultless. Goods were perfect. This is what a proper bricks & mortar music shop can offer. Deal with them.......”

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Posted 1 month ago

“Very helpful and great customer service.”

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Posted 1 month ago

“Good service. A major plus is having an in-store independent luthier for setups.”

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Posted 1 month ago

“I ordered my product via Reverb and paid what I thought was a reasonable price without negotiation, the used product arrived well packed and in good working order in just a few days. Excellent service with no problems.”

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Posted 1 month ago

“Bonners were easy to deal with, responsive when I had a query. Good prices. Well done to all staff”

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Posted 1 month ago

“Order was very efficiently processed and delivered on time. No complaints!”

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Posted 1 month ago

“Very helpful telephone call before delivery of Casio 6000 keyboard. Good to be alerted when such an expensive piece of kit is being delivered and not just by email which can be easily missed. I appreciated the call”

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Posted 1 month ago

“Excellent customer service and next day dispatch of my order.”

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Posted 1 month ago

“Ordered the wrong strings online. Shop was happy to change them”

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Posted 1 month ago

“Outstanding customer service and I would highly recommend Bonners. I needed to find a power supply unit for a very old electronic keyboard but didn't know exactly what I should buy. The staff went over and above to find the correct psu and ensure that it would work with the keyboard and not damage it. They were all very friendly, polite, knowledgeable and helpful. Thank you so much!”

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Posted 1 month ago

“Nice, quick response to my order. Item arrived as specified. Keyboard looks awesome.”

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Posted 1 month ago

“Very good, my daughter loves the piano.”

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Posted 1 month ago

Bonners Music is rated 4.9 based on 4,221 reviews