Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,172 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,172 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 18th October 2024

Ashley Stevens

Bonners Music 5 star review on 15th October 2024

Michael Kilfoy

Bonners Music 5 star review on 2nd October 2024

Stefan Myers

Bonners Music 5 star review on 23rd September 2024

Nazrin Kamarul Bahrain

Bonners Music 5 star review on 18th September 2024

David Copper

Bonners Music 5 star review on 29th August 2024

Anonymous

Bonners Music 5 star review on 27th August 2024

Laura Gauden

145

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I FOUND BONNERS MUSIC TO BE VERY HELPFULL WITH ALL MY QUESTIONS OVER THE TELEPHONE AND THE PIANO I HAD ORDERED FOR MY DAUGHTER ARRIVED WITHIN A FEW DAYS AND WELL PACKAGED. EXCELLENT SERVICE ALL ROUND”

Helpful Report

Posted 1 month ago

“A very good experience from the first time I called, till I took the plunge and purchased the keyboard. The only issue was out of their hands... the courier's system was down so you couldn't get accurate updates on a delivery date or time. Ordered Thursday a.m. and arrived following Monday a.m. luckily I was in ! Otherwise I got a good price match and the delivery was free. Thank you to Tom and Emma. Dave B. Swansea”

Helpful Report

Posted 1 month ago

“Excellent service - no sooner had I ordered the item it was in my postbox! Thank you”

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Posted 1 month ago

“Excellent experience ordering and taking delivery of my new Kawai upright. Easy to use website, great customer service whenever I needed help on the phone or by email, and delivery was very quick and excellent. Would 100% recommend.”

Helpful Report

Posted 1 month ago

“Excellent communication throughout the purchase of my new piano. Fantastic price and the delivery and installation lads were superb. Fully recommended for anyone to shop at Bonners. Thank you for a superb experience.”

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Posted 1 month ago

“Very happy with the support received by both Sales and Delivery Service.”

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Posted 1 month ago

“Easy to order, interest free credit, delivered as promised”

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Posted 1 month ago

“Bonners were excellent from start to finish, fantastic customer service.highly recommended.”

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Posted 1 month ago

“Fabulous service. Kept informed of my order from start to finish. Delivery guys were great and I absolutely love my new piano! Thank you!”

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Posted 1 month ago

“Great product, reasonable p&p so will use them again”

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Posted 1 month ago

“Great Service. Recommended”

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Posted 1 month ago

“Thank you so much for the Kawai acoustic piano. It has a lovely sound and has exceeded my expectations. The helpfulness and service of Emma Jackie and Viki has been amazing. A truly impressive instrument thank you again.”

Helpful Report

Posted 1 month ago

“I bought the piano online - process was straightforward and not time consuming. The whole thing was dealt wirh very promptly. Delivery was good ,I was given the optuion to chnage the delivery time, and the piano arrives a s arrnaged the delivery chap was polite and ghelpful.”

Helpful Report

Posted 1 month ago

“I chose Bonners to purchase a new Kawai CN-301 Digital Piano, Piano Stool and Kawai SH9 Headphones. I contacted Bonners in advance of the purchase to discuss shipping from the UK to the Isle of Man. Bonners were great to deal with and happy to use my suggested shipping company for onward delivery. I received my new products in great condition. Everything was well-packaged. The only hiccup was that there was a mixup with the headphones I ordered (due to different packages being offered). Bonners were really quick to resolve this and sent me the correct headphones a few days later. I'm really pleased with my purchase and how helpful Bonners was. Their email communication was super fast! I'd definitely use Bonners again in future. Thank you!”

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Posted 1 month ago

“No issues at all like clockwork in all respects, Bonners was a pleaseure to deal with”

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Posted 1 month ago

“Extremely happy with the service. Item arrived in good time and well packaged. Definitely recommend Bonners Music.”

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Posted 1 month ago

“This was a remote puchase so all contact was via email. Credit to Tom Parsons who was able to find answers to my questions and generate a specific puchase link for me with a very speedy turnaround. I bought the Kawai CA401 bundle, the piano itself is lovely and very close to the acoustic experience, and with the headphones I can play as much as I want without offending the neighbours! Extra thanks to the excellent George and Andy from the couriers Griffin Transport - if you're debating whether to opt for the home set up service I found it well worth it.”

Helpful Report

Posted 1 month ago

“All good. Item arrived promptly and was well packed.”

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Posted 1 month ago

“Prompt service, everything top notch 👍🏻👍🏻👍🏻”

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Posted 1 month ago

“Prompt service kept informed about delivery. Delivery guys were great. Extremely pleased with my piano and looking forward to enjoying many hours playing. Would highly recommend.”

Helpful Report

Posted 1 month ago

Bonners Music is rated 4.9 based on 4,172 reviews