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Bonners Music Reviews

4.9 Rating 4,280 Reviews
100 %
of reviewers recommend Bonners Music
4.9
Based on 4,280 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Bonners Music Reviews
Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 12th February 2025
Trevor Roberts
Bonners Music 5 star review on 4th February 2025
Martin Hyde
Bonners Music 5 star review on 23rd January 2025
Darren Wormald
Bonners Music 5 star review on 13th January 2025
Sean Chantler
Bonners Music 5 star review on 7th January 2025
Adrian Hamilton
Bonners Music 5 star review on 21st December 2024
Anonymous
Bonners Music 5 star review on 15th December 2024
Anonymous
152
Anonymous
Anonymous  // 01/01/2019
I previously purchased a Nord Wave 2 from Bonners. Excellent service the last time. This time, I have purchased a Roland RD08. Once again, top quality service. Great they have a finance package in place. Highly recommended to deal with these guys. Thank you.
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Posted 1 month ago
Tony White and the team are incredibly knowledgeable friendly and very approachable with quick response to queries I purchased a Korg Natilus and B-Hype PA/Monitors through their excellent easy to navigate website Would highly recommend Bonners music world be my go-to for sure
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Posted 1 month ago
I have now bought three guitars from Bonners. I visited the store a week ago; many thanks to Dan, who helped me over a couple of hours to try a few guitars out. He was extremely helpful and answered my questions and request for guitars to try (always from the top row, it seemed) in a friendly and polite way. The other staff I spoke with were also knowledgeable and helpful. Thanks again for such great customer service - I will be back!
Bonners Music 5 star review on 13th January 2025
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Posted 1 month ago
We found the videos on the website very informative and helped us in selecting the Roland HP 702 . Very impressed with delivery time - ordered on the Sunday and arrived Thursday.
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Posted 1 month ago
Arrived on time and what was expected . Great service !
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Posted 1 month ago
Excellent service
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Posted 1 month ago
Easy-to-use and informative website. Keyboard arrived safely and on time. Great service...thanks!
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Posted 1 month ago
Fantastic service. As I was buying a used product, there was ample opportunity for something to go wrong - but Bonners were brilliant. Everything was as pictured and described, delivered exactly when expected, and packaged with due care and attention to its value. The whole process, including my post-sale query, was handled promptly and professionally by Emma. I've bought from other online retailers before, and they're generally fine. Stuff turns up in a sort-of-padded and grossly-oversized boxes where you feel a tad lucky it's still in one piece. Questions get accurate but low-effort replies . Sometimes it feels like that's just what the online retail experience is. But it doesn't need to be that way - Bonners are proof of that. I really can't recommend them enough, and they'll be the first place I look in the future.
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Posted 1 month ago
Exceptional customer service from the team at Bonners. They kept me informed every step of the way about the purchase and delivery of my Yamaha digital piano and bundle. I am also really thrilled with the quality and sound of the piano and all this without having stepped into a showroom! Many thanks for making it all so effortless!
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Posted 1 month ago
I was initially skeptical when I came across the seller with their low prices on Reverb. For the benefit of the doubt, I bought a microphone. Honestly, I was not disappointed. The mic is super cheap but worked superbly for the price. So, I recommend without hesitation. Hopefully, all their products are as good.
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Posted 1 month ago
Bought an electric piano from Bonners and had excellent communication and they used a good delivery company. Very pleased with their service and quality product
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Posted 1 month ago
I never received my parcel.
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Posted 1 month ago
Hi Tomislav, The courier tracking information shows that, although your order was delayed, it was delivered and signed for on 9th January. Please do let us know ASAP if this is not the case. Best Wishes, Amanda
Posted 1 month ago
I have been shopping at Bonners for 40years, they are allways excellent, very helpful, just a pleasure to deal with.
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Posted 1 month ago
Once again first rate service from Bonners. Frankly, there is no real need to shop anywhere else for your musical needs.
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Posted 1 month ago
Superb, fast service and an outstanding product. I found the reviews on the website really helped to inform my choice of the Kawai KDP120 digital piano.
Bonners Music 5 star review on 7th January 2025
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Posted 1 month ago
Very helpful quick delivery will deal with again
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Posted 1 month ago
Absolutely brilliant service and product. Brilliant communication, perfect product, very well packaged and very fast delivery. I would highly recommend Bonners and I will definitely use again.
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Posted 1 month ago
I visited the Eastbourne store with my son to research electric guitar's for his Christmas gift. We were shopping at the lowest end of the price scale, however the the customer service delivered by Dave French and Rich Poole could not have been better. My son was allowed to play the guitar for more than half an hour without any pressure to buy. He had a query about 'fret buzz', which was taken seriously and the guitar was adjusted, meaning this issue was immediately solved. We left the store delighted with our purchase of an electric guitar, an amp, cable, stand and strap. The entire experience was a pleasure. I highly recommend anyone considering such a purchase to visit. I am so pleased that we did.
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Posted 1 month ago
Good package. Good price.
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Posted 1 month ago
The Bonners Music from the first day of looking for a digital piano was the most professional among others supplying pianos on market. I choose them. Very good piano bundle prices plus quick free delivery with free installation makes Bonners Music first to choose. Thank you.
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Posted 1 month ago
Bonners Music is rated 4.9 based on 4,280 reviews