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Bonners Music Reviews

4.9 Rating 4,221 Reviews
100 %
of reviewers recommend Bonners Music
4.9
Based on 4,221 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Bonners Music Reviews
Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

Write Your review

Bonners Music 5 star review on 13th January 2025
Sean Chantler
Bonners Music 5 star review on 7th January 2025
Adrian Hamilton
Bonners Music 5 star review on 15th December 2024
Anonymous
Bonners Music 5 star review on 18th October 2024
Ashley Stevens
Bonners Music 5 star review on 15th October 2024
Michael Kilfoy
Bonners Music 5 star review on 2nd October 2024
Stefan Myers
Bonners Music 5 star review on 23rd September 2024
Nazrin Kamarul Bahrain
148
Anonymous
Anonymous  // 01/01/2019
Excellence service very knowledgeable staff.
Helpful Report
Posted 1 month ago
I would like to say a special thank you to Emma for sorting out my order, will be ordering more strings soon, thank you.
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Posted 1 month ago
Superb piano purchased. Delivery time was good with the courier turning up as arranged. Slight mix up with the piano stool being the wrong one but sorted the next day. Fully recommend Bonners Pianos.
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Posted 1 month ago
Bonners service was terrific: great communcation, quick service, and follow-up.
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Posted 1 month ago
Very friendly and efficient service received keyboard arrived the next day would certainly use this shop again for any further musical purchases
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Posted 1 month ago
Great service from Bonners again. I've bought several high value keyboards from Bonners and have used their trade-in facilities. This time it was a Nord Stage 4 compact. When it arrived I was surprised to note that there was no foot pedal included as shown on their website. Although not a big deal I e-mailed and was told it was a mistake on their website which has since been rectified. However Jackie at bonners arranged for one to be sent to me anyway. Great customer service as always and very knowledgeable and friendly staff. Fully recommended.
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Posted 1 month ago
No messing, was able to agree a deal, place the order without any fuss. Goods delivered promptly and safely, now all set up and we’re loving the piano.
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Posted 1 month ago
Excellent purchase, fast delivery and good comms. Now I just need to find someone who can play this thing...
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Posted 1 month ago
This is clearly a supremely professional outfit. Service was faultless. Goods were perfect. This is what a proper bricks & mortar music shop can offer. Deal with them.......
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Posted 1 month ago
Very helpful and great customer service.
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Posted 1 month ago
Good service. A major plus is having an in-store independent luthier for setups.
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Posted 1 month ago
I ordered my product via Reverb and paid what I thought was a reasonable price without negotiation, the used product arrived well packed and in good working order in just a few days. Excellent service with no problems.
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Posted 1 month ago
Bonners were easy to deal with, responsive when I had a query. Good prices. Well done to all staff
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Posted 1 month ago
Order was very efficiently processed and delivered on time. No complaints!
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Posted 1 month ago
Very helpful telephone call before delivery of Casio 6000 keyboard. Good to be alerted when such an expensive piece of kit is being delivered and not just by email which can be easily missed. I appreciated the call
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Posted 1 month ago
Excellent customer service and next day dispatch of my order.
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Posted 1 month ago
Ordered the wrong strings online. Shop was happy to change them
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Posted 1 month ago
Outstanding customer service and I would highly recommend Bonners. I needed to find a power supply unit for a very old electronic keyboard but didn't know exactly what I should buy. The staff went over and above to find the correct psu and ensure that it would work with the keyboard and not damage it. They were all very friendly, polite, knowledgeable and helpful. Thank you so much!
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Posted 1 month ago
Nice, quick response to my order. Item arrived as specified. Keyboard looks awesome.
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Posted 1 month ago
Very good, my daughter loves the piano.
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Posted 1 month ago
Bonners Music is rated 4.9 based on 4,221 reviews