Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,227 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,227 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 13th January 2025

Nazrin Kamarul Bahrain

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very friendly staff who always seem to have time to listen and offer help and advise.”

Helpful Report

Posted 7 years ago

“Very quick delivery! Very well packaged. Advert said “2nd hand” but item looks brand spankin new! Love it.”

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Posted 7 years ago

“Very knowledgeable in store and helpful in making purchase. A follow up call afterwards would have been welcomed.”

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Posted 7 years ago

“We visited the Reigate and Eastbourne stores and staff at both we very helpful and courteous. We purchased a Clavinova CVP 705. The team who assembled the digital piano at our house we quick and efficient. They noticed one part was damaged, (we had not), and immediately arranged for a replacement and returned a few days later to fit it. We received telephone help to download the '50 Greatest Piano Music' titles. All-in-all a most excellent experience.”

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Posted 7 years ago

“Fab service. Very happy with purchase.”

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Posted 7 years ago

“Very good & prompt service, excellent delivery service. Good competitive price as well.”

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Posted 7 years ago

“Delivery was excellent and as described. Bonners also price-matched for us and the digital piano bundle they provided was of very good quality. Overall excellent service.”

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Posted 7 years ago

“Very helpful. Not pushy at all but took time to let me try out various pianos in line with my requirements.”

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Posted 7 years ago

“Was pleased with the ease and speed of ordering online and quick delivery of my digital piano. The shop staff were friendly and helpful in helping me choose and audition the pianos in store. Very pleased overall.”

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Posted 7 years ago

“Great attentive staff, Dan. Showed me the options in my price range and gave recommendations. Pleased with my purchase, Rumble 25.”

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Posted 7 years ago

“Great customer service. Very knowledgeable and helpful salesman. Good deal on piano, headphones and stool. Friendly delivery guys unpacked and assembled piano with great care and efficiency. Enjoying my digital piano very much after 40 years not playing, and being able to play with the headphones at night and when the TV is on. Thank you for helping me choose a smart looking digital piano which has the sound quality and the touch of an accoustic.”

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Posted 7 years ago

“A great price, fast delivery and excellent product”

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Posted 7 years ago

“We’ve never bought a piano before, but between Amanda at Bonners and our piano teacher, we spent a pleasant couple of hours and the second hand Yamaha has been a perfect choice. It produces a lovely tone, even when inexpertly played. Would return if we ever needed another piano.”

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Posted 7 years ago

“Best price, fast sevice and I'm really enjoying the Fender Mustang 1V amp. Over the top for home use, but that's my choice, I've just ordered a pre owned strat from Bonners,so another review to follow, so far so good, thanks”

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Posted 7 years ago

“Fast delivery. Helpful and efficient.”

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Posted 7 years ago

“So helpful, straight forward advice, with no sense of feeling pressured. Good value and completely reliable. Very impressed with service and piano.”

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Posted 7 years ago

“Very happy with the service and the piano. Wish we had purchased a long time ago as we are getting such enjoyment from our digital piano.”

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Posted 7 years ago

“Good communication, excellent delivery service.”

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Posted 7 years ago

“I must admit to a previous bad after-sales experience with this company some years back, but in view of their proximity decided to shop there again for a basic digital piano. On this occasion they were very helpful, and I ended up paying less than expected due to being able to buy a second-hand instrument which had recently come into stock, so all is forgiven!”

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Posted 7 years ago

“Seamless service.”

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Posted 7 years ago

Bonners Music is rated 4.9 based on 4,227 reviews