Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,299 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,299 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 7th March 2025

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As I knew what I wished to buy, purchase was quick and easy. Staff were knowledgable and confirmed my choice, and delivery of my goods was quick.”

Helpful Report

Posted 7 years ago

“Very efficient , quick answers. Very pleased”

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Posted 7 years ago

“Piano arrived on time and Tony kindly helped explain how to set up the pedal bar over the phone after I called struggling to assemble it - even though it was late in the day. I love playing my new piano and cannot fault the service received from Bonners Music.”

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Posted 7 years ago

“Delivery was very good, on time with a call to update on arrival. the guys set up piano quickly, were very pleasant. the 0% finance they offer is an excellent way to buy an instrument.”

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Posted 7 years ago

“Great keyboard and service!”

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Posted 7 years ago

“Staff were very helpful arranging delivery. A bit of a hiccup when the delivery men turned up and didn’t know they had to remove a baby grand but they managed to remove it and had the new piano installed very quickly. Great positive experience, nice to know good service still exists.”

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Posted 7 years ago

“The selection of instruments available to try was very good and delivery of the selected item was achieved with the minimum of fuss and bang on time.”

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Posted 7 years ago

“Helped us pick the right piano for our family; great advice, service and delivery. Very helpful company.”

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Posted 7 years ago

“Quick- fast- painless. Ordered over the phone. Had all my questions answered. Guitar was a ex display item, was a small make, but for the money I saved not a problem. I love playing my new instrument when I get time. I would say over all very pleased. Mark.E”

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Posted 7 years ago

“Use Bonners for about 9 years they never let me down great service great people best place to go”

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Posted 7 years ago

“I would and do recommend Bonners Music to any one who asks were I buy my equipment, I give them the phone number and tell them to ask for Tony White although any member of the staff there provide a first class service. They gave me I believe a great deal on exchanging my Tyros 4 for a Tyros 5 and that is the reason I went back to them and exchanged my Tyros 5 for the New Genos. They did everything that was needed,they arrange delivery and collection, and the transactions were easy and trouble free. Thanks Guys 👍🏻”

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Posted 7 years ago

“Loving the Clavinova! Excellence service, prompt delivery and I’m very pleased.”

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Posted 7 years ago

“Excellent service.I was kept informed about my order.”

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Posted 7 years ago

“The piano was delivered very promptly after placing the order online.”

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Posted 7 years ago

“Very happy with the service And more.”

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Posted 7 years ago

“Good yamaha piano, delivered quickly”

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Posted 7 years ago

“Very helpful staff, reasonable prices and good part-exchange.”

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Posted 7 years ago

“Great service, good prices, great communications.”

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Posted 7 years ago

“Extremely helpful and clear Youtube descriptions and demonstrations which enabled easy comparisons to be made between different options, followed by equally helpful advice by telephone, and very helpful service when I came and collected what I had chosen to buy. In addition, a very good range of equipment packages to choose from. I just wished they were in central London!”

Helpful Report

Posted 7 years ago

“Excellent communication, easy transaction and delivery/installation was quick and efficient. Great quality product; happy with purchase.”

Helpful Report

Posted 7 years ago

Bonners Music is rated 4.9 based on 4,299 reviews