Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,223 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,223 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 13th January 2025

Nazrin Kamarul Bahrain

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item was in back order, I was kept informed and my queries were answered promptly. Super friendly and heplful throughout”

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Posted 6 months ago

“Great service and my Genos was delivered safe and sound as quoted. Jim”

Bonners Music 5 star review on 20th June 2024

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Posted 6 months ago

“Perfect customer service 10/10 thank you”

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Posted 6 months ago

“I pre-ordered a Roland digital piano package, which had a long lead time. Responses to my enquiries were answered promptly and courteously, and when the order was in I was given detailed delivery information before despatch. In a rural area deliveries can be troublesome but I had every confidence and the delivery was made as expected, with a friendly helpful driver. No hesitation in recommending Bonners!”

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Posted 6 months ago

“Item as described and communication has been excellent. There were major issues with the delivery company (not Bonners fault) and they couldn't have been more helpful in getting these resolved. Excellent service.”

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Posted 6 months ago

“Good price and super quick delivery”

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Posted 6 months ago

“Excellent Service and very friendly and helpful staff.”

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Posted 6 months ago

“Purchased Yamaha P-145 Elite Package. Excellent response on Price Match which was very quick and efficient. Picked up package at Milton Keynes and found it would not fit in my vehicle. Staff incredibly helpful, removed packaging and carefully put items in my car. I can only say thank you to Amanda and Colleague for their excellent service. I would not hesitate to purchase my next instrument from Bonners.”

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Posted 7 months ago

“Epiphone 335 arrived when it should have,loverly blueberry burst,very good shop to deal with 10/10”

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Posted 7 months ago

“Great service: fast, kept me informed, item exactly as advertised”

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Posted 7 months ago

“Great service. Very helpful and knowledgeable staff.”

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Posted 7 months ago

“Superb videos on-line from Tony on Hammond SK -pro (I’d love to see more) very helpful staff on the phone, great delivery service. 100% top drawer service.”

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Posted 7 months ago

“Fantastic ! , fantastic price , lovely customer service .swift delivery .”

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Posted 7 months ago

“Recently ordered a Roland MP10 set for my wifes 70th birthday present. Really helpful sales person. Good delivery and the product is of an excellent standard. Wife is over the moon!”

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Posted 7 months ago

“Fantastic! I'm absolutely over the moon with my Squier Classic vibe fretless Jazz bass and the gig bag is a premium one. No-one could match the price that Bonners offered, not even my local well known Birmingham stores. It's always a gamble buying online, but, you get a brand new bass out of the WELL PACKED!!! box, and this one is a beauty! Well done Bonners Music. A1.”

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Posted 7 months ago

“The Order was delivered on time. Clavinova CLP725B was assembled by very able and polite team and the instument works fine. As the Yamaha documentation may as well have been in Japanese I had to ring the support team to find out where the USB socket was. This was answered quickly. I wish I had thought to ask the enginneer to fit it for me when I found where the socket was. Being in our 70's and me in a wheelchair we had to engage one of our neighbours to complete the task. All I have to do now is learn to play the piano.”

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Posted 7 months ago

“Could not get Kawai headphones anywhere but Bonners had them and shipped the quickly. Kawai SH-9 headphones, brilliant.”

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Posted 7 months ago

“I was recommended Bonners by a colleague who has previously received excellent sales service and post sales support on previous purchases. We ordered a Nord Piano 5 which was couriered within a couple of working days. Everything went as smoothly as could be expected, clear comms and the option to track the shipment. All in all, a painfree experience.”

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Posted 7 months ago

“I visited Bonners in Eastbourne as I was thinking of buying a Yamaha YPD 145. The showroom is excellent with many pianos on display. Tom was very knowledgeable and explained the comparisons with other models. Very helpful and polite and knows how to play the piano. A few days later I ordered one online. It arrived well packaged and within two days. I've yet to assemble it but the service by Bonners has been excellent. Thank you.”

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Posted 7 months ago

“Emma was very helpful when I purchased my Hammond and Leslie speaker and answered my questions very quickly. Great service!”

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Posted 7 months ago

Bonners Music is rated 4.9 based on 4,223 reviews