Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,287 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,287 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 12th February 2025

152

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helpful on the phone. Sent the guitar a few days later than originally scheduled upon my request to fit in with my needs. The guitar arrived undamaged and well set up.”

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Posted 2 years ago

“Great service and fast delivery”

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Posted 2 years ago

“Very efficient and friendly service,”

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Posted 2 years ago

“Very fast delivery!”

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Posted 2 years ago

“Ordered keyboard & stand on Wednesday, it arrived on Friday. Good communication as well. Decent price, but they declined a valid price match, probably because there is a current shortage of keyboards worldwide.”

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Posted 2 years ago

“Useful phone discussion before purchasing piano. They were flexible and helpful around delivery and set up. Prompt delivery. Very happy.”

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Posted 2 years ago

“Bonners was one of only a few that had the guitar I wanted in stock. It was delivered on time and in perfect condition. They'd also taken the trouble to set it up and give it the once over so overall a great experience.”

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Posted 2 years ago

“Professional service, youtube videos very informative to help guide you to the correct keyboard for your needs.”

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Posted 2 years ago

“Speedy delivery! Great value for money. Will shop here again”

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Posted 2 years ago

“Just a set of strings but delivery was slow. I payed £2 for Ist class delivery and it was sent 2nd class. Not too impressed with that.”

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Posted 2 years ago

“Super service. Highly recommended.”

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Posted 2 years ago

“I can’t praise this company enough, they were very efficient with an extremely fast delivery, and the small problem I had with a package which was damaged was rectified immediately and resent to me, I will definitely recommend this company to anybody purchasing an instrument. Mr R. Inness”

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Posted 2 years ago

“I was looking for an unusual product (oil for my Hammond organ) and was delighted to find that Bonners had it in stock. I placed my order, which they confirmed immediately by email, and the package was delivered to me promptly. I can highly recommend Bonners Music.”

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Posted 2 years ago

“Great service, super quick shipping!”

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Posted 2 years ago

“Prompt and efficient service. When I had a query it was dealt with quickly and efficiently”

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Posted 2 years ago

“I had not dealt with Bonners until just recently. They were the only shop to have the Roland piano in stock that I wanted. I rang the shop to confirm stock and then was advised to order online which I did. My piano and 3 other packages arrived 2 days later to the North East of England where I live. Super smooth transaction, no delays and arrived for my birthday. Many many thanks Bonners.”

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Posted 2 years ago

“Great service, excellent communication and prompt delivery. Highly recommend. Will definitely shop with Bonners again”

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Posted 2 years ago

“The piano stool was really good quality and at a good price. Bonners service was swift and the stool was exactly as described, well packaged and arrived promptly.”

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Posted 2 years ago

“Great to deal with… Had a few queries following the delivery of my stage piano and Emma has been very helpful and always responded promptly. My expectations were set and Bonners has exceeded them.”

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Posted 2 years ago

“This is the second digital piano that I have bought from Bonners. They are always competitive on price, and Tony produces some of the best buyer’s guides on Youtube. Thanks for another seamless purchase.”

Helpful Report

Posted 2 years ago

Bonners Music is rated 4.9 based on 4,287 reviews