Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,214 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,214 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 7th January 2025

Nazrin Kamarul Bahrain

Bonners Music 5 star review on 18th September 2024

David Copper

147

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great and helpful team! Highly recommend buying from Bonners Music, I've got my beautiful Kawai KDP120 digital piano and I'm very satisfied with the purchase and the service.”

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Posted 1 year ago

“Fast efficient service, excellent communication. Will use again”

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Posted 1 year ago

“Had the package deal for piano+stand and pedal I wanted that Amazon was only selling separately. Delivery was also fast just a few days. Delivery was done by TNT who lack proper tracking, I had an issue with late delivery and had to get in contact with their customer services several times to get it sorted. 4 star as I feel for the price charged Bonners should either use a better courier service or follow up on the expensive deliveries themselves, shouldn't be the paying customers job. Otherwise a great service and good customer support from Bonners themselves. Very happy with my new FP30x”

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Posted 1 year ago

“very good supplier！”

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Posted 1 year ago

“Great shop great helpful staff Great stock”

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Posted 1 year ago

“Received my jazzmaster quickly,all good”

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Posted 1 year ago

“I've been a customer of Bonners for 10 years or more. Great store,friendly staff and the great thing (at least for me as a keyboard-player) is that you can try out all the pianos/keyboards with no pressure.”

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Posted 1 year ago

“Very impressed by the professional response in the ordering process. Also very impressed with the delivery. The two men were very efficient and pleasant.”

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Posted 1 year ago

“Quick delivery and product as described. Very efficient.”

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Posted 1 year ago

“The stand and stool were delivered very quickly and the tracking was excellent. They are both excellent quality and arrived in perfect condition. Thank you”

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Posted 1 year ago

“Sorry that you wouldn't take my Korg in part exchange.The rest of the sales experience was very good. The demo of the keyboard that I chose was really brilliant. John Head”

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Posted 1 year ago

“Excellent service while placing an order for the PSR-SX900 Keyboard, there were minimal stock delays and delivery was very quick with the DX express delivery service. I am very impressed with this Keyboard the instrument's audio quality is excellent. Also, the optional Subwoofer gives an impressive boost to all Bass sounds this keyboard can produce.”

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Posted 1 year ago

“Best price and quick delivery.”

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Posted 1 year ago

“What a fantastic company. Excellent customer service, quick delivery and very helpful. Would highly recommend to use Bonners music to others.”

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Posted 1 year ago

“Good service. You can see customer focus is naturally part of their culture.”

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Posted 1 year ago

“Excellent customer service. Great delivery people and fantastic piano. Highly recommended”

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Posted 1 year ago

“Very good piano and customer service!”

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Posted 1 year ago

“Bought the kawai es110 to teach a family member. Ordered online, received two days later. Super fast deliver. many thanks”

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Posted 1 year ago

“Excellent service from start to finish. Emailed them for information on postage to the IV4 postcode area. A reply was swiftly sent with all the information I had requested. I then proceeded with my order for a Fender Rumble 100 (Bass Guitar Amplifier). A swift reply of my order confirmation and delivery information was received. The item was received within 3 days of placing the order. Would definitely recommend family/friends to have a look at Bonners Music for their next purchase.”

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Posted 1 year ago

“Excellent price and great delivery”

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Posted 1 year ago

Bonners Music is rated 4.9 based on 4,214 reviews