Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,283 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,283 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

Write Your review

Tell us how Bonners Music made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Bonners Music 5 star review on 12th February 2025

152

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Extensive stock availability, efficient and speedy delivery”

Helpful Report

Posted 1 year ago

“I have got a Roland LX 705 from Bonners. The entire purchasing experience was smooth and easy. I emailed them to clarify a few details about the package and delivery options before making a decision, and their responses were quick and helpful. Since my apartment building lacks a lift, delivery posed a challenge. I'm pleased they offered to deliver the piano with their own delivery people. Communication during the delivery process was easy, and they were very helpful when bringing the piano up to my apartment.”

Helpful Report

Posted 1 year ago

“There's a reason I travel 90 miles from Essex to Bonners Eastbourne ... "service". I can't fault this company or their ongoing service support and of course, wide range of fabulous new keyboards and kit. The very latest - and because Tony is a genuine keys player, he really does understand the features and the potential solutions for your needs, REAL ADVICE... Which is priceless. The team are always so kind and helpful too. Well organised, efficient and always with a smile. I also recommend the Nord Stage 4. It's the best. I can't say any more.”

Helpful Report

Posted 1 year ago

“Very good service”

Helpful Report

Posted 1 year ago

“Never had a problem,would recommend”

Helpful Report

Posted 1 year ago

“Very quick delivery. However the advert for piano was a bit misleading as it gave the impression that the price had been reduced by about £400 while it had only been reduced by £30.”

Helpful Report

Posted 1 year ago

“Ordering from Bonners for the second time. Communication is excellent, delivery is on time and the most important bit, my son is very pleased with his guitars. Thank you!”

Helpful Report

Posted 1 year ago

“Fantastic service. The digital piano is amazing and the delivery was prompt and professional!”

Helpful Report

Posted 1 year ago

“Very good arrived promptly,very well packed . I would highly recommend them.”

Helpful Report

Posted 1 year ago

“Great customer service from order confirmation right through to delivery and after sales queries to .won't hesitate to order from Bonners again”

Helpful Report

Posted 1 year ago

“Superb service, Bonners kept me updated at all times, and delivered very quickly.”

Helpful Report

Posted 1 year ago

“I’d been looking to get a new Les Paul for a while. Bonners had them at a really good price. I asked them to take some photos of the Les Pauls they had available for me to be able to choose the exact one I wanted and Myke did a really great job doing this. Very happy with the service all the way along.”

Helpful Report

Posted 1 year ago

“Great to deal with, simple ordering system, quick delivery, very happy with the product”

Helpful Report

Posted 1 year ago

“First class service. Kept up to date by email and all stages and delivery was as projected.”

Helpful Report

Posted 1 year ago

“I was very very happy with the advise given and the knowledge of the staff. They are truly professionals. It was not easy to find the right product as there was so much choice! Finally with Emma's help I made the right choice and I am very happy with the kawai I bought. I will definitely recommend Bonners and turn up again for an upgrade in the (not too near) future! Many Thanks Nicole”

Helpful Report

Posted 1 year ago

“Very fast delivery of my Yamaha NP32 Piano, and I am very pleased with the overall sound of the instrument. Bonners Music are an excellent company to deal with as I have purchased two keyboard's from them in the past, and would not hesitate to do business with them in the future!”

Helpful Report

Posted 1 year ago

“Great service and great customer service. Highly recommend.”

Helpful Report

Posted 1 year ago

“Bought 2k keyboard Friday before lunchtime, not posted until Monday, tracking info was worse than poor, initially showed anothers order on TNT.. called them assistant said "you would be as well calling them yourselves" did so but because I am not the account holder no info. Tom in the keyboard Dept was the only one that went out of his way to help ...Then I spotted they had the wrong address - highlighted this and it still got delivered to anothers property ... I then had to collect it and take a large heavy keyboard to my own home..I'm in my sixties NOT GOOD”

Helpful Report

Posted 1 year ago

“Very knowledgable, helpful and pleasant. Shame the delivery driver wasn't!”

Helpful Report

Posted 1 year ago

“Excellent service, my digital piano arrived on time and was packaged well.”

Helpful Report

Posted 1 year ago

Bonners Music is rated 4.9 based on 4,283 reviews