Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,226 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,226 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 13th January 2025

Nazrin Kamarul Bahrain

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely brilliant from initial demo and sale to delivery!! Faultless”

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Posted 5 years ago

“I have to say that I'm very happy with the E-A7, I have it married in to a Tyros 4 and is played through the Tyros. It has some wonderful voices and some fantastic styles, the Roland was a great investment. The service as before from Bonners Music was 1st class, thank you.”

Bonners Music 5 star review on 16th July 2019

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Posted 5 years ago

“Fantastic service from extremely knowledgable staff, can’t recommend highly enough.”

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Posted 5 years ago

“First class customer service after my Yamaha Genos developed a major fault and wouldn't play. It was collected, had a new DM board fitted and was returned within a week or so. Bonners are a superb company who seem to have a great customer service record.”

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Posted 5 years ago

“Very happy with trade in price offered and a good deal on the Psr-s975. Next day delivery can't be beaten. Excellent company thoroughly recommend.”

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Posted 5 years ago

“Very helpful and great service!”

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Posted 5 years ago

“great service”

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Posted 5 years ago

“Going above and beyond on service!!! I went to Bonners with my father who was looking for a new and lighter keyboard. Tom served us and suggested a Korg which would be good for dad. Dad is 84 and is still getting used to new stuff but Tom was patient and friendly and answered all of our questions (which was about 1,000!). Dad was looking for Indian sounds and we found that you can download them for free. The whole point of dad buying a new keyboard was to have these amazing sounds. Tom went above and beyond the call of duty and downloaded these sounds and installed them just so Dad was completely happy. I’ve rarely had such helpful, friendly and positive service. This guy is a rockstar!! Bonners - he’s done your company proud and deserves a promotion!! And Tom you should know you’ve made my dad really happy. Thank you so much!”

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Posted 5 years ago

“I recently purchased a Kawai CS11. from Bonners who where by far the best price by a few hundred pounds, offered me a great price on my trade in, and delivered the piano to my flat on a Sunday morning, up 2 flights of stairs and where in and out in 30minutes, taking my old piano away into the bargain, no fuss, no dramas. if your looking to trade in, id highly recommend checking them out, you may be surprised what they'll give you for you old instrument! Emma from the shop kept me up to date at all times via email and where very professional and polite! very highly recommended.”

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Posted 5 years ago

“Exellent service prompt delivery boys very helpful”

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Posted 5 years ago

“Whole experience excellent. CA48 lovely piano. Had very good advice. Good price, delivery and assembly by two nice guys. Would thoroughly recommend.”

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Posted 5 years ago

“Excellent , friendly and helpful staff . Bought a keyboard with Tom who was really helpful . I will be back once i get to grips with my new purchase . Thanks”

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Posted 5 years ago

“I contacted Tony about a piano and he helped choose the right one for me. Really happy with the service, would definitely recommend them!”

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Posted 5 years ago

“Service was excellent; no complaints at all. Very happy with the whole experience, and the piano.”

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Posted 5 years ago

“Yes Bonners were excellent delivering and setting up our new claranova 645. It is a fantastic instrument that is being enjoyed by all.”

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Posted 5 years ago

“The customer service I've received from Bonners has been fantastic every step of the way.”

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Posted 5 years ago

“The staff at Bonners were knowledgeable, polite, friendly and helpful. They listened to what my piano requirements were and recommended accordingly - and their showroom had a large selection to choose from. They were also very prompt at responding to a few later queries I had. I am very happy with my piano and would recommend Bonners to anyone looking for a piano.”

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Posted 5 years ago

“Excellent knowledgeable service”

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Posted 5 years ago

“Following my research on Yamaha Avant Grand N1 via the pianist 'Artur Pizarro' who rates this instrument as being the next best to a grand piano--I decided to buy one. I had very useful and helpful discussions with the staff at Bonners Music in order to be sure this transition from my Grand PIano, for which I do not have any room in my new house ,would be acceptable. It was a rather scary move from Acoustic to Digital but really I should not have been over worried. Its not my Grand Piano but it is MY PIANO NOW and I am pleased with it. B48022273”

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Posted 5 years ago

“The whole process was very quick and went really well. Super happy with my new Novus NV10!”

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Posted 5 years ago

Bonners Music is rated 4.9 based on 4,226 reviews