Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,173 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,173 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 15th December 2024

Nazrin Kamarul Bahrain

Bonners Music 5 star review on 18th September 2024

David Copper

Bonners Music 5 star review on 29th August 2024

Anonymous

146

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hii very straightforward once I decided which piani to buy, great choice, all look amazing. Kept in the loop about delivery and guys who delivered were happy and helpful. The rest is up to me. Many thanks”

Helpful Report

Posted 6 months ago

“I wouldn't normally buy a guitar on-line, but Bonners seem to have a number of safeguards. (I could have returned the guitar) and the price was very competetive. Communication from Bonners was good and timely, and the guitar arrived exactly on time and well packed. Based on this experience I would buy from Bonners again”

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Posted 6 months ago

“Very helpful on the phone.Confirmation of order immediate by email. Goods arrived on time as promised and perfect. The place to go!”

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Posted 6 months ago

“Very helpful and efficient”

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Posted 6 months ago

“Bonners was helpful with advice about the right piano for an eight year old who has been learning for a year. The price of their package of keyboard with accessories was very competitive. They were happy to make adjustments when I changed from wanting the package to be delivered to asking if my son in law could collect it.”

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Posted 6 months ago

“Bonners music has provided an excellent service and I am totally happy with their process from initial enquiry to actually having the product set up and working. There was no shame in contacting them if I had a problem or a query regarding my order or regarding the item. I will be making purchases from this music store again. I would totally recommend them for their competency and their professional attitude and caring attitude to customers.”

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Posted 6 months ago

“Excellent professional service, great communication.”

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Posted 6 months ago

“Excellent communication and service provided”

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Posted 7 months ago

“Fast delivery next day delivered, will shop there again definitely.”

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Posted 7 months ago

“We visited Bonners on line and then the Eastbourne shop. We had excellent and cordial advise; also the many exemplars in the shop did help to decide what to go for. In the end our choice was based on the Bonners review and piano samples commentaries on line, and we ended up purchasing a digital piano which costed more than the one we had considered at the start. The transport and assemblage was organised prompty and efficiently according to our availability. The whole prosess lasted less than a week, from ordering to playing. We highly recomment Bonners.”

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Posted 7 months ago

“The piano stool was as beautiful as in the picture. Delivered courteously and on time.”

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Posted 7 months ago

“Alas I live nowhere near a Bonner's shop, but online and over the phone they made spending over three grand on a fab Hammond organ and stand a distressingly painless experience, so I'm now destitute but happy! Tony's videos on their website earned the fifth star; more of these please.”

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Posted 7 months ago

“Everyone was professional, helpful, had outstanding knowedge - no question could not be answered and with confidence and explanation. They listened carefully to what we were looking for and were patient, helpful and supportive. The delivery was outstanding. Very profressional and respectful. We went to lots of shops and this was a level above everyone else! Thank you.”

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Posted 7 months ago

“I wanted to buy a digital piano but needed advice. The person who helped me was patient and informative. The ordering and delivery processes were smooth and I am now really pleased with my purchase. Thank you Bonners.”

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Posted 7 months ago

“First time dealing with Bonners and must say the experience was great. Good communications and the used Genos I bought was in superb condition when delivered. Will definitely use Bonners again!”

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Posted 7 months ago

“excellent service”

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Posted 7 months ago

“My partner was extremely pleased to receive the Boss Katana Go for his birthday. I was kept updated on delivery and it arrived promptly and earlier than expected. Thank you!”

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Posted 7 months ago

“A good experience all round. Bonners has a lovely site in Reigate where we could try out the pianos and take extra measurements. The staff were very helpful and knowledgeable. Ordering online was straightforward and delivery was smooth a professional.”

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Posted 7 months ago

“Excellent service and delivery. Very pleased with my purchase.”

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Posted 7 months ago

“Used Bonners a number of times now and always great service even though I’m 300 miles away.”

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Posted 7 months ago

Bonners Music is rated 4.9 based on 4,173 reviews