Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,299 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,299 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 7th March 2025

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found the part x very fair and most of the staff very helpful”

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Posted 7 years ago

“The sales process was a buying pleasure with no pressure and a full demonstration of every alternative. I tried a few shops before a journey to Bonners. There I could try every instrument available in one showroom. The staff member knew everything there was to know. I left all confusion behind and bought simply the best piano for me. Very pleased with it.”

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Posted 7 years ago

“All as hoped for and expected Good service thanks”

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Posted 7 years ago

“Great Keyboard (Pa700) and great service, many thanks to all the team.”

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Posted 7 years ago

“All products purchased have been delivered with no problems and part exchange deals have been very good. Very helpful and knowledgeable staff.”

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Posted 7 years ago

“Always great service from Bonners Music in Eastbourne. Staff both knowledgeable and helpful. Would highly recommend them.”

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Posted 7 years ago

“I have dealt with bonners for the last 6 years or so and have found them to be very professional and informative. I have every confidence with the information and deals they give me.”

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Posted 7 years ago

“Bonners provided excellent service, as usual - we previously had a piano from them, but having moved into a flat we needed something smaller. Bonners suggested an instrument that more than satisfied our expectations, and when we had a problem (through not understanding part of the instruction manual) they helped us out. The usual high class, professional advice and service that they usually provide. And all this at the best price available for the kit at the time!”

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Posted 7 years ago

“I could not wish for a better dealer, all members of staff were professional and from the time I placed my Order for the Yamaha Genos there were questions that needed answering and they were answered well beyond my satisfaction. I have been a Bonners customer for years and there is no way I would seek pastures new, Thank you Bonners Tony and all staff THANK YOU”

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Posted 7 years ago

“Knowledgable staff gave quick and courteous service. Would happily recommend.”

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Posted 7 years ago

“I contacted Bonners about ordering a number of products and whether they would be interested in price matching against a website. We preferred to use a Surrey based shop. They were more than happy to do so and processed the order straight away. The customer service was great and our items were delivered quickly. I would definitely recommend them. Top rate service.”

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Posted 7 years ago

“The salesperson was very helpful and knowledgeable, the delivery was on time and the piano is working well.”

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Posted 7 years ago

“Good service. Salesman knowledge of the Roland Baby Grand was deep and informative. Now I am benefitting from it.”

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Posted 7 years ago

“I was dealt with expertly. The sales person clearly knew her stuff and was very patient with me because I certainly don’t know mine.”

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Posted 7 years ago

“Very good information before I purchased the Roland fp90.”

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Posted 7 years ago

“Good deal , excellent service as is normal with Bonners. Hope you will run some " getting to know your Genos " as you did with Tyros5”

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Posted 7 years ago

“Great guitar and excellent delivery. Would buy again .”

Bonners Music 5 star review on 27th January 2018

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Posted 7 years ago

“All of the staff were helpful and happy to answer any of my questions. I felt they wantede to be confident in my choice rather than force a sale on me”

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Posted 7 years ago

“Extremely Helpful and made the whole process of part exchanging my old keyboard very easy. Will definitely buy from Bonners when I replace my S770. I am extremely pleased with my new keyboard - but it will take me quite a long time to get to grips with all that it does.”

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Posted 7 years ago

“Once again Bonners Music provided outstanding customer service and their part-exchange offer was by far the best available. I received excellent communications and their staff are always friendly and willing to help out. I am so thrilled with my new Yamaha Genos, the keyboard of my dreams and without Bonners Music I don't know if it would have happened! Thanks again and hope maybe one day I'll be able to visit your store.”

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Posted 7 years ago

Bonners Music is rated 4.9 based on 4,299 reviews