Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,291 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,291 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 12th February 2025

152

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service”

Helpful Report

Posted 3 years ago

“Very good keyboard”

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Posted 3 years ago

Thank you Deniz!

Posted 3 years ago

“Fantastic speedy delivery and very helpful every time I've phoned and enquired. Very happy with my Rolans FP30x”

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Posted 3 years ago

Thank you very much Charlie, and please do not hesitate to come back to us if we can be of assistance in the future.

Posted 3 years ago

“Excellent service.”

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Posted 3 years ago

Thank you Michael!

Posted 3 years ago

“It was a gift for my husband and he was thrilled with it. Thank you”

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Posted 3 years ago

Many thanks Carol!

Posted 3 years ago

“Extremely helpful throughout. Fantastic service. Email communication was excellent. Thank you - my husband loves his new guitar.”

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Posted 3 years ago

Hi Gill, I hope your husband had a great birthday, and I'm really pleased to hear that he loves his new Fender guitar!

Posted 3 years ago

“Great service and prices can’t fault them”

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Posted 3 years ago

Thank you very much John!

Posted 3 years ago

“Quality item. Quick delivery.”

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Posted 3 years ago

Thank you very much, and we hope you are enjoying your new amp!

Posted 3 years ago

“Excellent service very welcoming and helpful. Would use again and highly recommend”

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Posted 3 years ago

Hi Thomas, Thank you very much for your comments, and we hope you're loving your new guitar!

Posted 3 years ago

“Its one of yamahs very best key boards is the psr sx900/700 but there is one to measure up to being the very best of all yamaha key boards is the yamaha montage.”

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Posted 3 years ago

“Recently purchased a Roland digital piano from the Milton Keynes branch. I went there once to try out the range of different makes before returning as I wanted to have time to consider my decision. The staff were really helpful and I was impressed with the way I felt free to try the instruments and at no time felt pressured in to buying anything.”

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Posted 3 years ago

Thank you very much, and we're very pleased to hear how much you enjoyed your visit to our piano showroom.

Posted 3 years ago

“I’ve just purchased a Kawai ES920, Taurus stand and bench. Stagg case, keycover and Roland RH300 headphones. The Kawai three pedal unit is on backorder. I asked for a package price which was no trouble. I ordered on a Monday and took delivery on the Wednesday. The two sales guys I spoke to were very helpful and nothing was too much trouble. I am over the moon with my new piano, I can’t stop playing it. The stand and bench are exceptional quality for the price and the headphones are outstanding. The case is well made and nicely padded. The key cover was slightly oversized (which I knew) but I have altered it so that it fits perfectly with the music stand attached. The pedal unit will be sent to me when it comes into stock. Thank you Bonners for great service and products.”

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Posted 3 years ago

“I ordered a PRS SE Custom 24-08 guitar in Eriza Verde (green to you and I) from Bonners after such positive press reviews. It arrived earlier today as agreed and I am delighted with my purchase. Bonners guitar specialist Simon's setup on the guitar is faultless, all I have had to do so far is tighten up the vibrato arm tension adjuster. All works very well with a great range of sounds, that is of course why I bought it. A definite "play me more" guitar that I look forward to owning for a long time to come. Thanks Bonners for the great service, I will definitely visit again.”

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Posted 3 years ago

Hi Peter, Thank you so much for your detailed review. Simon is very happy that you love your new guitar, and also his set up!

Posted 3 years ago

“Very happy with my K200, and Bonner’s gave an exceptional service and took care of everything, making the whole process really easy. Couldn’t recommend them highly enough :-)”

Bonners Music 5 star review on 31st March 2021

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Posted 3 years ago

Thank you very much Josh, and your new piano is looking great in your studio!

Posted 3 years ago

“Order of Yamaha P-121: Excellent service, good advice, and smooth delivery. Recommended.”

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Posted 3 years ago

“I bought a preowned Taylor 414ce online from Bonners. The instrument is nearly 17 years old with the odd mark and blemish. Buying online can be daunting but any problems were clearly highlighted in the web description. The guitar exceeded my expectation upon delivery. It was clean, set up properly with fresh strings and the hard case still had the Taylor logo covered with cellophane! A brilliant experience and a highly recommended retailer.”

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Posted 3 years ago

“Ordered a keyboard stand last night,it was here this morning, you can’t get any better than that. Very pleased with the stand, it is sturdy and easy to adjust. Thank you.”

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Posted 3 years ago

“Enquired about strings for my son's acoustic guitar. The guy I spoke to couldn't have been more helpful. Recommend which ones I needed and what code I needed to enter on the website to order them.”

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Posted 3 years ago

“I ordered a Roland FP-30X from Bonners Music, received confirmation, an invoice and delivery details on the next working day from a real person with actual contact details. The keyboard arrived two days later. There were no problems with the order but if there had been I'm confident that I would have been able to contact someone at Bonners and get the problem resolved. Brilliant instrument, excellent service. Will definitely use Bonners again.”

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Posted 3 years ago

“Very helpful on the phone during my purchase and kept me up to date regarding delivery etc.. Very happy with the service and goods i ordered.”

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Posted 3 years ago

Bonners Music is rated 4.9 based on 4,291 reviews