Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,238 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,238 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 23rd January 2025

Darren Wormald

Bonners Music 5 star review on 21st December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Recently bought an Epiphone EJ - 200 from Bonner's. Customer service from all staff members, especially Mark, was excellent. Couldn't be more more pleased with the guitar. I will be back!”

Helpful Report

Posted 9 years ago

“What a fantastic company to deal with. Nothing is to much trouble. Customer service from Tony was first class. Thank you for making the experience of dealing with Bonners a privilege. Items bought Roland RD800 Stage Piano Roland RPU3 and Conductors Stand And all delivered within 48 hours. THANK YOU”

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Posted 9 years ago

“Normally I go into the store but I didn't have time so went on line.Delivery arrived quickly. As always good value for money. I always think of Bonners when it comes to buying bits for my sons guitars.i find the staff in store very helpful.”

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Posted 9 years ago

“Hi Amanda I have just received my Roland backing module thank you I would just like to mention the superb service that i received from you and your team. just three days from seeing your ad on ebay to receiving the item Absolutely amazing My only regret is that i live so far away from Bonners but i suppose i would only make a nuisance of myself Once again many thanks Joe Humphries”

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Posted 9 years ago

“Seen Fender amp I have been looking for on Bonners e-bay site phoned the next day to enquire and bought the amp, pleased with the service and quick delivery to the west of Scotland also pleased with my purchase and George at Bonners for his help, would recommend them.”

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Posted 9 years ago

“Very courteous and helpful.”

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Posted 9 years ago

“very good all round experience even though we changed our minds 3 or 4 times bonners were very proffessional in their aproach”

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Posted 9 years ago

“Excellent service from the sales team and the delivery men were just as helpful. My wife and daughter love their new present!”

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Posted 9 years ago

“Very good price with professional advice.”

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Posted 9 years ago

“Bonners were excellent throughout. The product is good. The only let down to the whole transaction was the courier service used. They didn't make the agreed date for delivery, neither did they take away the part exchange piano, this caused a further dialogue with Bonners and two extra days of me being stuck at home!”

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Posted 9 years ago

“Very nice helpful chap, informative and efficient. Instrument exactly as described. Would not hesitate to recommend to anyone, regards”

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Posted 9 years ago

“Very good advice and service Highly recommended”

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Posted 9 years ago

“The piano arrived as planned on time and in excellent condition. The delivery men set the machine up quickly and sited as requested. I am still getting used to using the piano in it's designed mode at the moment so ihaven't had time to try the other features, but it promisses to be just what i wanted. The adjustable stool is very necessary for this instrument to get the right poise and arm positions. One small objection is the need to download from the web the guarantee conditions as I would have preferred a paper document. Still i'm very pleased with the instrument, and the manner in which you conducted th transaction. Thanks, and Best Wishes, K.Robinson, Padstow”

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Posted 9 years ago

“Excellent service. Keyboard was well packed and arrived in good condition on the day promised. Staff were knowledgeable and loaded updated software patch prior to dispatch. Would recommend Bonners again. Oh - and the keyboard is fantastic!”

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Posted 9 years ago

“It was a pleasure to deal with Tony White again, as usual a excellent service from him and all at Bonners. Bonners is a great company to deal with. All the Best for the Future Robert Kelly.”

Helpful Report

Posted 9 years ago

“I received lots of specialist support over the course of several days when trying out and playing, and subsequently buying, my Hammond SK1 73 key keyboard from Bonners. The keyboards staff were very experienced and knowledgeable and very helpful, both in understanding the product and in being able to compare it with similar products and advise on their pros and cons. I had plenty of opportunity and time to play the instrument side by side with similar keyboards plus helpful discussion and cool-off time for what was a big purchase. I am very happy with the product and with the choice that I have made and will certainly continue to buy big ticket items in-store at Bonners, as I have done for 10 years or so, now. I have also, in respect of guitars and other products purchased at Bonners, both new and second-hand, been very happy with the after-service and any repairs I have had from Bonners. I can, and do, recommend them widely to others for musical instruments.”

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Posted 9 years ago

“The product was marked a little from being a demonstration unit but the price was knocked down sufficiently. I was pleased with the trade-off. The service was excellent as usual from Bonners.”

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Posted 9 years ago

“I scoured the internet for my Roland HP 504 digital piano. Bonners were offering a better service than even some of the eastern european and German websites. For the same price as the cheapest internet deal i was able to visit their store, try different pianos and get a professional demonstration. Im glad i did this as the piano i thought i wanted wasnt suitable. I prefered the touch and sound of the 504. included in the price was a piano stool and a pair of headphones. The piano was delivered by two professional piano deliverers, who were polite and friendly and assembled the piano in my home for no extra charge. you really cant get better than that can you.”

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Posted 9 years ago

“This instruments is way beyond my ability, but somehow great fun to play with. On the purchase, the explanation from the shop was thorough and not pushy, and gave us good deal.”

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Posted 9 years ago

“This is the third keyboard I have bought from Bonners on line. Always an excellent service with great communication, so you know exactly when your gear is going to arrive. I would recommend Bonners to anyone.”

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Posted 9 years ago

Bonners Music is rated 4.9 based on 4,238 reviews