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Bonners Music Reviews

4.9 Rating 4,239 Reviews
100 %
of reviewers recommend Bonners Music
Company Reviews Metrics Info
4.9
Based on 4,239 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Bonners Music Reviews
Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Sandra Potts
Verified Buyer
“Couldn't have had better service and such friendly staff.”
Helpful Report
Posted 1 year ago
Wes Finch
Verified Buyer
“Thanks, Bonners. The website was easy to use to find what I needed. Ordering was simple and dispatch was quick and as communicated. I'm really happy with my Gator case.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Good price, good service. Quick delivery.”
Helpful Report
Posted 1 year ago
Matthew Coombs
Verified Buyer
“Excellent customer service from Richard. Was kept up to date with the progress of my order & even told the day I would actually receive my order. I would definitely recommend this company & reorder again!”
Helpful Report
Posted 1 year ago
David Taylor
Verified Buyer
“Fast and efficient service”
Helpful Report
Posted 1 year ago
Mike Butcher
Verified Buyer
“Gibson SG purchased. Arrived set up as per phone call. I can thoroughly recommend Bonners. Price was best as well!”
Helpful Report
Posted 1 year ago
Michael B. East Sussex
Verified Reviewer
“The usual excellence at Bonners Eastbourne. I bought a twenty one year old rare American Fender Stratocaster. The trade in prices were sensible. The team are always polite and professional, super new premises combined with a vastly more convenient location at Hampden Park with good parking. The range of pre-owned instruments is increasing all the time and I like the way that some guitars are photographed in the store adjacent to an amplifier. Terrific!”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Great experience, will return.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Very quick delivery - thanks!”
Helpful Report
Posted 1 year ago
Just George
Verified Reviewer
“I’ve actually been a Bonners customer for over 50 years. The new store is well worth a visit. Easy parking. Bought a new USA Fender Strat recently. Big thank you to Mike and all the guys for great service. Guitar set up perfectly. Couldn’t be happier…”
Bonners Music 5 star review on 15th March 2023
Helpful Report
Posted 1 year ago
Sarah Jenkins
Verified Buyer
“Excellent customer service over the phone in assisting me to choose and order my digital piano. Spoke to two different colleagues and both were friendly and provided honest personal service and were generous in their time. Absolutely couldn’t fault the service of Bonners themselves, the only reason this isn’t a 5 is due to some misunderstandings with the courier service with the delivery. But Bonners were great at explaining what had happened and reassuring me that my piano was on its way. The product itself is excellent and exactly as described.”
Bonners Music 4 star review on 15th March 2023
Helpful Report
Posted 1 year ago
Mehran Charania
Verified Buyer
“Great service and advice.”
Helpful Report
Posted 1 year ago
Clive Balaam
Verified Buyer
“I was very pleased to be able to try out a selection of digital pianos without any time pressure on 2 separate occasions. I received helpful input on both occasions from staff at Reigate. I also found the on-line reviews of the products extremely helpful. A couple of questions I rang in with were answered professionally and concisely and I received verbal and written thanks for my order. Delivery was as expected and I was kept informed of progress. I'm very pleased with my purchase and thank you to Booners for an excellent service and attention all round.l”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Quick delivery, no problems”
Helpful Report
Posted 1 year ago
Christine Nie
Verified Buyer
“I bought the guitar for my grandson's 16th birthday on 24th march he has not been given this yet so I'll let you know his response asap the service I received was excellent thank you”
Helpful Report
Posted 1 year ago
Adrian Nash
Verified Buyer
“Very pleased with my fender amp, great service”
Helpful Report
Posted 1 year ago
Tom Brunt
Verified Buyer
“Great communication from Bonners. Beautiful instrument delivered promptly with no issues.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Great price, timely delivery. Whats not to like about that?”
Helpful Report
Posted 1 year ago
Mark Fernando
Verified Buyer
“Delivered as promised.”
Helpful Report
Posted 1 year ago
Robert Payne
Verified Buyer
“Excellent service. Thank you”
Helpful Report
Posted 1 year ago
Bonners Music is rated 4.9 based on 4,239 reviews
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