Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,286 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,286 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 12th February 2025

152

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good communication. First class service. Quick delivery.”

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Posted 1 year ago

“Great customer service.”

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Posted 1 year ago

“Excellent service, good price and great personal communication to keep me updated on delivery. Very happy with my keyboard and the service. Would certainly use Bonners in the future and recommend”

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Posted 1 year ago

“Excellent service , arrived on time and well packaged . Would use again”

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Posted 1 year ago

“With online product information videos, knowledgeable staff answering phone queries, and advice offered to gain the best setup (as well as speedy delivery service) to enable the music playing to get started, we have a very happy musician in the house thanks to Bonners Music.”

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Posted 1 year ago

“Ordered online an electric piano Kawai! Delivered on time, great condition! Highly recommend will use it again!”

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Posted 1 year ago

“Really prompt delivery, called me right away to confirm and arrange a date. My only issue is that they charge extra for certain deliveries - I got free delivery which was door stop drop. They charge for delivery if it's to a room and charge for delivery to a room and building etc. The last is fair enough but I think for a piano, delivering it to the room shouldn't be extra. Luckily FedEx did help me with it up my stairs to my flat and to my door/hallway. Really great quality equipment and best price I found :)”

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Posted 1 year ago

“We are very pleased that paino was delivered on time. Special thank you to your staff Tim's quick response and fixing the delivery after the date was messed up by the third party delivery company.”

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Posted 1 year ago

“Great service, excellent advice. These guys really know their subject. Highly recommended.”

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Posted 1 year ago

“Highly professional music shop, staff are very helpful and customer service is excellent. Definately worth dealing with a reputable company.”

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Posted 1 year ago

“IFinally received (no fault of Bonners) my new Leslie 122H . It was delivered by very polite and friendly staff who handled the package with due care and attention, I must say that this Leslie is by far the best of all the previous ones I have owned in terms of appearance,design and performance.”

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Posted 1 year ago

“Great for problem free transactions. I spoke to a friendly, knowledgeable, professional and the purchase was made swiftly with no fuss. The bass arrived when I asked and was well packaged. Recommended-”

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Posted 1 year ago

“Excellent service, fast delivery & extremely helpful staff on the phone.”

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Posted 1 year ago

“Very helpful and knowledgeable staff made buying a piano from Bonners ar eal pleasure.”

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Posted 1 year ago

“I visited the Reigate store 3 times to look for a new digital piano and eventually settled on the new Kawai CA701. The staff were friendly and helpful on each visit. I finally placed an order on-line, which was easy, making use of the zero percent interest free offer. A few days later, the piano was delivered and assembled by a couple of friendly chaps from the Eastbourne store. All packaging was taken away and I was left to enjoy a fabulous new piano, a significant upgrade on my old Yamaha P125. All in all, excellent service from the store. Well recommended.”

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Posted 1 year ago

“Excellent service. Quick delivery and a great price for the guitar I bought. If and when I'm looking for more gear I will definitely try Bonners Music again.A very good company in my opinion.”

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Posted 1 year ago

“Communication and delivery excellent. Great stuff!”

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Posted 1 year ago

“Was very impressed with the service I received from Bonners Music. I ordered a Yamaha DGX-670 keyboard last week and was pleasantly surprised to find that it had been delivered the following day. Their prices are also comparatively attractive, but it is their service which sets them apart. I would have no qualms in buying other musical instruments from this company. Thank you Bonners for your first class service.”

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Posted 1 year ago

“Very happy.Ordered s/h Portable Hammond .Item arrived in about one week which to me was perfectly acceptable for a large heavy item..Was well packaged to prevent any damage to an item which was exactly as described ( and now giving me a lot of fun !)”

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Posted 1 year ago

“I spoke to a sales person, who guided me to the most appropriate keyboard for my requirements, he was knowledgeable and friendly.”

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Posted 1 year ago

Bonners Music is rated 4.9 based on 4,286 reviews