Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,290 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,290 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 12th February 2025

152

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was a pleasure buying a digital piano from Bonners. Jackie was very helpful on the phone and the delivery guys were cheerful and polite. We are very pleased with our purchase and would happily purchase from this store again and recommend them to others.”

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Posted 3 years ago

“Fast service at a decent price.”

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Posted 3 years ago

“I bought a Yamaha CVP 809 over the phone and I spoke to Jackie White who was very helpful, everything went smoothly. Tomas and Chris were the delivery men who delivered it and they were excellent. I would definitely recommend Bonners Music in Eastborne for their friendly and professional service.”

Bonners Music 5 star review on 8th September 2021

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Posted 3 years ago

“Excellent service and we’re very happy with our new digital piano”

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Posted 3 years ago

“Great overall service and fairly priced items! Thanks for your help”

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Posted 3 years ago

“From the first enquiry thro’ to making a purchase, the response had been excellent. Subsequent questions have also been answered in full demonstrating excellent product knowledge. A very professional organisation.”

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Posted 3 years ago

“Really prompt and efficient: excellent advice that made sure I got the most out of my budget. Don’t just buy an instrument based on the website; give these guys a ring and you’ll get more for your money! Thank you :).”

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Posted 3 years ago

“Excellent customer service and great products”

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Posted 3 years ago

“Great service, thanks!”

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Posted 3 years ago

“I bought a Kawai ES110 with a stand. Delivery was free and fast (Got it on the 2nd day after purchase). The item was way below MSRP too!”

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Posted 3 years ago

“Friendly service, quick delivery and great product. Would highly recommend this company and their products.”

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Posted 3 years ago

“Very easy to deal with. Ordered on line and all went exactly as predicted. Delivery as forecast. Very pleased with my purchase”

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Posted 3 years ago

“Bonners music has an excellent customer service, who helped me choose my piano model. My Kawai ES110 arrived safely, carefully packaged and handled, with all components complete. Definitely a trustworthy supplier for important personal items like music instruments.”

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Posted 3 years ago

“The service from bonners ..music was good including communications sadly the delivery was 4 days late this was not bonners fault but the fault of the courier who did eventually send me an apology.”

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Posted 3 years ago

“Excellent service highly recommended”

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Posted 3 years ago

“Ordered a piano online. Good communication from Bonners about the delivery. Received it quickly and I am very pleased with my purchase, thank you!”

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Posted 3 years ago

“Very good customer service and delivery”

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Posted 3 years ago

“Bought a Kawai es110. Lowest price online. Ordered at 10 am, arrived next day at 10am. Couldn’t be better. Some good info on phone beforehand too.”

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Posted 3 years ago

“Great service throughout the whole process!”

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Posted 3 years ago

“You get replies quickly and politely, while occasionally getting some spelling and grammatical errors. All in all though if anyone is looking for pianos or piano equipment I would recommend Bonners.”

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Posted 3 years ago

Bonners Music is rated 4.9 based on 4,290 reviews